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IFrame Virus


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6 replies to this topic

#1 mamma

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Posted 06 May 2009 - 07:37 AM

I have searched posts here for other virus help and have downloaded the Malwarebytes that was suggested and will put copy on the infected computer.
I have run my Avast Antivirus and the OneCare but still have problems.

QUESTIONS:
1-Does this Malwarebytes program have any problems with other Antivirus progams running?

2-Will this program get rid of the iframe virus?

3-I noticed a strange program in my msconfig StartUp it was named freddy42 I have disabled it. I have checked and now know it is part of this virus.

4-Should I have diabled freddy 42? I think that is why I may be still infected.

5-Do I need to have all programs enabled in my StartUp to ensure complete virus removal.

6- Can the infected computer infect laptop, it is on shared network? I have disabled all sharing folders and files with infected computer.


I took a picture of the message as it is loading the bogus page. It says: waiting for res://ieframe.dll/dnserrror.htm. I can't log on anywhere to get more info or help so I am using my laptop now to get work done....

Edited by mamma, 06 May 2009 - 08:13 AM.


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#2 garmanma

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Posted 06 May 2009 - 10:12 AM

In answer to question one
Programs that monitor and prevent registry changes such as Spybot S&D Teatimer function and Winpatrol need to be disabled

In answer to number two post a log and we'll take it from there

Disable freddy42 using Autoruns
http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx

Number 5 - no
Number 6 - yes

Are you using a digital picture frame? Whatever USB attachment it is, do not use it right now

I'm moving this to AII

-----------------------------------------------------



The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Mark
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why won't my laptop work?

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#3 mamma

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Posted 07 May 2009 - 11:07 AM

Thank you for that quick reply...Very much appreciated....but I still having trouble with infected computer. It won't let me access Internet pages, it only show the default "Internet cannot display this page". So I could not directly download the progam.
I used my laptop to download and copied malbytes to bad puter.

Before posting my question I had done a scan with my Avast Antivirus 4.8 and I had it move all the infected files to special file called CHEST, where they are held in quarantine. Do I need to do anything with those file?

Below is the log from Malware and I have also included a pic of the stuff that is still in the Avast quarantine chest
----------------------------------------------------------------------------------------------------------------------------------
Malwarebytes' Anti-Malware 1.36
Database version: 2060
Windows 5.1.2600 Service Pack 2

5/7/2009 11:10:34 AM
mbam-log-2009-05-07 (11-10-34).txt

Scan type: Quick Scan
Objects scanned: 126605
Time elapsed: 25 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f919fbd3-a96b-4679-af26-f551439bb5fd} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sysfbtray (Trojan.KoobFace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\websrvx (Trojan.Downloader) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\t55ft2668f44.dat (Trojan.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\t55ft3105f44.dat (Trojan.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\9g2234wesdf3dfgjf23 (Trojan.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\f23567.dat (Trojan.KoobFace) -> Quarantined and deleted successfully.
------------------------------------------------------------------------------------------------------------------------------------
Below is what is still in the AVAST quarantine file

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#4 garmanma

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Posted 07 May 2009 - 06:44 PM

When anything is placed in the quarantine section, it gets inoculated so as not to do any more damage. After the computer has run for a period of time and it is determined that the quarantined files are not needed, they can be safely deleted

Please reboot your computer and do a Full scan with Mbam
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 mamma

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Posted 07 May 2009 - 07:17 PM

thank you garmanma.

I have done the full scan and reboot but whenI try to log on to the Internet I still get the 'Internet cannot dispaly this page' message.

You said "After the computer has run for a period of time and it is determined that the quarantined files are not needed, they can be safely deleted". How does one determine this and what would be reasonalble time frame?

You also gave me a link for an Autorun program. When do I need to run this program, or not?

Edited by mamma, 08 May 2009 - 11:52 AM.


#6 garmanma

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Posted 08 May 2009 - 05:40 PM

You don't need the Autoruns program

Where's the latest Mbam log?
I don't see anything in your quarantine list that should prevent you from connecting. Try this:


Log on as an administrator, go Start > Run and type: "cmd". In the window that appears type: "netsh winsock reset". When the program is finished, you will receive the message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset." Close the command box and reboot your computer.

Go Start > Run > type: "cmd" In the window that appears type: "ipconfig /flushdns". Close the command box.

Go Start > Control Panel > Network Connections. Right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties. Double-click on the Internet Protocol (TCP/IP) item. Select the radio button that says "Obtain DNS servers automatically". Reboot.

Warning: Some Internet Service Providers need specific DNS settings. You need to make sure that you know if such DNS settings are required before you make this change.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#7 mamma

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Posted 21 May 2009 - 01:58 PM

I checked with my ISP about the DSN and they said we should check the connection first. So they walked me through unplugging ed and replugging everthing it's all working fine. Thank you so much . :flowers: :thumbsup:




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