Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

"Setup was unable to format the partition. The disk may be damaged." error.


  • Please log in to reply
15 replies to this topic

#1 bluefire

bluefire

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:10:29 PM

Posted 05 May 2009 - 10:09 AM

Hello all!
Here's what I have:

1) MB ECS|AMD690GM-M2 AMD690G AM2 R
http://www.newegg.com/Product/Product.aspx...GM-M2%20AMD690G

2) CPU AMD|A64 X2 6400 3.2G AM2 2M R
http://www.newegg.com/Product/Product.aspx...N82E16819103228

3) MEM 1Gx2|G.SK F2-6400CL5D-2GBNQ R
http://www.newegg.com/Product/Product.aspx...N82E16820231098

4) CASE A-TOP|AT-AP101-RD RT
(couldn't find a link but this looks similar)
http://www.newegg.com/Product/Product.aspx...N82E16811105016

5) PSU TT|W0100RU 500W RT
http://www.newegg.com/Product/Product.aspx...N82E16817153052

6) DVD BURN ASUS|DRW-2014L1T LS SATA
http://usa.asus.com/products.aspx?l1=6&...amp;modelmenu=1

HD 400G|WD Caviar SE SATA WD400AAJS
http://www.wdc.com/en/products/products.as...amp;language=en


I'm trying to install XP Pro and I keep getting this message:

=========================================

Setup was unable to format the partition. The disk may be damaged.

Make sure the drive is switched on and properly connected
to your computer. If the disk is a SCSI disk, make sure your SCSI
devices are properly terminated. Consult your computer manual or
SCSI adapter documentation for more information.

You must select a different partition for Windows XP.
To continue, press ENTER.

=========================================


Steps I've teken:
RMA'd the motherboard.
RMA'd the HD.
Tested the RAM with MemTest.
Swapped the CD/DVD drive.


This is my first attempt at a custom build. I started about a year ago and have been working on this in my spare time. I've had XP installed before, but kept experiencing random reboots. I RMA'd the HD and tried to install XP. I did that two times. I've tried on three SATA drives and even an IDE drive. I've gotten the same message, "Setup was unable to format the partition. The disk may be damaged.".
Is there something I'm missing?

BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 55,247 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:29 PM

Posted 05 May 2009 - 10:42 AM

I'd be thinking something other than hard drive.

Did you try any of these drives...in a different system?

Run a manufacturer's diagnostic on any of them?

Louis

#3 bluefire

bluefire
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:10:29 PM

Posted 05 May 2009 - 11:27 AM

Yes, that's when I RMA'd the motherboard with newegg.

And I've used the current drive in another computer as storage.

I haven't run a manufacturer's diagnostic other than the error-checking tool found when right-clicking the HD.

They were all brand new, one from newegg, two from WD.

~ Michael

#4 fairjoeblue

fairjoeblue

  • Members
  • 1,594 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:10:29 PM

Posted 05 May 2009 - 11:31 AM

Sounds like you've replaced/tried everything but the XP disk.

Wash the disk with some warm water & mild dish soap
rinse well
dry [gently] from the center out [not in a circle around the disk] then try it
If you still get the error try burning a copy of the disk.
[You can burn a "backup" copy & sometimes copying the disk will fix errors]
OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#5 bluefire

bluefire
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:10:29 PM

Posted 05 May 2009 - 01:11 PM

Sounds like you've replaced/tried everything but the XP disk.

Wash the disk with some warm water & mild dish soap
rinse well
dry [gently] from the center out [not in a circle around the disk] then try it
If you still get the error try burning a copy of the disk.
[You can burn a "backup" copy & sometimes copying the disk will fix errors]



Ok, tried reburning the disk.
Same blue screen.

Thanks for the suggestion!

