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Troj/Virtum-Gen - Please help to permanently remove


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17 replies to this topic

#1 drymobius

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Posted 05 May 2009 - 12:34 AM

Troj/Virtum-Gen - Please help to permanently remove; Virus found: Troj/Virtum-Gen (Threat marked as Always Remove)

Hi, I have a Dell Dimension DV051 running MS Windows XP Media Edition (version 2002, Service Pack 2). I use Webroot AntiVirus with AntiSpyware, and COMODO Firewall. Recently, a Webroot full scan detected the virus Troj/Virtum-Gen, and since it was previously detected, the antivirus program automatically quarantined it. Unfortunately, this malware seems to have a penchant for returning, as it shows up again in subsequent scans (but still automatically quarantined). How can I remove this unwelcomed infection permanently? Thank you for your help.

Edited by drymobius, 05 May 2009 - 12:37 AM.

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#2 quietman7

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Posted 05 May 2009 - 07:52 AM

Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#3 drymobius

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Posted 05 May 2009 - 10:18 PM

Quietman7, thanks for helping. Webroot AntiVirus with AntiSpyware is still scanning, and found 4 traces of Troj/Virtum-Gen (Threat marked as Always Remove) in Files/Folders. While Webroot was sweeping in the background, I followed your directions, and here is the MBAM log. Please advise next steps. Thank you.

Malwarebytes' Anti-Malware 1.36
Database version: 2079
Windows 5.1.2600 Service Pack 2

5/5/2009 11:11:15 PM
mbam-log-2009-05-05 (23-11-15).txt

Scan type: Quick Scan
Objects scanned: 106257
Time elapsed: 3 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
drymobius

#4 quietman7

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Posted 06 May 2009 - 08:54 AM

Webroot AntiVirus with AntiSpyware is still scanning, and found 4 traces of Troj/Virtum-Gen (Threat marked as Always Remove) in Files/Folders.

Did your anti-virus scanner provide a specific file name associated with this malware threat(s) and if so, where is it located (full file path) at on your system?

Each security vendor uses their own naming conventions to identify various types of malware so it's difficult to determine exactly what has been detected or the nature of the infection without knowing more information about the actually file(s) involved. See Understanding virus names.
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#5 drymobius

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Posted 06 May 2009 - 09:48 PM

"Did your anti-virus scanner provide a specific file name associated with this malware threat(s) and if so, where is it located (full file path) at on your system?"

No, Webroot AntiVirus and AntiSpyware did not provide a specific file name associated with the 4 traces of Troj/Virtum-Gen. The sweep completed today and this was the only virus found, albeit multiple traces. Webroot automatically quarantined the virus, but I'm afraid (as has happened in the past) that it may show up again later. Please advise next steps to remove permanently. Thank you.
drymobius

#6 quietman7

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Posted 07 May 2009 - 08:16 AM

I don't use Webroot so I don't know the criteria they use for traces. They could be referring to malware related .ini, .dat files, remnants of registry entries or even certain cookies.

Some malware infections are difficult to remove completely and may leave so many remnants behind that security tools cannot find them. After a security vendor updates their program version or definition databases, it is not uncommon for subsequent scans to find traces which had previously gone undetected by prior scans long after the initial infection was removed.

Without knowing what exactly is being detected its difficult to advise how best to remove these traces if Webroot fails to do so.

Try performing an online scan with Kaspersky WebScanner.
(Requires free Java Runtime Environment (JRE) be installed before scanning for malware as ActiveX is no longer being used.)
  • Click on the Posted Image ...button.
  • The program will launch and fill in the Information section ... on the left.
  • Read the "Requirements and Limitations" then press... the Posted Image ...button.
  • The program will begin downloading the latest program and definition files.
    It takes a while... please be patient and let it finish.
  • Once the files have been downloaded, click on the Posted Image ...button.
    In the scan settings make sure the following are selected:
    • Detect malicious programs of the following categories:
      Viruses, Worms, Trojan Horses, Rootkits
      Spyware, Adware, Dialers and other potentially dangerous programs
    • Scan compound files (doesn't apply to the File scan area):
      Archives
      Mail databases
      By default the above items should already be checked.
    • Click the Posted Image ...button, if you made any changes.
  • Now under the Scan section on the left:Select My Computer
  • The program will start and scan your system. This will run for a while, be patient... let it run.
    Once the scan is complete, it will display if your system has been infected.
  • Save the scan results as a Text file ... save it to your desktop.
  • Copy and paste the saved scan results file in your next reply.

