Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Problems with ATI Radeon 1GB 4870 GDDR5 HD Video Card


  • Please log in to reply
31 replies to this topic

#1 cclark0503

cclark0503

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:07:13 AM

Posted 07 May 2009 - 08:16 PM

Hello. I recently bought a ATI Radeon 1GB 4870 GDDR5 HD Video Card. After installing and downloading all the latest drivers and setting everything to highest quality in Catalyst Conrol Center, I logged onto World of Warcraft and saw that my graphics had become HORRIBLE. I had an Nvidia 8600 512mb in before and had very nice graphics, the ATI is a MAJOR step up and now my graphics are absolutley the lowest possible. I do not know what is going on but would appreciate any help. Thank you.

BC AdBot (Login to Remove)

 


#2 fairjoeblue

fairjoeblue

  • Members
  • 1,594 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:06:13 AM

Posted 07 May 2009 - 09:26 PM

Put all of the video card setting back to default & try it.
OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#3 cclark0503

cclark0503
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:07:13 AM

Posted 07 May 2009 - 09:35 PM

no luck, i was talking to a guy who said that because my computer only has 2gb of ram, and my new card uses 1g, that that is most likely the problem. He says just pick up a couple gigs of ram, what do you think?

#4 fairjoeblue

fairjoeblue

  • Members
  • 1,594 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:06:13 AM

Posted 07 May 2009 - 09:49 PM

Your video card has it's own memory so it's not using the system memory.

I use only ATI cards.
I build computers for people to play WOW.
I never install the "catalyst Control Center" .
When I do the installation I select "Custom" & install the drivers only.
I have never had a complaint from anybody that plays WOW.
[I don't play myself]

If you check the device manager you will find that doing a default installation of the software from ATI carries & automatically installs a "Trial version of WOW" among other garbage.
OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#5 cclark0503

cclark0503
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:07:13 AM

Posted 07 May 2009 - 09:52 PM

Ok well the way i set everything back to default was through the CCC, is there a better way to do this? Sorry if i made you a lil mad there, it seems like i did. It did install the trial version of WoW when i first installed. So how would I go about resetting the default settings other than through the CCC?

#6 fairjoeblue

fairjoeblue

  • Members
  • 1,594 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:06:13 AM

Posted 07 May 2009 - 10:02 PM

"Sorry if i made you a lil mad there"

I apologise if I sound angrt. I'm not.

If it were me I would uninstall EVERYTHING but don't let the computer restart until you are done.
go to the device manager & uninstall WOW.
Uninstall the CCC
Go to the Device Manager & uninstall the ATI video adapter[s]
[Don't let the unit restart]
Open My Computer
Open the C drive
look for folders named ATI & delete it
Open Program files & delete all folders for ATI & WOW.

Restart the unit

Reinstall the ATI dsoftware but choose a custom install.
Only install the ATI drivers [& WOW trial if you want it]

Now try it.
OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#7 dpunisher

dpunisher

  • BC Advisor
  • 2,234 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South TX
  • Local time:06:13 AM

Posted 07 May 2009 - 10:03 PM

......... and now my graphics are absolutley the lowest possible.

In what way?

Did you remove the NVidia drivers before you installed your new card?

EDIT: Nothing wrong with CCC. Except for the first couple of iterations it works fine.

Edited by dpunisher, 07 May 2009 - 10:04 PM.

I am a retired Ford tech. Next to Fords, any computer is a piece of cake. (The cake, its not a lie)

3770K @4.5, Corsair H100, GTX780, 16gig Samsung, Obsidian 700 (yes there is a 700)


#8 cclark0503

cclark0503
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:07:13 AM

Posted 07 May 2009 - 10:08 PM

Okay i will do that joeblue


to dpunisher: what i mean is that the graphics are very choppy and pixelated, and there is no difference between the lowest settings and the highest. I am also running at about 9 fps, instead of the old 60 i had with my Nivida 8600. Oh and yes i used DriverCleanerPro and removed all old drivers

Edited by cclark0503, 07 May 2009 - 10:09 PM.


#9 fairjoeblue

fairjoeblue

  • Members
  • 1,594 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:06:13 AM

Posted 07 May 2009 - 10:08 PM

" Nothing wrong with CCC. Except for the first couple of iterations it works fine. "

I don't install it so people can't "expierment" with settings & keep bringing their computer back because it "dosen't work right" .
Since I quit installing the CCC I haven't had a unit come back for video software issues.
OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#10 dpunisher

dpunisher

  • BC Advisor
  • 2,234 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South TX
  • Local time:06:13 AM

Posted 07 May 2009 - 10:16 PM

" Nothing wrong with CCC. Except for the first couple of iterations it works fine. "

I don't install it so people can't "expierment" with settings & keep bringing their computer back because it "dosen't work right" .
Since I quit installing the CCC I haven't had a unit come back for video software issues.


I can definitely understand that.

I am a retired Ford tech. Next to Fords, any computer is a piece of cake. (The cake, its not a lie)

3770K @4.5, Corsair H100, GTX780, 16gig Samsung, Obsidian 700 (yes there is a 700)


#11 fairjoeblue

fairjoeblue

  • Members
  • 1,594 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:06:13 AM

Posted 07 May 2009 - 10:18 PM

AH ! dpunisher has a very good point.

Nvidia drivers are usually worse then gum on a shoe to get rid of.
Even if you uninstall the video card in the device manager there is sometimes software still installed .

There is a "tool" for removing stubborn nvidia files.
Download it here,

http://downloads.guru3d.com/nVidia---Nasty...wnload-582.html

Remove all the nvidia stuff it finds,
OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#12 cclark0503

cclark0503
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:07:13 AM

Posted 07 May 2009 - 10:22 PM

hey joe, so the only thing i should install in custom install is South Bridge/IXP Drivers and HDMI Drivers

or do i need DirectX and
ATI AVIVO as well?

Edited by cclark0503, 07 May 2009 - 10:22 PM.


#13 cclark0503

cclark0503
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:07:13 AM

Posted 07 May 2009 - 10:26 PM

also, there are no Nvidia traces left on my computer

#14 fairjoeblue

fairjoeblue

  • Members
  • 1,594 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:06:13 AM

Posted 07 May 2009 - 10:27 PM

You should already have DirectX .

On the AVIVO , after you install the other drivers check the device manager
If you have an unknown device, or one with a ! on it, install the AVIVO .
[you could just go ahead & try installing it.
If it isn't neccessary the install will tell you ]
OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#15 cclark0503

cclark0503
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:07:13 AM

Posted 07 May 2009 - 10:31 PM

After installing only the drivers, my system no long recognizes any video device.


There is a Found New Hardware Wizard that has opened up, should I run it?

Edited by cclark0503, 07 May 2009 - 10:32 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users