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Bad Image Virus, Can't access anti virus program


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#1 lizapiza

lizapiza

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Posted 07 May 2009 - 01:53 PM

Hi - hope you can help!

Started several days ago - received a blue screen with "one of your disks needs to be checked for consistency: notice, but when it started running, it seemed to be deleting lots of files (many related to my anti virus software - CA Antivirus) and did not look right, so I turned the computer off quickly and disconnected the internet, suspecting that someone had accessed my computer somehow. When I rebooted, the Bad image notifications began immediately and I have not been able to get rid of them.

Am receiving Bad Image notification popup when CA Security Center starts and I see that others get this same issue with all different programs. I can stop the popup in the taskbar processes and close the window, but another window just pops up when the next file is accessed. Changed msconfig settings to keep CA from loading at startup and the popups did not return, but tried to access CA Antivirus from the start menu and got the popup. I also see several programs showing as installed when they have been uninstalled (Iomegaware is one of them) MS Security center says antivirus is running, but I cannot access it.

Have run CCleaner, MBAM and Dr. Web Cure it. Could not move or delete the Trojan files detected in Dr Web (Trojan.Wink and Trojan.Downloader), so I am worried that they are in the boot sector. I cannot find my original XP Home disks so I would like to avoid reformatting the drive if possible. Firewall is on and the virus scan has been running daily until this started.

I have attached the dds.txt and attach.txt files

Thank You!

Attached Files



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#2 KoanYorel

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Posted 22 May 2009 - 05:39 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

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Posted 27 May 2009 - 02:44 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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