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Win32/VMalum.FHRO


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2 replies to this topic

#1 Bill Jensen

Bill Jensen

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  • Local time:09:02 PM

Posted 08 May 2009 - 12:07 PM

This is my first post.

My CA anti virusprogram tells me that I have an infection. The name of the infection is: Win32/VMalum.FHRO and the file name iis: C:\PROGRAM FILES\COMMON\HELPER.DLL

When I try to start Explorer, an infection box pops up and I get a Blank Explorer page. Now I do not even get the blank page and message box.

I did a disk defrag and do not seem to have speed issues. All my other programs appear to be working OK. I can get on the WWW through my GMail account.

My operating system is Windows XP Professional Version 2002, with service pack 3 installed.

Thanks you for your help! Bill Jensen


DDS (Ver_09-03-16.01) - FAT32x86
Run by Owner at 10:43:51.90 on Fri 05/08/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.98 [GMT -6:00]

AV: CA Anti-Virus *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
SVCHOST.EXE
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
SVCHOST.EXE
SVCHOST.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
SVCHOST.EXE
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
SVCHOST.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\WINDOWS\system32\rundll32.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\QuickTime\QTTask.exe
D:\ITunes\iTunesHelper.exe
C:\Program Files\Lexmark 7100 Series\lxbxmon.exe
C:\Program Files\Lexmark 7100 Series\ezprint.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxext.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\lxbxcoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Karen's Replicator\PTReplicator.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uStart Page = about:blank
uInternet Connection Wizard,ShellNext = hxxp://en.us.acer.yahoo.com/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Browser Helper Object: {afd4ad01-58c1-47db-a404-fbe00a6c5486} - c:\program files\common\_helper.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [eNMTray.exe]
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [LaunchApp] Alaunch
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [SkyTel] SkyTel.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AzMixerSel] c:\program files\realtek\installshield\AzMixerSel.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [ntiMUI] c:\program files\newtech infosystems\nti cd & dvd-maker 7\ntiMUI.exe
mRun: [<NO NAME>]
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe 0
mRun: [Acer ePresentation HPD] c:\acer\empowering technology\epresentation\ePresentation.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [ePower_DMC] c:\acer\empowering technology\epower\ePower_DMC.exe
mRun: [Boot] c:\acer\empowering technology\epower\Boot.exe
mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [cctray] "c:\program files\ca\ca internet security suite\cctray\cctray.exe"
mRun: [CAVRID] "c:\program files\ca\ca internet security suite\ca anti-virus\CAVRID.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "d:\itunes\iTunesHelper.exe"
mRun: [LXBXCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXBXtime.dll,_RunDLLEntry@16
mRun: [lxbxmon.exe] "c:\program files\lexmark 7100 series\lxbxmon.exe"
mRun: [EzPrint] "c:\program files\lexmark 7100 series\ezprint.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acerem~1.lnk - c:\acer\empowering technology\Acer.Empowering.Framework.Launcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpoddt~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpotdd01.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: c:\windows\system32\VetRedir.dll
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://chat.bresnan.com/sdccommon/download/tgctlcm.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Filter: text/html - {1f021464-2172-4819-8b91-222ce1a18571} - c:\windows\system32\mst123.dll
Notify: igfxcui - igfxdev.dll
SEH: Eudora's Shell Extension: {edb0e980-90bd-11d4-8599-0008c7d3b6f8} - c:\program files\qualcomm\eudora mail\EuShlExt.dll

