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need help removing severe-risk trojan, Hijackthis log


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4 replies to this topic

#1 bmd5782

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Posted 07 May 2009 - 08:57 AM

Hi there. i'm new to this forum, which I joined specifically to get help removing what my research indicates is a particularly nasty trojan horse. I don't know much about programming, and while Hijackthis is apparently the only way to deal with such a bad virus, I would never be able to make head or tails of the Log and dont want to delete the wrong thing and mortally wound my already-hurting computer. I have been running Trojan Remover, RegCure, Ad-Aware and Norton constantly, trying to keep the virus contained, but i cant get rid of what my antivirus is reporting as svchost.exe process ID 1124, and now, what Norton originally reported to me as a single threat to C:\WINDOWS\system32\drivers\ndis.sys is now already 3 threats: the virus is multiplying. My computer is a laptop PC running XP which is used by both myself and my two brothers - I don't think I personally was responsible for the virus contraction but I have no way of knowing what my brothers might have done (they are younger and do things like torrent and rapidshare, despite my warnings against such actions). the following is my most recent hijackthis log, if anyone could help that'd be just wonderful! the lil baestardo's name is
Rootkit-Agent.DI




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:40:13 AM, on 5/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DNA\btdna.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Winamp\winamp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.atcomet.com/b/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.3.3.2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe /boot
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.3.3.2.dll/206 (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Lavasoft Ad-Aware Service (lavasoft ad-aware service) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Automatic Updates (wuauserv) - Unknown owner - C:\WINDOWS\

--
End of file - 6155 bytes



Thank you in advance, I really appreciate your efforts! :thumbup2:

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#2 bmd5782

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Posted 08 May 2009 - 12:40 PM

i have downloaded jv16 Power Tools
this is advice I've gotten from a forum:
"If svchost.exe is not running out of c:\winnt\system32 on Win NT 4.0 and
Win 2k or c:\windows\system32 Win XP and Win 2K3, it's a Trojan and is as
simple as that."

this is a log I saved from running a Power Tools search for svchost.exe:

