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Adware Gen


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#1 CommMajor101

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Posted 07 May 2009 - 06:05 PM

Hello everyone,
My norton anti virus keeps detecting Adware.Gen as a virus or whatever. I Googled it and only posts related to Win32 Adware Gen came up. Does anyone know anything about just "Adware.Gen" and how to remove it? Thanks!

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#2 boopme

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Posted 07 May 2009 - 06:38 PM

Hello,I am moving this to the Am I Infected forum for scans....


Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#3 CommMajor101

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Posted 07 May 2009 - 08:37 PM

Hi,
Thanks for the advice. Here are the results of the MBAM Scan Log:

Malwarebytes' Anti-Malware 1.36
Database version: 2090
Windows 5.1.2600 Service Pack 3

5/7/2009 9:36:15 PM
mbam-log-2009-05-07 (21-36-15).txt

Scan type: Quick Scan
Objects scanned: 75838
Time elapsed: 2 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Delete on reboot.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 boopme

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Posted 07 May 2009 - 09:51 PM

You're welcome.. a reboot is needed after that scan to complete removal. If you have not,please do that now.

Next Run ATF and SAS:
From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.



Now Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 CommMajor101

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Posted 08 May 2009 - 06:57 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/08/2009 at 07:33 PM

Application Version : 4.26.1002

Core Rules Database Version : 3879
Trace Rules Database Version: 1827

Scan type : Complete Scan
Total Scan Time : 00:46:45

Memory items scanned : 226
Memory threats detected : 0
Registry items scanned : 5152
Registry threats detected : 0
File items scanned : 18373
File threats detected : 10

Adware.Tracking Cookie
C:\Documents and Settings\{edit}\Cookies\{edit}@atdmt[1].txt
C:\Documents and Settings\{edit}\Cookies\{edit}@bs.serving-sys[1].txt
C:\Documents and Settings\{edit}\Cookies\{edit}@serving-sys[2].txt
C:\Documents and Settings\{edit}\Cookies\{edit}@doubleclick[1].txt
C:\Documents and Settings\{edit}\Cookies\{edit}@collective-media[1].txt
C:\Documents and Settings\{edit}\Cookies\{edit}@ads.bleepingcomputer[1].txt
C:\Documents and Settings\{edit}\Cookies\{edit}@advertising[1].txt
C:\Documents and Settings\{edit}\Cookies\{edit}@ad.yieldmanager[1].txt
C:\Documents and Settings\{edit}\Cookies\{edit}@revsci[2].txt
C:\Documents and Settings\{edit}\Cookies\{edit}@media6degrees[2].txt



Malwarebytes' Anti-Malware 1.36
Database version: 2090
Windows 5.1.2600 Service Pack 3

5/8/2009 7:49:06 PM
mbam-log-2009-05-08 (19-49-06).txt

Scan type: Quick Scan
Objects scanned: 76486
Time elapsed: 4 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Delete on reboot.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



How'd I do?!?!

#6 CommMajor101

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Posted 08 May 2009 - 07:25 PM

Ugh! Norton just detected it again. What do I do?!

#7 boopme

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Posted 08 May 2009 - 07:49 PM

Hi,let;s get a second opinioon.

Please perform this online scan: Kaspersky Webscan
Read the Requirements and Privacy statement, then select "Accept"
A dialogue box will appearing asking "Do you want to install this software?" Name: kavwebscan_unicode.cab
Select "Install" to download the ActiveX controls that allows ActiveScan to run.
When the download is complete it will say ready, click "Next"
Select a target to scan: Click on "My Computer"
When the scan is complete choose to save the results as "Save as Text"
Post the Kaspersky scan results in your next reply, along with a new Hijackthis log.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 CommMajor101

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Posted 12 May 2009 - 05:52 AM

Hi all,
I can't delete registry key HKEY_CLASSES_ROOT\CLSID\4D25F926-B9FE-4682-BF72-8AB8210 (i didn't write down the last digit or two), but Malware Bites keeps detecting this key as Malware and I read on another forum that if you're trying to get rid of MyWay Search Assistant that you need to delete this key, but I can't. What do I do? Thanks!

#9 buddy215

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Posted 12 May 2009 - 01:51 PM

Run another scan using Super Antispyware Free. Instructions and download link are in the link below.
http://www.bleepingcomputer.com/forums/ind...t&p=1040160

Be sure to update SAS after downloading, installing and before booting into safe mode.

Post back with scan log and for further instructions.
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#10 CommMajor101

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Posted 12 May 2009 - 08:01 PM

Yes I have run that program as well. It doesn't pick up anything.

#11 buddy215

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Posted 12 May 2009 - 08:30 PM

Have you tried this?

Go to: Start
Click on: Run
Copy and Paste: msiexec.exe /x{78d944d7-a97b-4004-ab0a-b5ad06839940}

Hit enter, click yes if it prompts

EDIT:
Those are the instructions given on many sites for removing the MyWay Search Assistant

Post the log from MBAM

Edited by buddy215, 12 May 2009 - 08:58 PM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#12 CommMajor101

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Posted 14 May 2009 - 10:12 PM

Hello,
I tried msiexec.exe /x{78d944d7-a97b-4004-ab0a-b5ad06839940} and it told me that the program had to be installed for it to be removed. Here is the MBAM log

Malwarebytes' Anti-Malware 1.36
Database version: 2108
Windows 5.1.2600 Service Pack 3

5/14/2009 11:12:02 PM
mbam-log-2009-05-14 (23-12-02).txt

Scan type: Full Scan (C:\|)
Objects scanned: 120127
Time elapsed: 58 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Delete on reboot.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


The one it says that it will delete when it reboots - it's never deleted. I've run this program and restarted so many times and it always comes back. What do I do?!

#13 buddy215

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Posted 15 May 2009 - 06:04 AM

SAS should of found My Way Search Assistant if it was there.

Some things I would suggest to do.
Check your Add/Remove program listing for My Way and do a search for any listing you do not recognize.
There may be a toolbar such as Ask or some other that you are not aware of so check the addons in your browser(s)
Post your problem in the MBAM user forum.
Uninstall and reinstall MBAM and see if it still finds this key.

Another is to post a HiJack This Log in the HJT forum. Directions for posting the HJT log are in the link below.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Once you have started your own topic in the HJT forum, do not bump it. Wait for a response from the HJT Team.
They are very busy and it will likely be a week or more before you get a response.

Edited by buddy215, 15 May 2009 - 06:09 AM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#14 Orange Blossom

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Posted 16 May 2009 - 05:55 PM

Hello CommMajor101,

For the sake of continuity and to avoid confusion, I've merged your two topics in the Am I Infected forum as they really are the same issue. I see that you have also now posted an HJT log here: http://www.bleepingcomputer.com/forums/t/227355/cant-delete-a-key-that-keeps-being-detected/

Because you have this log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
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