Posted 08 May 2009 - 07:30 PM
I have a Dell computer with Windows Vista, Home Premium. I am by no means great with a computer but can navigate around well and usually get things installed. I recently purchased an ipod and can not get the itunes software to install. I can download it to my desktop but when I try to install, the status bar stalls when in the new files section. I have spent over three hours on the phone with Apple and basically am getting nowhere. I have McAfee for security. Any suggestions would be greatly appreciated. This is my first time trying to use a forum like to assist me. Thanks to all of you willing to help!!!!