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combofix log for my computer


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3 replies to this topic

#1 adoula

adoula

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Posted 09 May 2009 - 10:53 AM

that's my combofix log, someone to tell me if my computer is infected and what should i do, thanks

ComboFix 09-05-08.03 - Adel 05/09/2009 16:37.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.511.297 [GMT 1:00]
Running from: c:\documents and settings\Adel\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\autorun.inf
C:\hkn6k.bat
c:\windows\system32\nmdfgds0.dll
c:\windows\system32\nmdfgds1.dll
c:\windows\system32\olhrwef.exe
D:\Autorun.inf
D:\hkn6k.bat
E:\hkn6k.bat

.
((((((((((((((((((((((((( Files Created from 2009-04-09 to 2009-05-09 )))))))))))))))))))))))))))))))
.

2009-05-09 12:07 . 2009-05-09 12:07 -------- d-----w c:\windows\ERUNT
2009-05-07 02:53 . 2009-05-07 02:53 -------- d-----w c:\windows\Sun
2009-05-06 10:56 . 2009-05-08 17:43 -------- d-----w c:\program files\PDF Blender
2009-05-06 09:44 . 2009-05-06 09:44 -------- d-----w c:\documents and settings\All Users\Application Data\pdf995
2009-05-06 09:44 . 2009-05-06 09:48 25 ----a-w c:\windows\wpd99.drv
2009-05-06 09:44 . 2009-05-06 09:48 249856 ----a-w c:\windows\system32\pdfmona.dll
2009-05-06 09:44 . 2009-05-06 09:48 51716 ----a-w c:\windows\system32\pdf995mon.dll
2009-05-06 09:41 . 2009-05-08 17:43 -------- d-----w C:\pdf995
2009-05-06 09:36 . 2001-08-17 11:52 18688 -c--a-w c:\windows\system32\dllcache\cdaudio.sys
2009-05-06 09:36 . 2001-08-17 11:52 18688 ----a-w c:\windows\system32\drivers\cdaudio.sys
2009-05-05 17:34 . 2009-05-08 17:34 -------- d-----w c:\program files\SlySoft
2009-04-28 17:56 . 2009-04-28 17:56 -------- d-----w c:\program files\Ant Renamer
2009-04-27 11:13 . 2009-05-08 17:47 -------- d-----w C:\wamp
2009-04-25 22:47 . 2009-04-25 22:47 -------- d-sh--w c:\windows\ftpcache
2009-04-25 22:47 . 2009-04-25 22:47 -------- d-----w c:\documents and settings\Adel\Application Data\Blumentals
2009-04-24 20:18 . 2009-04-27 20:40 -------- d-----w c:\documents and settings\Adel\Application Data\Dev-Cpp
2009-04-24 20:17 . 2009-04-27 20:40 -------- d-----w C:\Dev-Cpp
2009-04-18 17:38 . 2009-04-18 17:40 -------- d-----w C:\Output
2009-04-18 17:36 . 2009-05-08 17:35 -------- d-----w c:\program files\Free PowerPoint-PPT to Pdf Converter
2009-04-10 13:27 . 2009-04-10 13:34 -------- d-----w c:\documents and settings\Adel\Application Data\IDM
2009-04-10 13:27 . 2009-04-10 13:28 -------- d-----w c:\program files\Internet Download Manager
2009-04-10 13:02 . 2007-03-15 06:37 172032 ----a-r c:\windows\system32\mcs_cor2.dll
2009-04-10 13:02 . 2007-03-15 06:38 450560 ----a-r c:\windows\system32\mcs_cor1.dll
2009-04-10 13:00 . 2004-08-03 20:58 5504 -c--a-w c:\windows\system32\dllcache\mstee.sys
2009-04-10 13:00 . 2004-08-03 20:58 5504 ----a-w c:\windows\system32\drivers\MSTEE.sys
2009-04-10 12:58 . 2006-11-01 22:21 319456 ----a-w c:\windows\system32\drivers\DIFxAPI.dll
2009-04-10 12:57 . 2007-01-25 14:33 12160 ----a-w c:\windows\system32\drivers\camflt.sys
2009-04-10 12:57 . 2007-01-25 15:04 54656 ----a-w c:\windows\system32\drivers\Camav.sys
2009-04-10 12:57 . 2009-04-10 12:57 -------- d-----w c:\program files\DevGuru
2009-04-10 12:56 . 2004-08-03 21:07 59264 -c--a-w c:\windows\system32\dllcache\usbaudio.sys
