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Compaq Presario SR1265SCL Restore issue.


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#1 sag12

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Posted 05 May 2009 - 12:26 PM

Compaq Presario SR1265SCL Restore issue. When I try to take the PC into the F10 restore I get the error: STOP: c0000221 unknown Error \systemRoot\system\ntdll.dll. Can anybody tell me if the restore partition is damaged?

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#2 Steve1953

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Posted 05 May 2009 - 01:42 PM

Your best bet is go to hp.com, click on support and drivers. Then order the restore disks. This will do the same thing and repair the restore partition. The disks will cost between 15 and 20 dollars.




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