HKLM\system\controlset001\services\xmlprov\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset001\services\wzcsvc\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\wudfsvc\, ImagePath, %SystemRoot%\system32\svchost.exe -k WudfServiceGroup, 07.04.2009, 17:52
HKLM\system\controlset001\services\wuauserv\, ImagePath, %fystemroot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\wscsvc\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\wmi\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset001\services\wmdmpmsn\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset001\services\winmgmt\, ImagePath, %systemroot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\webclient\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 06.05.2009, 11:29
HKLM\system\controlset001\services\w32time\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\upnphost\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 06.05.2009, 11:29
HKLM\system\controlset001\services\trkwks\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\themes\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\tapisrv\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\stisvc\, ImagePath, %SystemRoot%\system32\svchost.exe -k imgsvc, 06.05.2009, 11:29
HKLM\system\controlset001\services\ssdpsrv\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 06.05.2009, 11:29
HKLM\system\controlset001\services\srservice\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\shellhwdetection\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\sharedaccess\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\sens\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\seclogon\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\schedule\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\remoteregistry\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 06.05.2009, 11:29
HKLM\system\controlset001\services\remoteaccess\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 07.04.2009, 15:54
HKLM\system\controlset001\services\rasman\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\rasauto\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset001\services\ntmssvc\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset001\services\nla\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\netman\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\napagent\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:49
HKLM\system\controlset001\services\messenger\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset001\services\lmhosts\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 06.05.2009, 11:29
HKLM\system\controlset001\services\lanmanworkstation\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\lanmanserver\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\httpfilter\, ImagePath, %SystemRoot%\System32\svchost.exe -k HTTPFilter, 06.05.2009, 11:29
HKLM\system\controlset001\services\hkmsvc\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:49
HKLM\system\controlset001\services\hidserv\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset001\services\helpsvc\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\fastuserswitchingcompatibility\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\eventsystem\, ImagePath, C:\WINDOWS\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\ersvc\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\eaphost\, ImagePath, %SystemRoot%\System32\svchost.exe -k eapsvcs, 07.04.2009, 15:49
HKLM\system\controlset001\services\dot3svc\, ImagePath, %SystemRoot%\System32\svchost.exe -k dot3svc, 07.04.2009, 15:49
HKLM\system\controlset001\services\dnscache\, ImagePath, %SystemRoot%\system32\svchost.exe -k NetworkService, 06.05.2009, 11:29
HKLM\system\controlset001\services\dmserver\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset001\services\dhcp\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\cryptsvc\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\browser\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\bits\, ImagePath, %fystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\audiosrv\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset001\services\appmgmt\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset001\services\alerter\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 07.04.2009, 15:37
HKLM\system\currentcontrolset\services\xmlprov\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\currentcontrolset\services\wzcsvc\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\wudfsvc\, ImagePath, %SystemRoot%\system32\svchost.exe -k WudfServiceGroup, 07.04.2009, 17:52
HKLM\system\currentcontrolset\services\wuauserv\, ImagePath, %fystemroot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\wscsvc\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\wmi\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\currentcontrolset\services\wmdmpmsn\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\currentcontrolset\services\winmgmt\, ImagePath, %systemroot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\webclient\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\w32time\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\upnphost\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\trkwks\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\themes\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\tapisrv\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\stisvc\, ImagePath, %SystemRoot%\system32\svchost.exe -k imgsvc, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\ssdpsrv\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\srservice\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\shellhwdetection\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\sharedaccess\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\sens\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\seclogon\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\schedule\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\remoteregistry\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\remoteaccess\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 07.04.2009, 15:54
HKLM\system\currentcontrolset\services\rasman\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\rasauto\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\currentcontrolset\services\ntmssvc\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\currentcontrolset\services\nla\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\netman\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\napagent\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:49
HKLM\system\currentcontrolset\services\messenger\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\currentcontrolset\services\lmhosts\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\lanmanworkstation\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\lanmanserver\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\httpfilter\, ImagePath, %SystemRoot%\System32\svchost.exe -k HTTPFilter, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\hkmsvc\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:49
