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Fixing Broken Services: Workstation and Server


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#1 Ward Johnson

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Posted 06 May 2009 - 10:45 AM

I had to disable both the Workstation and Server Services in order to prevent my Windows XP Pro from hanging during start-up, but now what? My PC started hanging during the start-up process, so I went through Safe Mode and then did a clean boot. When I went through the re-enabled steps, I discovered that both Workstation and Server Services had to be Disabled to prevent the system from hanging. I was able to manually start both the Workstation and Server Services from the Services program, but then the system hung the next time I restarted. I didn't install any new programs. I have McAfee's AT&T Internet Suite running, if that makes any difference. The PC works with Workstation and Server Services disabled, but I want to be able to use printer and file sharing on my home network.

Thanks for any help in advance.

Ward

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#2 hamluis

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Posted 06 May 2009 - 11:06 AM

Could be file corruption...malware...etc.

Did you take a look in Event Viewer for clues?

Are all critical updates installed?

Louis

FWIW: I don't believe there is any single application...that adequately protects a system. I've been wrong before :thumbsup:.

Louis

#3 Ward Johnson

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Posted 06 May 2009 - 05:54 PM

Could be file corruption...malware...etc. How could I tell if the file(s) were corrupted? Which file(s)? svchost.exe is used by these Services but what other files do these Services use? How can I find this out?

Did you take a look in Event Viewer for clues? The Alerter failed because Workstation wasn't running. Should a re-enable these Services and look some kind of error message?

Are all critical updates installed? Yes, all updates appear to be installed. Is there a way to re-install the only the files needed to run these Services

Louis

FWIW: I don't believe there is any single application...that adequately protects a system. I've been wrong before :thumbsup:.

Louis


Ward

#4 hamluis

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Posted 06 May 2009 - 07:48 PM

To reply...just click the Add Reply button at the top of the original post :thumbsup:.

Louis

#5 Ward Johnson

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Posted 06 May 2009 - 09:40 PM

Checked the Event Log ... nothing stands out ...

How about WindowsUpdate.log? Could this have something to do with it?

*********** DnldMgr: New download job [UpdateId = {BCE161EA-FAF8-475F-8D56-67170B418C77}.102] ***********
Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update BCE161EA-FAF8-475F-8D56-67170B418C77 is "PerUpdate" regulated and can NOT download. Sequence 2949 vs AcceptRate 0.
* Update is not allowed to download due to regulation.
Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update BCE161EA-FAF8-475F-8D56-67170B418C77 is "PerUpdate" regulated and can NOT download. Sequence 2949 vs AcceptRate 0.

Ward




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