Posted 08 May 2009 - 11:18 AM
Hi.. I just registered and am hoping this issue wasn't discussed before in some way..
I have an HP desktop xp home.. bought in 2004 I think..
I've got several CD-r's and CD-rw's with pictures I saved from this computer..
Right now I am only concerned with retreiving one folder of pictures that I have no where else. For some reason it was
taken off My Pictures .. and the only place I have them is on one CD-R
I tried reading it on my newer HP laptop.. but only 2 of the 5 folders show pictures in them.
If I try to read it on my desktop , where it was saved from.. I get an access error.. if I try to keep going and copying to My Pictures.. I have gotten to 35 seconds remaining before the computer restarts itself and comes up telling me there was a severe error..
The pics are in the folder.. which is frustrating to me.
I've researched this and found that HP's DLA and service pack 2 are incompatible. The last pics I burned to a cd were probably in 2007. Apparently it did work then.
I clicked on add/delete.. no windows service pack 2 shows up under updates.. I do have:
MSXML 4.0 SP2 (KB927978) (KB936181) (KB954430) in decending order.
I tried using run to "find the hidden $ntservicepackuninstall$ folder.. but get a pop up saying windows couldn't find it.
I didn't think service pack 2 was originally installed on the computer.. the drive worked at one time..
I tried installing an earlier version of DLA.. I tried a newer Roxio (which shows nothing on my cd).. I can't restore to any point prior to April of this year .. it won't go back when I click the back arrow.
As soon as I open the drive, I get the pop up that it encountered an error. If I ignore the pop up and try doing anything with the disk, it will work up to a point, then the computer shuts down and restarts..
I'm thinking the only way to go is to uninstall the 3 MSXML 4.0 SP2's on the add/delete.. but not sure if I have to do anything else.. on MS website there's a whole bunch of stuff I don't understand about after deleting a particular KB.. but nothing about doing all 3.
Right now I don't care about the security protection... I can always add the service pack later and use a different software for the CD rom drive.. but right now I think I need to access only by that original DLA version 3.59.