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Spyware Guard 2009 and Others Infections


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2 replies to this topic

#1 Abominable Poppy

Abominable Poppy

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  • Local time:10:23 AM

Posted 05 May 2009 - 04:35 PM

The computer has the following symptoms:

Google links all redirecting.
rundll32.exe, lsass.exe and dll32.exe running unnecessarily.
Freezing up entirely, not crashing freezing. The mouse is no responsive and the audio skips a second or so until a cold boot is done.
Unable to delete any infected files, even with the help of other programs.
The computer is also running slower, much slower, since infected with Spyware Guard 2009.

Here is the copy of the log.


DDS (Ver_09-03-16.01) - NTFSx86
Run by ibm at 17:26:25.90 on Tue 05/05/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.247 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\IBM ThinkVantage\Client Security Solution\ibmtcsd.exe
C:\Program Files\IBM ThinkVantage\Rescue and Recovery\rrservice.exe
C:\Program Files\IBM ThinkVantage\Common\Scheduler\tvtsched.exe
C:\Program Files\ThinkVantage\SystemUpdate\UCLauncherService.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\IBM ThinkVantage\Common\Logger\logmon.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\PROGRA~1\THINKV~2\PrdCtr\LPMGR.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe
C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\windows\ld08.exe
C:\windows\mstre18.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\DL32.exe
C:\WINDOWS\system32\dll32.exe
C:\WINDOWS\system32\SYS32DLL.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Documents and Settings\ibm\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page =
uSearch Bar =
uInternet Settings,ProxyServer = http=localhost:7171
uInternet Settings,ProxyOverride = *.local;<local>
mSearchAssistant =
uURLSearchHooks: H - No File
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\sdra64.exe,
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: MySpace Toolbar: {28aed1af-b164-44cd-b435-cf04aa955015} - c:\program files\myspace\toolbar\1.0.32.5\MySpaceToolbar.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
{ca356d79-679b-4b4c-8e49-5af97014f4c1}
BHO: : {fa3fb896-f3d5-4e37-9991-87e9a2b71490} - c:\windows\system32\ylagzau.dll
TB: MySpace Toolbar: {28aed1af-b164-44cd-b435-cf04aa955015} - c:\program files\myspace\toolbar\1.0.32.5\MySpaceToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: Starware News Toolbar: {d49e9d35-254c-4c6a-9d17-95018d228ff5} -
TB: {90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - No File
EB: {2d51d869-c36b-42bd-ae68-0a81bc771fa5} - Starware325
EB: {7bed0340-176b-44bc-915e-c21c1dd6f617} - Starware325
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [DL32] DL32
uRun: [dll32] dll32
uRun: [SYS32DLL] SYS32DLL
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TPKMAPHELPER] c:\program files\thinkpad\utilities\TpKmapAp.exe -helper
mRun: [TpShocks] TpShocks.exe
mRun: [TP4EX] tp4ex.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [EZEJMNAP] c:\progra~1\thinkpad\utilit~1\EzEjMnAp.Exe
mRun: [TPHOTKEY] c:\progra~1\lenovo\pkgmgr\hotkey\TPHKMGR.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [suScheduler] c:\program files\thinkvantage\systemupdate\UCLauncher.exe /SCHEDULER
mRun: [LPManager] c:\progra~1\thinkv~2\prdctr\LPMGR.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [cssauth] "c:\program files\ibm thinkvantage\client security solution\cssauth.exe" silent
mRun: [PDService.exe] "c:\program files\ibm thinkvantage\safeguard privatedisk\pdservice.exe"
mRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
mRun: [Cingular Communication Manager] c:\program files\cingular\communication manager\CingularCCM.exe -a
mRun: [cingularSS] c:\program files\cingular\cingularss\cingularSS.exe
mRun: [DiskeeperSystray] "c:\program files\diskeeper corporation\diskeeper\DkIcon.exe"
mRun: [ACTray] c:\program files\thinkpad\connectutilities\ACTray.exe
mRun: [ACWLIcon] c:\program files\thinkpad\connectutilities\ACWLIcon.exe
mRun: [PWRMGRTR] rundll32 c:\progra~1\thinkpad\utilit~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
mRun: [BLOG] rundll32 c:\progra~1\thinkpad\utilit~1\BatLogEx.DLL,StartBattLog
mRun: [Realtime Monitor] c:\progra~1\ca\etrust~1\realmon.exe -s
mRun: [<NO NAME>]
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [sysldtray] c:\windows\ld08.exe
mRun: [sysmstray] c:\windows\mstre18.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: &Find Definition... - http://www.rhymezone.com/rz-def-reg
IE: {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - c:\program files\lenovo\pkgmgr\\PkgMgr.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {C5428486-50A0-4a02-9D20-520B59A9F9B2} - {C9CCBB35-D123-4a31-AFFC-9B2933132116}
IE: {C5428486-50A0-4a02-9D20-520B59A9F9B3} - {A16AD1E9-F69A-45af-9462-B1C286708842}
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.4.2/jinstall-142-win.cab
DPF: {CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://www.popcap.com/games/popcaploader_v10_en.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Notify: ACNotify - ACNotify.dll
Notify: igfxcui - igfxdev.dll
Notify: psfus - psqlpwd.dll
Notify: tpfnf2 - notifyf2.dll
Notify: tphotkey - tphklock.dll
Notify: wvpcucod - ylagzau.dll
LSA: Authentication Packages = msv1_0 nwprovau
LSA: Notification Packages = scecli csspwntfy psqlpwd

