I see that other people have had the same problem, but I don't know if I'm supposed to reply to their posts or if it's ok for me to start a new topic. Long story short I know nothing about computers. I can use Microsoft Office programs and do searches. That's about it. I've tried following what other people have done to correct this problem, but I see that people are posting logs in order to see if the problem has been fixed. Btw, I don't even know how to do that. I hope someone can help because I've some how managed to infect a computer that doesn't belong to me. I'm just borrowing it. Whenever I try to do a search I get redirected to sites that I didn't select and I usually end up at a cow survey site. I'm using Windows XP. I was using Firefox to do searches. I very recently updated the McAfee subscription so it should be able to detect malware and spyware, but it hasn't detected anything. I've also used Ad-Aware and tried some of the Microsoft scans available on their website. Someone recommended that I uninstall Firefox and delete it off the hard drive. I was able to uninstall Firefox, but I can't delete it off the hard drive. I get an error message that reads:
Cannot delete browser.jar: It is being used by another person or program. Close any programs that might be using the file and try again
However, I don't have any programs open. Nothing is running.
Thank you so much in advance!
Edited by nocluehow2, 08 May 2009 - 09:08 PM.