I apologize for any in coherency as it is 3 AM and i am trying to fix my issue with this virus. here is what i remember. I was wandering the web and then all of a sudden my CA caught a virus and cutwail.xr was the first. it said it was removed and i was going to do what was suggested in a previous post but then read that i should follow the proper protocols first. But before i did i broke a few rules (never having heard of this place before) tried to fix it on my own. I thought perhaps if i scan my pc i could get rid of it. but low and behold my CA security is not willing to scan anymore. So I uninstalled the CA suite and reinstalled and got a blue screen when it started to detect the viruses again. I tried PC doctor and the blue screen hit me again. It feels like every time i try to attack it, it shuts me down.
I am at a loss for what to do next and rather than try to blaze through and repair it myself i am going to try and post my issue with you here and hopefully get some education on how to deal with this one.
I really appreciate your help and would love to know what i need to do to resolve the issue so i can get my computer back.
THANK YOU SO MUCH FOR YOUR TIME AND EFFORTS!!!