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Explorer.exe Failure


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#1 Pdur

Pdur

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  • Local time:03:09 AM

Posted 07 May 2009 - 02:25 AM

Everytime i go into Windows explorer and try to get files i come up with an error that says Explorer has incountered a problem and needs to shut down

i looked at my error log and this is what it said
Faulting application explorer.exe, version 6.0.2900.5512, faulting module ntdll.dll, version 5.1.2600.5755, fault address 0x00028c0b.

some time soon after the Dr watson comes up saying the same thing then my computer totally freezes up

Ive looked in the microsoft site and they said a few things

unsuported browser IE6 ( Ive had 6 for 3 years never had a problem i have 7 now but had it for one year no problems until now)
Fusion (don't have fusion)
Norton Clean sweep I had this at one time a long time ago never had a problem then but ive reformated my drive at least twice scince then

Which brings up another point it happened before and i reformated my drive and re installed th os but it still continued to do it even after that i did recently get new memory but i tested the memory and it said their was no problems

i scanned the computer for viruses none found i even asked microsoft what was up and they never replyed...

assuming that means they don't know

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