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\ibm\applic~1\mozilla\firefox\profiles\a2z2kntg.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.gaiaonline.com
FF - prefs.js: network.proxy.http - localhost
FF - prefs.js: network.proxy.http_port - 7171
FF - prefs.js: network.proxy.type - 1
FF - component: c:\documents and settings\ibm\application data\mozilla\firefox\profiles\a2z2kntg.default\extensions\{463f6ca5-ee3c-4be1-b7e6-7fee11953374}\platform\winnt\components\FoxyTunes.dll
FF - component: c:\program files\myspace\toolbar\1.0.32.5\components\MySpaceFFoxTB.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npclntax_ZangoSA.dll

============= SERVICES / DRIVERS ===============

R0 Shockprf;Shockprf;c:\windows\system32\drivers\shockprf.sys [2006-10-7 85760]
R0 zeqmjasj;zeqmjasj;c:\windows\system32\drivers\zeqmjasj.sys [1980-1-1 23424]
R1 ANC;ANC;c:\windows\system32\drivers\ANC.sys [2006-10-7 11520]
R1 IBMTPCHK;IBMTPCHK;c:\windows\system32\drivers\IBMBLDID.sys [2006-10-7 6016]
R1 ShockMgr;ShockMgr;c:\windows\system32\drivers\ShockMgr.sys [2006-10-7 4736]
R1 TPPWRIF;TPPWRIF;c:\windows\system32\drivers\TPPWRIF.SYS [2006-10-7 4442]
R2 ibmfilter;ibmfilter;c:\windows\system32\drivers\ibmfilter.sys [2005-12-21 12544]
R2 PrivateDisk;PrivateDisk;c:\program files\ibm thinkvantage\safeguard privatedisk\privatediskm.sys [2005-11-15 46142]
R2 smi2;smi2;c:\program files\smi2\smi2.sys [2005-12-21 3968]
R2 smihlp;SMI helper driver;c:\program files\thinkvantage fingerprint software\smihlp.sys [2005-12-8 3328]
R3 SWNC8U01;Sierra Wireless MUX NDIS Driver (UMTS01);c:\windows\system32\drivers\SWNC8U01.sys [2006-4-3 81408]
R3 SWUMX01;Sierra Wireless USB MUX Driver (UMTS01);c:\windows\system32\drivers\swumx01.sys [2006-4-3 61312]
S3 JL2005C;Dual Mode Camera;c:\windows\system32\drivers\jl2005c.sys [2007-1-26 68954]
S4 WAM;WAM;c:\program files\ibm thinkvantage\rescue and recovery\WAM.sys [2008-8-17 7936]

