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CD will not work on Acer Aspire 5000


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#1 gailb

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Posted 07 May 2009 - 10:48 AM

My computer is a Acer Aspire 5000. The CD player will not work, it does not read the drive. The DVD's play fine. I have tried to repair. I also deleted the driver and rebooted the computer and let it reload the driver and it still will not work. Any suggestions? I have some software that I must load and it is on a CD.

Thanks
Gail

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#2 fairjoeblue

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Posted 07 May 2009 - 11:40 AM

What version of Windows do you have ?

Vista has a known issue with some "filters" that will cause a CD drive to not work.

If you have XP or an older version of Windows & DVD's will play but it won't read a CD the CD read head/lens has probably failed.
CD's & DVD's have sperate read lenses.
One can work & the other be bad.
The only fix is a different drive.
OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#3 gailb

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Posted 07 May 2009 - 11:43 AM

I have windows XP. Looks like I will have to buy a new CD drive.

Thanks for assisting.




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