~ Michael

#6 fairjoeblue

fairjoeblue

  • Members
  • 1,594 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:10:29 PM

Posted 05 May 2009 - 02:17 PM

You are using a SATA HD .
Go in the BIOS & make sure the SATA is enabled & set to use SATA as IDE .
Then try it.
OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#7 bluefire

bluefire
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:10:29 PM

Posted 06 May 2009 - 02:02 PM

You are using a SATA HD .
Go in the BIOS & make sure the SATA is enabled & set to use SATA as IDE .
Then try it.


This is the "Phoenix - Award WorkstationBIOS CMOS Setup Utility"

Integrated Peripherals > South OnChip IDE Device >

IDE DMA transfer access [Enabled]
OnChip IDE Channel0 [Enabled]
Primary Master PIO [Auto]
Primary Slave PIO [Auto]
Primary Master UDMA [Disabled]
Primary Slave UDMA [Disabled]
ATI SATA Controller [Enabled]
ATI SATA Type [Native IDE] (types: Native IDE, RAID, Legacy IDE, AHCI)
IDE HDD Block Mode [Disabled]

Those are the the Fail-Safe Defaults.

I'm sure what you mean when you say "set to use SATA as IDE".

#8 hamluis

hamluis

    Moderator


  • Moderator
  • 55,247 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:29 PM

Posted 06 May 2009 - 02:45 PM

<<ATI SATA Type [Native IDE] (types: Native IDE, RAID, Legacy IDE, AHCI)>>

I'd set that to Native IDE and then try the format/install.

Louis

#9 fairjoeblue

fairjoeblue

  • Members
  • 1,594 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:10:29 PM

Posted 06 May 2009 - 03:03 PM

"<<ATI SATA Type [Native IDE] (types: Native IDE, RAID, Legacy IDE, AHCI)>>

I'd set that to Native IDE and then try the format/install."


That is exactly what I ment. :thumbsup:
OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#10 bluefire

bluefire
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:10:29 PM

Posted 07 May 2009 - 12:25 AM

Yep, gotcha! :D
The default is Native IDE, and it's been that way all along.

One of my friends noted that since the mobo says Certified for Vista, maybe it's not backwards compatible?

#11 fairjoeblue

fairjoeblue

  • Members
  • 1,594 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:10:29 PM

Posted 07 May 2009 - 08:11 AM

"Certified for Vista"

That simply means Vista will install on it with no problem.


I still think the XP disk is the culpret.

When you try to format the drive do you delete ALL existing partitions, if there are any ?

If you had a unit you could use to install XP on with a DIFFERENT HD that would determine if it's the disk.

If the disk is OK you could then try the HD & the drive in a different unit.

Of course you could try a different brand/model drive in the unit with the issue.

There is 1 thing you haven't tried , that I can see, A different SATA cable.
OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#12 bluefire

bluefire
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:10:29 PM

Posted 13 May 2009 - 06:01 PM

ok, sorry for the delay! :s

I'll try and see if about the XP disk...

and, I delete all the partitions. may I should try partitioning with something else instead of having the Windows disk do it?

I've also use multiple SATA cables, but to no avail.

and when you say, "If you had a unit you could use to install XP on with a DIFFERENT HD that would determine if it's the disk.", do you mean another computer?

#13 bluefire

bluefire
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:10:29 PM

Posted 15 May 2009 - 07:03 PM

alright, I performed a successful install on the hard drive, in another computer.

I guess I'll have to think of something else.

Thanks to fairjoeblue and hamluis for your input!
It was much appreciated.

#14 bookfly

bookfly

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:29 PM

Posted 16 May 2009 - 01:28 AM

Wash the disk with some warm water & mild dish soap
rinse well

#15 bluefire

bluefire
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:10:29 PM

Posted 19 May 2009 - 10:38 AM

Wash the disk with some warm water & mild dish soap
rinse well


Update:
Can't be the disk now because I've performed a successful install using the XP disk on the Hard Drive in another machine.
I think it's a hardware issue of some kind, but I'm not as knowledgeable to know exactly what. :s




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users