=============== Created Last 30 ================

2009-05-04 18:29 15,360 a------- c:\windows\system32\SYS32DLL.exe
2009-05-04 18:16 <DIR> --d----- c:\program files\NortonInstaller
2009-05-04 18:16 <DIR> --d----- c:\program files\CCleaner
2009-05-04 18:03 <DIR> --d----- c:\program files\Trend Micro
2009-05-04 17:24 <DIR> --d----- c:\docume~1\alluse~1\applic~1\NortonInstaller
2009-05-01 23:48 34 a------- c:\documents and settings\ibm\jagex_runescape_preferences.dat
2009-05-01 18:42 982 ----h--- c:\windows\ms49f4d98.dat
2009-05-01 18:39 27,136 ----h--- c:\windows\mstre18.exe
2009-05-01 18:39 2 ----h--- c:\windows\t55ft2695f44.dat
2009-05-01 18:39 1 ----h--- c:\windows\msmark2.dat
2009-05-01 16:39 4,128 a------- c:\windows\st_1241228518.exe
2009-05-01 15:15 <DIR> --d----- c:\windows\system32\scripting
2009-05-01 15:15 <DIR> --d----- c:\windows\l2schemas
2009-05-01 15:15 <DIR> --d----- c:\windows\system32\en
2009-05-01 15:15 <DIR> --d----- c:\windows\system32\bits
2009-05-01 15:10 <DIR> --d----- c:\windows\ServicePackFiles
2009-04-30 19:33 <DIR> --d----- c:\docume~1\ibm\applic~1\Intel
2009-04-30 18:17 <DIR> --d----- c:\docume~1\ibm\applic~1\ytrhulwr
2009-04-30 18:17 <DIR> --d----- c:\docume~1\ibm\applic~1\Malwarebytes
2009-04-30 18:17 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-04-30 18:17 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-30 18:17 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-30 18:17 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-30 18:17 14,848 a------- c:\windows\system32\DL32.exe
2009-04-27 18:37 <DIR> --d----- c:\windows\system32\796525
2009-04-27 18:12 8,508 a------- c:\windows\st_1240870253.exe
2009-04-27 17:56 8,508 a------- c:\windows\st_1240869385.exe
2009-04-27 17:28 14,348 a------- c:\windows\st_1240867680.exe
2009-04-27 17:27 0 a------- c:\windows\system32\nfr.gpref
2009-04-24 22:40 0 a------- c:\windows\system32\nfr.assembly
2009-04-24 22:40 15,360 a------- c:\windows\system32\dll32.exe
2009-04-24 22:39 <DIR> --d----- c:\windows\system32\179223
2009-04-24 22:38 16,384 ----h--- c:\windows\ld08.exe
2009-04-24 19:34 1,203,922 -------- c:\windows\system32\dllcache\sysmain.sdb
2009-04-24 19:34 215,552 -------- c:\windows\system32\dllcache\wordpad.exe
2009-04-24 19:34 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-24 19:21 473,600 -------- c:\windows\system32\dllcache\fastprox.dll
2009-04-24 19:21 453,120 -------- c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-24 19:21 401,408 -------- c:\windows\system32\dllcache\rpcss.dll
2009-04-24 19:21 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-04-24 19:21 227,840 -------- c:\windows\system32\dllcache\wmiprvse.exe
2009-04-24 19:21 110,592 -------- c:\windows\system32\dllcache\services.exe
2009-04-24 19:21 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-04-24 19:21 729,088 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-04-24 19:21 714,752 -------- c:\windows\system32\dllcache\ntdll.dll
2009-04-24 19:21 617,472 -------- c:\windows\system32\dllcache\advapi32.dll
2009-04-24 19:21 2,189,056 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-04-24 19:21 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe

==================== Find3M ====================

2009-05-03 09:23 5,427 a------- c:\windows\system32\EGATHDRV.SYS
2009-05-01 15:18 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-03-21 10:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-02 20:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-02 20:18 826,368 -------- c:\windows\system32\dllcache\wininet.dll
2009-02-28 00:54 636,072 a------- c:\windows\system32\dllcache\iexplore.exe
2009-02-20 06:20 70,656 a------- c:\windows\system32\dllcache\ie4uinit.exe
2009-02-20 06:20 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-02-20 01:14 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-02-09 08:10 729,088 -------- c:\windows\system32\lsasrv.dll
2009-02-09 08:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 08:10 714,752 -------- c:\windows\system32\ntdll.dll
2009-02-09 08:10 617,472 -------- c:\windows\system32\advapi32.dll
2009-02-09 07:13 1,846,784 -------- c:\windows\system32\win32k.sys
2009-02-09 07:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-02-07 19:02 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-02-06 07:11 110,592 -------- c:\windows\system32\services.exe
2009-02-06 07:06 2,145,280 -------- c:\windows\system32\ntoskrnl.exe
2009-02-06 06:39 35,328 a------- c:\windows\system32\dllcache\sc.exe
2009-02-06 06:39 35,328 -------- c:\windows\system32\sc.exe
2009-02-06 06:32 2,023,936 -------- c:\windows\system32\ntkrnlpa.exe

============= FINISH: 17:27:59.46 ===============

Attached Files



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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


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Posted 18 May 2009 - 03:40 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 22 May 2009 - 04:03 AM

Due to the lack of feedback This Topic is closed.

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R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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