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dds, cmd.exe and regedit not working, browser redirecting.


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7 replies to this topic

#1 samweller

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Posted 06 May 2009 - 05:09 AM

I noticed the following in this order:

Links out of google sometimes direct me to a related but wrong location, I suspected some spywware/malware
I downloaded and installed latest version update of AVG. Automatic update of signature files would not work.
I manually updated the AVG signature files and fully scanned hard drive, no infections apart from some tracking cookies. I removed these.
I installed spybot, updated and scanned, no infections detected.
I tried to run cmd.exe, desktop disappears then reappears , but no command line box appears.
I tried to run regedit: same thing happens.
I booted into safe mode with command promt, but this will not work. Screen stays black with safe mode logos in corners but no command promt.
I downloaded and run hijackthis version 2.0.0.2 and succesfully generated a log file. Ive pasted this below.
I joined this forum and downloaded dds as per instructions, I clicked on dds, black box appears for a fraction of a second then disappears.

Problem started with Firefox about a month ago. Then all browsers (firefox 3.0.10, IE 7 and chrome) started crashing.
I rebuilt with windows XP SP2, installed MS SP3 blocking tool, downloaded all avaiable updates with automatic update,
after driver installation and some programs, problem with firefox reoccured.

Help warmly recieved!

Heres my HijackThis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:59:54, on 05/05/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\MagicTune Premium\MagicTuneEngine.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\MagicTune Premium\MagicTune.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\sam\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logo Calibration Loader.lnk = C:\Program Files\GretagMacbeth\i1\Eye-One Match 3\CalibrationLoader\CalibrationLoader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1241080973453
O17 - HKLM\System\CCS\Services\Tcpip\..\{7ECD1F4F-A187-4191-BFDA-7817D781ED0F}: NameServer = 195.92.195.90 195.92.195.91
O17 - HKLM\System\CS1\Services\Tcpip\..\{7ECD1F4F-A187-4191-BFDA-7817D781ED0F}: NameServer = 195.92.195.90 195.92.195.91
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: MagicTuneEngine - Unknown owner - C:\Program Files\MagicTune Premium\MagicTuneEngine.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 6621 bytes

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#2 Farbar

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Posted 06 May 2009 - 08:39 AM

Hi samweller,

Welcome to BC HijackThis forum. I am farbar. I am going to assist you with your problem.

Please refrain from making any changes to your system (updating Windows, installing applications, removing files, etc.) from now on as it might prolong handling your log and make the job for both of us more difficult.
  • Please open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below (if present):

    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

    Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.

    Note: The startup entry pointing at ALCMTR.EXE is an "Sypware" entry related to Realtek used silently to monitor one's actions. It is not a sinister one and you can remove the start up entry without affecting the function of Realtek software. We have just removed the start up entry but not the file itself. Notice that you should not remove the file itself because it is needed for the subsequent updating of the software.

  • We need to go to the registry.
    • Go to C:\Windows folder and find regedit.exe then rename it to copy.exe (to do that right-click regedit32.exe and select rename).
    • Double-click copy.exe to run it. The registry editor opens.
    • In the left pane navigate to the following sub-key:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32
    • Highlight Drivers32 sub-key and under File menu select Export...
    • Give a name like drivers32 and save the file to the desktop. You get driver32.reg on the desktop.
    • Rename the driver32.reg to driver32.txt then open it and post the content to your reply.
  • Please make a program list with Hijackthis:
    • Open HijackThis and click Open the Misc Tools section.
    • Click "Open Uninstall Manager"
    • Click "Save List" (generates uninstall_list.txt)
    • Click Save, copy and paste the results in your next post.


#3 samweller

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Posted 06 May 2009 - 10:17 AM

Hi Farbar,

Many thanks for your reply and instructions:

Step 1 fixing "O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE" completed.
Steps 2 to 3 completed ok, results posted below:





Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32]
"midimapper"="midimap.dll"
"msacm.imaadpcm"="imaadp32.acm"
"msacm.msadpcm"="msadp32.acm"
"msacm.msg711"="msg711.acm"
"msacm.msgsm610"="msgsm32.acm"
"msacm.trspch"="tssoft32.acm"
"vidc.cvid"="iccvid.dll"
"vidc.I420"="msh263.drv"
"vidc.iv31"="ir32_32.dll"
"vidc.iv32"="ir32_32.dll"
"vidc.iv41"="ir41_32.ax"
"vidc.iyuv"="iyuv_32.dll"
"vidc.mrle"="msrle32.dll"
"vidc.msvc"="msvidc32.dll"
"vidc.uyvy"="msyuv.dll"
"vidc.yuy2"="msyuv.dll"
"vidc.yvu9"="tsbyuv.dll"
"vidc.yvyu"="msyuv.dll"
"wavemapper"="msacm32.drv"
"midi"="wdmaud.drv"
"msacm.msg723"="msg723.acm"
"vidc.M263"="msh263.drv"
"vidc.M261"="msh261.drv"
"msacm.msaudio1"="msaud32.acm"
"msacm.sl_anet"="sl_anet.acm"
"msacm.iac2"="C:\\WINDOWS\\system32\\iac25_32.ax"
"vidc.iv50"="ir50_32.dll"
"msacm.l3acm"="C:\\WINDOWS\\system32\\l3codeca.acm"
"wave"="wdmaud.drv"
"midi1"="wdmaud.drv"
"mixer"="wdmaud.drv"
"aux"="wdmaud.drv"
"aux2"="C:\\WINDOWS\\system32\\..\\cmb.ugw"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\Terminal Server]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\Terminal Server\RDP]
"wave"="rdpsnd.dll"
"mixer"="rdpsnd.dll"
"MaxBandwidth"=dword:000056b9
"wavemapper"="msacm32.drv"
"EnableMP3Codec"=dword:00000001
"midimapper"="midimap.dll"







