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Cannot unistall Norton's


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5 replies to this topic

#1 Haviland Tuf

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Posted 06 May 2009 - 08:22 AM

Hi guys,

I wanted to uninstall a version of Norton's Antivirus Corporate edition from my XP Dell inspiron. I used Revo uninstaller and it seemed to have worked but when I rebooted to finish the uninstall the machine kept promting for 'new hardware found' It could not identify what the hardware was and I could not identify it. I decided eventually to do a system restore. However Norton's re-appeared and when I tried again to unistall it the installation wizard failed. I tried to reinstall then to fix any problem but that failed too. Now I can neither uninstall nor reinstall. How do I get rid of Norton's altogether so I can install avast?

Any advice would be welcome,

Thanks,

Haviland

Edit: Moved topic from XP to the more appropriate forum. ~ Animal
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#2 clubhouse

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Posted 06 May 2009 - 10:33 AM

Try this removal tool from Norton

http://service1.symantec.com/Support/tsgen...005033108162039

#3 garmanma

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Posted 06 May 2009 - 12:44 PM

Norton's Antivirus Corporate edition


A member had the same problem a while back
The removal tools do not work with the Corporate Edition
IIRC it requires a tedious amount of time editing reg. keys, some obvious and some not at all.
I would definitely check out Norton's support site, especially the forums
http://community.norton.com/norton/?category.id=nis
Maybe something has changed
Mark
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#4 clubhouse

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Posted 06 May 2009 - 01:29 PM

Sorry (must read carefully!) I missed corporate! Try this Norton link....



http://service1.symantec.com/SUPPORT/ent-s...002031914291648

#5 Haviland Tuf

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Posted 07 May 2009 - 01:12 AM

Thanks again guys and sorry for posting in the wrong forum. I hate you having to clean up after me. Will go check out those leads and let you know.

:thumbsup:
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#6 Haviland Tuf

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Posted 07 May 2009 - 04:50 AM

:thumbsup: Thanks again guys. I had tried the removal tool with no luck so the trick was the corporate edition. I had done some work for a friends company and he had installed that version on my laptop. The links you posted got me through it. It took a while to trawl through the registry but all seems well. Avast is now installed and running smoothly. Thank you to you both for your help and advice!

H
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