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slow computer, random pop-ups, and anti-virus says i have a virus


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#1 deathkisser

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Posted 08 May 2009 - 05:38 PM

I'm not quite sure what exactly is wrong with my computer as I am the one who uses it the least within my household, but none the less i was asked to fix it. So, here goes. I was told that it runs quite slowly, it has random pop-ups lots, and the anti-virus that we have installed keeps popping up saying that there is a virus. I'm sorry that i can't explain more of the problem. I really hope someone can help me though. Thanks.

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#2 deathkisser

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Posted 08 May 2009 - 06:20 PM

oh yeah, sorry, it's a windows xp if that helps any.

#3 deathkisser

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Posted 09 May 2009 - 08:14 AM

I looked on my anti-virus and found three different viruses that it says i have.

contains recognition pattern of the JS/Redirect.gre Java Script virus
contains recognition pattern of the HTML/Infected.WebPage.Gen HTML Script virus
contains recognition pattern of the HTML/Shellcode.Gen HTML Script virus

I really hope that someone can help me.
Thanks.




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