Adobe Bridge 1.0
Adobe Common File Installer
Adobe Flash Player 10 Plugin
Adobe Help Center 2.0
Adobe Illustrator CS
Adobe InDesign CS
Adobe Photoshop CS2
Adobe Premiere Pro 2.0
Adobe Reader 7.0.8
Adobe Stock Photos 1.0
Adobe Stock Photos 1.0
Adobe SVG Viewer 3.0
AVG 8.5
Diskeeper Professional Edition
Eye-One Match 3.6
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows XP (KB935448)
Hotfix for Windows XP (KB952287)
HP Imaging Device Functions 6.0
HP Photosmart B9100 series
HP ProPrint
HP Software Update
HP Solution Center and Imaging Support Tools 6.0
Macromedia Dreamweaver 8
Macromedia Extension Manager
Macromedia Flash 8
Macromedia Flash 8 Video Encoder
Macromedia Flash Player 8
MagicTune Premium
Microsoft Office 2000 Premium
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 (KB954430)
NVIDIA Drivers
NVIDIA ForceWare Network Access Manager
PowerQuest Drive Image 2002
Projection Distance Calculator
Realtek High Definition Audio Driver
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB944338-v2)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB963027)
Skype™ 4.0
SpeedTouch USB Software
Spybot - Search & Destroy
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB938828)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VLC media player 0.9.9
Windows Driver Package - Advanced Micro Devices (AmdK8) Processor (05/27/2006 1.3.2.0)
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinRAR archiver

#4 Farbar

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Posted 06 May 2009 - 10:21 AM

We need to go to the registry again.
  • Double-click copy.exe to run it. The registry editor opens.
  • In the left pane navigate to the following sub-key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32


  • Highlight Drivers32 sub-key. In the right pane under Name there is a value named aux2 right-click on it and select Delete
  • Confirm the deletion and close the registry editor.
  • Reboot your computer and delete the following file: C:\WINDOWS\cmb.ugw
  • Tell me if the problem is resolved.

    Note: If you could not find the file make sure you can see all the hidden and system files. Instructions on how to do this can be found here:
    How to see hidden files in Windows


#5 samweller

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Posted 06 May 2009 - 11:36 AM

So far so good...

My antivirus software now will update
cmd.exe works fine
no sign of browser redirecting

Wow!

Thankyou so much, I really appreciate your help.

May I ask a couple of questions:

1. what is cmb.ugw?
2. If it is malicious code can it copy itself to my external drives, and if so how do I clean them.
3. As spybot and AVG 8.5 failed to recognise this, what should I be using?

Thankyou

#6 Farbar

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Posted 06 May 2009 - 11:50 AM

1. The trojan we removed was Win32/Daonol Trojan.

2. It is not a malware making use of external media.

3. In fact there are no antivirus I know can effectively detect and remove it.

In order to reduce the possible infection in the future, you may follow the following steps:
First Set a New Restore Point then Remove the Old Restore Points to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

To set a new restore point:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next".
  • Give the Restore Point a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
To remove the old restore points:
  • Go to Start > Run then type: Cleanmgr in the box and click "OK".
  • You get a window to select the drive to clean, the default is already set to (C:) drive. Click OK.
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
  • Click OK and Yes


    Optional Recommendations:
  • Your log looks clean. But your computer is still very much susceptible in particular to hacking and intrusion from outside. I strongly advise you to install a firewall before surfing. The windows firewall is not good enough. The Windows firewall provides protection from outside threats as long as the malware is not on your system. When the malware gets to your computer Windows firewall is no more effective. You find more information on firewalls below.
    Click for more information on:Understanding and Using Firewalls

    There are several good free programs available like:
    Sunbelt-Kerio
    Comodo Firewall Pro
    Online Armor Free edition

    Note: If you decide to install Comodo, while installing uncheck the option related to Ask Toolbar.

  • Make sure you install all the security updates for Windows, Internet explorer & Microsoft Office.
    Whenever a security problem in its software is found, Microsoft will usually create a patch for it to that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC, so keeping up with these patches will help to prevent malicious software being installed on your PC. Windows XP Service Pack 2 is now outdated. Microsoft has released Service Pack 3 which has more features and is more secure than Service Pack 2.

    In order to update Windows go to Start -> All Programs -> Windows Update wait the page to be loaded, then press Custom button. Windows searches your computer and gives you possible updates.

    Prior to installing SP3 it is better to disable your antivirus and enable it after SP3 is installed.

    Also Internet Explorer 7 is much safer and has more functionality than Internet explorer 6.

  • I recommend installing this small application for safe surfing: Javacools© SpywareBlaster
    SpywareBlaster will add a large list of programs and sites into your Internet Explorer and Firefox settings and that will protect you from running and downloading known malicious programs. Update it manually (if you use the free version) once in 2-3 weeks and enable the restriction.


#7 samweller

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Posted 06 May 2009 - 12:34 PM

Once again thankyou for this help, and for the advice. What a service!

All the best

Sam

#8 Farbar

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Posted 06 May 2009 - 01:09 PM

You are most welcome Sam.

This thread will now be closed.

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