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Services.exe got blocked


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#1 cyagl643

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Posted 06 May 2009 - 05:54 PM

Yeah, so I have and IBM/Lenovo Thinkpad and have Vipre antivirus software on my computer. It usually asks me when a program runs if I want to block it or not. Well I by accident blocked services.exe when it popped up in the dialog box if i wanted to block it. After that happened Windows was forced to shutdown. After it shutdown it went through the normal boot up but then my whole computer went really really slow to log in. I tried to open Vipre antivirus to try to unblock services.exe but for some odd reason the program opened up like I was opening it for the first time asking me to set it up and register. I tried to open the rescue and recovery service that comes with the computer but it won't work since services.exe pretty much runs everything with the Thinkpad services. So I don't know what to do and was wondering if there was anyway to fix this problem.

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#2 Budapest

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Posted 06 May 2009 - 07:13 PM

Try uninstalling your anti-virus in Safe Mode. Then if you can boot into Normal Mode okay reinstall it.

How to start Windows in Safe Mode
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#3 cyagl643

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Posted 07 May 2009 - 12:47 AM

I tried that I can't uninstall on safe mode. I can't even uninstall it in normal mode. It says install shield doesn't work. I know there has to be another way to fix this problem without having to reinstall windows. I blocked services.exe by accident and Windows thinks it deleted it.

#4 Budapest

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Posted 07 May 2009 - 01:38 AM

Try reinstalling a fresh copy of Vipre over the top of the existing install.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#5 cyagl643

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Posted 07 May 2009 - 07:36 AM

yeh that would be great but installshield doesn't work because services.exe is not working.

#6 garmanma

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Posted 07 May 2009 - 09:17 AM

This seems to be a reoccurring problem:

Here is now to resolve the missing services.exe file on your computer. First in safe mode go to C:\Documents and Settings\All Users\Application Data\Sunbelt\AntiMalware and delete any .xml files in that folder. This will prevent Vipre from trying to block the new services.exe we put in.

Then follow the steps below

1. Insert the original Windows XP CD (Windows XP with Service Pack 2 is preferred, but not required) and reboot the computer. You may need to configure your computer to boot from the CD-ROM drive.
2. When the Windows XP Setup has started, press "R" to "repair the Windows XP installation using Recovery Console".
3. Select the Windows installation to repair (generally this is C:\Windows) by typing its number and then pressing ENTER.
4. Type the Administrator password and press ENTER.
5. Type the following commands:

D: [ENTER]

CD I386 [ENTER]

EXPAND services.ex_ C:\WINDOWS\SYSTEM32 [ENTER]

NOTE: If your CD-ROM drive has a different letter assigned to it, enter "X:" instead, where X is the appropriate drive letter.

After entering "EXPAND services.ex_ C:\WINDOWS\SYSTEM32" you should see the text "1 file(s) copied", in which case all went well.

Remove the Windows XP CD, type "EXIT" and press ENTER to restart your computer.



Their support site
http://getsatisfaction.com/

Quote taken fron here:
http://getsatisfaction.com/sunbeltsoftware...system32_folder

Edited by garmanma, 07 May 2009 - 09:18 AM.

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#7 cyagl643

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Posted 07 May 2009 - 09:47 AM

thanks for your help. This won't work in my case however since I don't have the administrator password. This laptop is mine but from school. So I have no control over any of the administrator things including having the password. There is absolutely no other way?




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