============= SERVICES / DRIVERS ===============

R1 VET-FILT;VET File System Filter;c:\windows\system32\drivers\vet-filt.sys [2008-9-19 26352]
R1 VET-REC;VET File System Recognizer;c:\windows\system32\drivers\vet-rec.sys [2008-9-19 21104]
R1 VETEFILE;VET File Scan Engine;c:\windows\system32\drivers\vetefile.sys [2008-9-19 880560]
R1 VETFDDNT;VET Floppy Boot Sector Monitor;c:\windows\system32\drivers\vetfddnt.sys [2008-9-19 21488]
R1 VETMONNT;VET File Monitor;c:\windows\system32\drivers\vetmonnt.sys [2008-9-19 32240]
R2 CAISafe;CAISafe;c:\program files\ca\ca internet security suite\ca anti-virus\isafe.exe [2008-9-19 144696]
R2 EpmPsd;Acer EPM Power Scheme Driver;c:\windows\system32\drivers\epm-psd.sys [2007-12-7 4096]
R2 EpmShd;Acer EPM System Hardware Driver;c:\windows\system32\drivers\epm-shd.sys [2007-12-7 78208]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]
R2 mrtRate;mrtRate;c:\windows\system32\drivers\MrtRate.sys [2008-7-30 34916]
R2 VETMSGNT;VET Message Service;c:\program files\ca\ca internet security suite\ca anti-virus\vetmsg.exe [2008-9-19 255216]
R3 PPCtlPriv;PPCtlPriv;c:\program files\ca\ca internet security suite\ca anti-spyware\PPCtlPriv.exe [2008-9-19 185584]
R3 VETEBOOT;VET Boot Scan Engine;c:\windows\system32\drivers\veteboot.sys [2008-9-19 108368]
S2 gupdate1c993828d97e686;Google Update Service (gupdate1c993828d97e686);c:\program files\google\update\GoogleUpdate.exe [2009-2-20 133104]
S2 spupdsvc;Windows Service Pack Installer update service;c:\windows\system32\spupdsvc.exe [2004-11-18 26488]
S3 lv321av;Logitech USB PC Camera (VC0321);c:\windows\system32\drivers\lv321av.sys [2006-6-19 1097728]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-12-7 32512]

=============== Created Last 30 ================

2009-05-02 07:23 25,740,144 a------- c:\program files\wmp11-windowsxp-x86-enu.exe
2009-05-01 13:34 142 a------- c:\windows\system32\spupdsvc.inf
2009-04-28 12:06 <DIR> --d----- c:\windows\system32\KB905474
2009-04-27 06:01 <DIR> --d----- c:\program files\Lexmark_7100 Series
2009-04-27 06:01 10,809 a------- c:\windows\system32\LexFiles.ulf
2009-04-27 06:01 <DIR> --d----- c:\program files\Lx_cats
2009-04-27 06:00 <DIR> --d----- c:\program files\Lexmark 7100 Series
2009-04-27 06:00 <DIR> --d----- c:\temp\{9F5FBC24-EFE2-4f90-B498-EC0FB7D47D15}
2009-04-27 05:59 <DIR> --d----- C:\Lexmark
2009-04-27 05:59 36,499,568 a------- c:\program files\cjb7100EN.exe
2009-04-17 21:02 473,600 -------- c:\windows\system32\dllcache\fastprox.dll
2009-04-17 21:02 453,120 -------- c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-17 21:02 401,408 -------- c:\windows\system32\dllcache\rpcss.dll
2009-04-17 21:02 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-04-17 21:02 227,840 -------- c:\windows\system32\dllcache\wmiprvse.exe
2009-04-17 21:02 110,592 -------- c:\windows\system32\dllcache\services.exe
2009-04-17 21:02 729,088 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-04-17 21:02 714,752 -------- c:\windows\system32\dllcache\ntdll.dll
2009-04-17 21:02 617,472 -------- c:\windows\system32\dllcache\advapi32.dll
2009-04-17 06:36 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-17 06:36 1,203,922 -------- c:\windows\system32\dllcache\sysmain.sdb
2009-04-17 06:36 215,552 -------- c:\windows\system32\dllcache\wordpad.exe

==================== Find3M ====================

2009-03-21 08:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-10 22:18 934,792 -------- c:\windows\system32\dllcache\WgaTray.exe
2009-03-10 22:18 239,496 -------- c:\windows\system32\SET11.tmp
2009-03-10 22:18 239,496 -------- c:\windows\system32\dllcache\wgaLogon.dll
2009-03-06 08:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-02 18:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-02 18:18 826,368 -------- c:\windows\system32\dllcache\wininet.dll
2009-02-27 22:54 636,072 -------- c:\windows\system32\dllcache\iexplore.exe
2009-02-20 04:20 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-02-20 04:20 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-02-19 23:14 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-02-09 06:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 06:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 06:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 06:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 05:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 05:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-02-07 19:02 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2008-12-03 09:15 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008120320081204\index.dat

============= FINISH: 10:44:38.24 ===============

Attached Files



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#2 Orange Blossom

Orange Blossom

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Posted 23 May 2009 - 09:33 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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#3 Orange Blossom

Orange Blossom

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Posted 30 May 2009 - 01:55 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please start a new topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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