2009-04-10 12:56 . 2004-08-03 21:07 59264 ----a-w c:\windows\system32\drivers\USBAUDIO.sys
2009-04-10 12:55 . 2004-08-03 21:08 31616 -c--a-w c:\windows\system32\dllcache\usbccgp.sys
2009-04-10 12:55 . 2004-08-03 21:08 31616 ----a-w c:\windows\system32\drivers\usbccgp.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-08 22:00 . 2009-03-18 14:14 -------- d-----w c:\program files\AMT
2009-05-08 17:47 . 2009-03-20 16:02 -------- d-----w c:\program files\Yahoo!
2009-04-16 21:54 . 2009-02-11 20:50 -------- d-----w c:\program files\Messenger Plus! Live
2009-04-06 23:35 . 2009-02-12 04:31 642 ----a-w c:\windows\system32\drivers\CMVep.TXT
2009-04-06 23:35 . 2009-02-12 04:31 26 ----a-w c:\windows\system32\drivers\adidsl.cfg
2009-04-01 18:49 . 2009-04-01 18:49 -------- d-----w c:\program files\Reshade
2009-03-30 21:07 . 2009-03-30 21:07 410984 ----a-w c:\windows\system32\deploytk.dll
2009-03-30 21:06 . 2009-03-30 21:06 -------- d-----w c:\program files\Java
2009-03-29 11:49 . 2009-03-29 11:48 -------- d-----w c:\program files\MagicDVDRipper
2009-03-29 11:49 . 2009-03-29 11:49 -------- d-----w c:\program files\Common Files\MagicDVDRipper
2009-03-25 10:00 . 2009-02-19 10:55 -------- d-----w c:\program files\BitComet
2009-03-22 14:40 . 2009-02-12 04:31 -------- d--h--w c:\program files\InstallShield Installation Information
2009-03-20 20:30 . 2009-03-20 20:30 -------- d-----w c:\program files\Microsoft
2009-03-20 20:29 . 2009-03-20 20:29 -------- d-----w c:\program files\Windows Live SkyDrive
2009-03-20 20:29 . 2009-02-11 20:33 -------- d-----w c:\program files\Windows Live
2009-03-20 20:11 . 2009-03-20 20:11 -------- d-----w c:\program files\Common Files\Windows Live
2009-03-20 16:02 . 2009-03-20 16:02 -------- d-----w c:\program files\CCleaner
2009-03-10 19:52 . 2009-03-10 19:52 -------- d-----w c:\program files\PowerISO
2009-03-07 22:31 . 2009-03-07 22:31 56 ---ha-w c:\windows\system32\ezsidmv.dat
2009-02-21 18:31 . 2009-02-11 20:11 90824 ----a-w c:\documents and settings\Adel\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-02-12 11:15 . 2009-02-11 20:04 86327 ----a-w c:\windows\pchealth\helpctr\OfflineCache\index.dat
2009-02-11 20:04 . 2004-08-04 12:00 67 --sha-w c:\windows\Fonts\desktop.ini
2009-02-11 20:00 . 2009-02-11 20:00 21640 ----a-w c:\windows\system32\emptyregdb.dat
2004-03-11 21:27 . 2009-02-11 19:38 40960 ----a-w c:\program files\Uninstall_CDS.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]
"Google Update"="c:\documents and settings\Adel\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2009-03-21 133104]
"IDMan"="c:\program files\Internet Download Manager\IDMan.exe" [2009-04-10 2606512]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2001-12-16 2899968]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2001-12-16 46080]
"InCD"="c:\program files\Ahead\InCD\InCD.exe" [2004-09-07 1400944]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"iRiver Updater"="\Updater.exe" [2004-07-01 212992]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-26 31016]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2001-12-16 782336]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
DSLMON.lnk - c:\program files\Huawei Technologies\Huawei SmartAX MT810\dslmon.exe [2009-2-12 929870]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"10843:TCP"= 10843:TCP:BitComet 10843 TCP
"10843:UDP"= 10843:UDP:BitComet 10843 UDP

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowInboundEchoRequest"= 1 (0x1)

