Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

reader_s.exe causing BSOD when i scan


  • Please log in to reply
5 replies to this topic

#1 Machinedar

Machinedar

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:05:02 AM

Posted 09 May 2009 - 10:57 PM

Im running a windows xp sp2 system and I didn't have my fire wall up, stupid me, so I got a virus that has alot of pop-ups coming up every now and then when im logged on. I opened my task_manager and saw a lot of suspicious processes running.
reader_s.exe being one of them. I tried using my free SAS to do a cleanup but as its scanning it will cause a BSOD.

the BSOD comes up with no error name just the code. it's a 0x8E (0xC0000005, ) which i looked up but gave me no real help.
I tried getting back into the system and running SAS again same thing happens same BSOD error slightly different location (0x862662B6) each time. I then tried going into safe mode to run SAS. It ran succesffully finding a bunch of tacking cookies and a Vundo Variant which i doubt it fully removed.

So now I have run out of ideas, does anyone know where to go from here?

any help would be appreciative!
thanks guys

btw this site is the bomb:D!

BC AdBot (Login to Remove)

 


#2 Machinedar

Machinedar
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:05:02 AM

Posted 09 May 2009 - 11:17 PM

k update i found this blog i didn't download watever they said too, but one of the users there suggested process explorer a free tool from microsoft for windows. It allows you to suspend certain operations and so thats what I have done for now.

Does anyone know a known cure though? the general consent is that its pretty bleak. The virus supposedly comes back after reformatting :|.

#3 MrBoo

MrBoo

  • Members
  • 35 posts
  • OFFLINE
  •  
  • Local time:04:02 AM

Posted 10 May 2009 - 10:03 AM

correct me if im wrong but isnt reader_s.exe a virut file? if you have virut then the only way to get rid of it is to reformat and completely reinstall windows. since virut also infects a ton of other files you can't make backups of files either. I think virut ignores some files for infection, but you might want to get an answer from a mod of staff member for more information about it.

#4 Machinedar

Machinedar
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:05:02 AM

Posted 10 May 2009 - 10:44 AM

oh crud.

I just noticed a bndmss.exe file too and i cant even remove the process I don't know if thats related to reader_s.exe. So I shouldn't bother with a combo fix? Is it useless? I should just reformat everything I already have backups on my external harddrive but I think it was connected at the time will it be infected too?

#5 RavenPhoenix

RavenPhoenix

  • Members
  • 137 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Everywhere, Nowhere
  • Local time:02:02 AM

Posted 10 May 2009 - 11:08 AM

k update i found this blog i didn't download watever they said too, but one of the users there suggested process explorer a free tool from microsoft for windows. It allows you to suspend certain operations and so thats what I have done for now.

Does anyone know a known cure though? the general consent is that its pretty bleak. The virus supposedly comes back after reformatting :|.

Its darn near impossible for a virus to come back after a full reformat unless you redownload the file that gave you the virus after the reformat.
Forum Skulker. Preventing Comp Nukes everywhere. :-)

#6 garmanma

garmanma

    Computer Masochist


  • Staff Emeritus
  • 27,809 posts
  • OFFLINE
  •  
  • Location:Cleveland, Ohio
  • Local time:05:02 AM

Posted 10 May 2009 - 02:35 PM

It is not recommended to run combofix on your own. You run the chance of making changes to you computer that are irreversible and the helpers in this particular forum are not properly trained to help you recover, if possible
If you truly have Virut, Combofix might not work

Let's see what a Mbam scan shows



The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users