HKLM\system\currentcontrolset\services\hidserv\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\currentcontrolset\services\helpsvc\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\fastuserswitchingcompatibility\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\eventsystem\, ImagePath, C:\WINDOWS\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\ersvc\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\eaphost\, ImagePath, %SystemRoot%\System32\svchost.exe -k eapsvcs, 07.04.2009, 15:49
HKLM\system\currentcontrolset\services\dot3svc\, ImagePath, %SystemRoot%\System32\svchost.exe -k dot3svc, 07.04.2009, 15:49
HKLM\system\currentcontrolset\services\dnscache\, ImagePath, %SystemRoot%\system32\svchost.exe -k NetworkService, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\dmserver\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\currentcontrolset\services\dhcp\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\cryptsvc\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\browser\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\bits\, ImagePath, %fystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\audiosrv\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\currentcontrolset\services\appmgmt\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\currentcontrolset\services\alerter\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 07.04.2009, 15:37
HKLM\system\controlset003\services\xmlprov\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset003\services\wzcsvc\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\wudfsvc\, ImagePath, %SystemRoot%\system32\svchost.exe -k WudfServiceGroup, 07.04.2009, 17:52
HKLM\system\controlset003\services\wuauserv\, ImagePath, %fystemroot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\wscsvc\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\wmi\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset003\services\wmdmpmsn\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset003\services\winmgmt\, ImagePath, %systemroot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\webclient\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 06.05.2009, 11:29
HKLM\system\controlset003\services\w32time\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\upnphost\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 06.05.2009, 11:29
HKLM\system\controlset003\services\trkwks\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\themes\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\tapisrv\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\stisvc\, ImagePath, %SystemRoot%\system32\svchost.exe -k imgsvc, 06.05.2009, 11:29
HKLM\system\controlset003\services\ssdpsrv\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 06.05.2009, 11:29
HKLM\system\controlset003\services\srservice\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\shellhwdetection\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\sharedaccess\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\sens\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\seclogon\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\schedule\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\remoteregistry\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 06.05.2009, 11:29
HKLM\system\controlset003\services\remoteaccess\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 07.04.2009, 15:54
HKLM\system\controlset003\services\rasman\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\rasauto\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset003\services\ntmssvc\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset003\services\nla\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\netman\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\napagent\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:49
HKLM\system\controlset003\services\messenger\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset003\services\lmhosts\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 06.05.2009, 11:29
HKLM\system\controlset003\services\lanmanworkstation\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\lanmanserver\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\httpfilter\, ImagePath, %SystemRoot%\System32\svchost.exe -k HTTPFilter, 06.05.2009, 11:29
HKLM\system\controlset003\services\hkmsvc\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:49
HKLM\system\controlset003\services\hidserv\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset003\services\helpsvc\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\fastuserswitchingcompatibility\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\eventsystem\, ImagePath, C:\WINDOWS\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\ersvc\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\eaphost\, ImagePath, %SystemRoot%\System32\svchost.exe -k eapsvcs, 07.04.2009, 15:49
HKLM\system\controlset003\services\dot3svc\, ImagePath, %SystemRoot%\System32\svchost.exe -k dot3svc, 07.04.2009, 15:49
HKLM\system\controlset003\services\dnscache\, ImagePath, %SystemRoot%\system32\svchost.exe -k NetworkService, 06.05.2009, 11:29
HKLM\system\controlset003\services\dmserver\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset003\services\dhcp\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\cryptsvc\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\browser\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\bits\, ImagePath, %fystemRoot%\system32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\audiosrv\, ImagePath, %SystemRoot%\System32\svchost.exe -k netsvcs, 06.05.2009, 11:29
HKLM\system\controlset003\services\appmgmt\, ImagePath, %SystemRoot%\system32\svchost.exe -k netsvcs, 07.04.2009, 15:37
HKLM\system\controlset003\services\alerter\, ImagePath, %SystemRoot%\system32\svchost.exe -k LocalService, 07.04.2009, 15:37
HKCR\clsid\{e9376cc6-121a-447e-81cf-d8bcc200007c}\localserver32\, @, C:\WINDOWS\system32\svchost.exe, 07.04.2009, 01:35
HKLM\software\classes\clsid\{e9376cc6-121a-447e-81cf-d8bcc200007c}\localserver32\, @, C:\WINDOWS\system32\svchost.exe, 07.04.2009, 01:35
HKLM\software\classes\clsid\{a1f4e726-8cf1-11d1-bf92-0060081ed811}\LocalServer32\, @, C:\WINDOWS\system32\svchost.exe, 06.04.2009, 21:24
HKLM\software\classes\clsid\{a1e75357-881a-419e-83e2-bb16db197c68}\LocalServer32\, @, C:\WINDOWS\system32\svchost.exe, 06.04.2009, 21:24
HKCR\clsid\{a1f4e726-8cf1-11d1-bf92-0060081ed811}\LocalServer32\, @, C:\WINDOWS\system32\svchost.exe, 06.04.2009, 21:24
HKCR\clsid\{a1e75357-881a-419e-83e2-bb16db197c68}\LocalServer32\, @, C:\WINDOWS\system32\svchost.exe, 06.04.2009, 21:24

as you can see, I have a HUGE amount of returns from that search of my registry, and only the last few are from the C:\WINDOWS\system32 ... does this mean I should delete all the other processes? There are obviously quite a lot, certainly more than I'm seeing running in the Task Manager...

#3 bmd5782

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Posted 09 May 2009 - 06:53 AM

so, no one knows s*** about this, huh?
===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 13 May 2009 - 07:50 PM.


#4 KoanYorel

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Posted 22 May 2009 - 05:30 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#5 KoanYorel

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Posted 27 May 2009 - 12:48 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
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The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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