R3 adiusbae;USB ADSL LAN Adapter;c:\windows\system32\drivers\adiusbae.sys [2/12/2009 5:31 AM 117785]
S3 AVPsys;AVPsys;c:\windows\system32\drivers\cdaudio.sys [5/6/2009 10:36 AM 18688]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\C]
\Shell\AutoRun\command - C:\hkn6k.bat
\Shell\open\Command - C:\hkn6k.bat

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
\Shell\AutoRun\command - D:\hkn6k.bat
\Shell\open\Command - D:\hkn6k.bat

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{17c0cea8-13c7-11de-85b2-00730442dbe9}]
\Shell\AutoRun\command - H:\start.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{1b999dfc-22ea-11de-9dd4-00730442dbe9}]
\Shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Wscript.exe /e:vbs winfile.jpg

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{6d34d4b4-fd0e-11dd-857d-00730442dbe9}]
\Shell\AutoRun\command - .System\S-1-6-21-2434476501-1644491937-600003330-1213\Autorun.exe
\Shell\open\command - .System\S-1-6-21-2434476501-1644491937-600003330-1213\Autorun.exe
.
Contents of the 'Scheduled Tasks' folder

2009-04-30 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 16:57]

2009-05-09 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-796845957-1715567821-682003330-1003.job
- c:\documents and settings\Adel\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-03-21 16:50]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-cdoosoft - c:\windows\system32\olhrwef.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.dz/
IE: Download all links with IDM - c:\program files\Internet Download Manager\IEGetAll.htm
IE: Download FLV video content with IDM - c:\program files\Internet Download Manager\IEGetVL.htm
IE: Download with IDM - c:\program files\Internet Download Manager\IEExt.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: E&xporter vers Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
LSP: c:\windows\system32\idmmbc.dll
TCP: {42194D8D-C725-40D0-B968-81F3812DB61B} = 193.251.169.165 193.251.169.166
TCP: {B92D9BB5-DAE0-4013-BFA2-0AAFAAC21ACD} = 193.251.169.165,193.251.169.166
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-09 16:40
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{5ED60779-4DE2-4E07-B862-974CA4FF2E9C}]
@Denied: (Full) (Everyone)
"scansk"=hex(0):90,8d,22,32,56,9a,1b,21,9e,96,ee,f5,f9,44,41,f7,ef,26,bf,48,07,
ea,5f,55,d4,8d,0e,eb,0f,c4,f4,2d,3a,78,14,67,43,1d,57,cb,00,00,00,00,00,00,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(1128)
c:\windows\system32\idmmbc.dll

- - - - - - - > 'explorer.exe'(2360)
c:\windows\system32\msi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Ahead\InCD\InCDsrv.exe
c:\windows\system32\nvsvc32.exe
c:\windows\system32\wdfmgr.exe
c:\windows\system32\wscntfy.exe
C:\Updater.exe
.
**************************************************************************
.
Completion time: 2009-05-09 16:42 - machine was rebooted
ComboFix-quarantined-files.txt 2009-05-09 15:42

Pre-Run: 1,849,057,280 bytes free
Post-Run: 1,838,813,184 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(3)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(3)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

194

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#2 adoula

adoula
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Posted 09 May 2009 - 11:13 AM

something to do???

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:10:16 PM, on 5/9/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Updater.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Adel\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\Huawei Technologies\Huawei SmartAX MT810\dslmon.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Adel\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Adel\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Adel\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.dz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iRiver Updater] \Updater.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Adel\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - Global Startup: DSLMON.lnk = ?
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1234383417937
O17 - HKLM\System\CCS\Services\Tcpip\..\{42194D8D-C725-40D0-B968-81F3812DB61B}: NameServer = 193.251.169.165 193.251.169.166
O17 - HKLM\System\CCS\Services\Tcpip\..\{B92D9BB5-DAE0-4013-BFA2-0AAFAAC21ACD}: NameServer = 193.251.169.165,193.251.169.166
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 5900 bytes

Edited by Orange Blossom, 09 May 2009 - 10:20 PM.
Merged topics. ~ OB


#3 Orange Blossom

Orange Blossom

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Posted 23 May 2009 - 09:42 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
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#4 Orange Blossom

Orange Blossom

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Posted 30 May 2009 - 02:05 PM

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An ounce of prevention is worth a pound of cure

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