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#7 drymobius

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Posted 08 May 2009 - 05:24 AM

Quietman7, thank you for your consistent followthrough. Attached is the report from the Kaspersky online scan. Please advise next steps. Thank you.

KASPERSKY ONLINE SCANNER 7.0 REPORT
Friday, May 8, 2009
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Friday, May 08, 2009 04:23:38
Records in database: 2142778
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Files scanned: 90719
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 01:49:01

No malware has been detected. The scan area is clean.

The selected area was scanned.
drymobius

#8 colids

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Posted 08 May 2009 - 05:47 AM

i hope i am not stepping on any toes,i am not a malware expert,and dont have expert malware experince or think i should awanser questions.
simply put i just use webroots product,and a thought occured to me that might help you trace down the malware.
i am not trying to awanser your question~follow the advise given by them dont follow mine,its just a thought that might help the expert whos helping you trace down that malware.

right click webroots icon,goto options,look at the bottom there a veiw session log,if you havent allreadly looked there should be some info there that will help the person helping you.(depending of how many saved sessions and the amount off sweeps you have done,since the last removal)

that trojan does take three sweeps back to back to totally remove with webroot.
from experince i know it takes three sweeps to remove et all.
and will be allways set at "allways remove" unless you change it (you can set it to allways ask ect),that doesnt mean there is a trojan,simply means thats it set to always remove that item.(you might know all this is so i apploigise)

edit tyops

Edited by colids, 08 May 2009 - 06:43 AM.


#9 quietman7

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Posted 08 May 2009 - 06:59 AM

Yes, an actual log of the scan/detection results would be helpful and my next step was to get drymobius to ask the Webroot folks how to retrieve one. If a session log shows that information, then that's what we need to see.
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#10 drymobius

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Posted 11 May 2009 - 10:21 PM

Quietman7 and Colids, thank you for your input. I have attached the log of the last Webroot AntiVirus with AntiSpyware scan, completed Monday morning. The sweep found the Troj/Virtum-Gen virus, 3 traces. These were automatically quarantined. I've rebooted the computer, and have begun another full sweep. So far, no infections were found in memory, registry, or cookies, and about 25% of the files/folders have been swept. Please review the log and let me know if there are any actions you'd like me to take. Again, my goal is to remove traces of Troj/Virtum-Gen permanently from my computer. Thank you.
------------
5/11/2009 5:28:41 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1007.dat". Failed file IO: 13
5/11/2009 5:28:41 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1005.dat". Failed file IO: 22
5/11/2009 5:14:28 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1007.dat". Failed file IO: 13
5/11/2009 5:06:14 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 13
5/11/2009 4:51:00 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1008.dat". Failed file IO: 13
5/11/2009 4:50:29 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1005.dat". Failed file IO: 13
5/11/2009 4:39:40 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 13
5/11/2009 4:37:57 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-500.dat". Failed file IO: 13
5/11/2009 4:34:27 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 22
5/11/2009 4:17:57 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 13
5/11/2009 4:16:56 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 22
5/11/2009 4:12:17 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1005.dat". Failed file IO: 13
5/11/2009 4:12:17 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 13
5/11/2009 4:11:20 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1008.dat". Failed file IO: 22
5/11/2009 4:10:13 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1007.dat". Failed file IO: 13
5/11/2009 4:07:12 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 22
5/11/2009 4:05:49 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1008.dat". Failed file IO: 13
5/11/2009 4:01:16 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1008.dat". Failed file IO: 13
5/11/2009 4:01:16 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 22
5/11/2009 3:57:21 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1008.dat". Failed file IO: 13
5/11/2009 3:54:34 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 22
5/11/2009 3:52:48 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1005.dat". Failed file IO: 13
5/11/2009 3:52:02 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1005.dat". Failed file IO: 13
5/11/2009 3:49:17 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 13
5/11/2009 3:48:27 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1009.dat". Failed file IO: 13
5/11/2009 3:45:59 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1007.dat". Failed file IO: 22
5/11/2009 3:33:12 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 13
5/11/2009 3:31:26 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 13
5/11/2009 3:30:01 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 13
5/11/2009 3:28:04 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 13
5/11/2009 3:24:05 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 22
5/11/2009 3:23:16 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 13
5/11/2009 3:23:03 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1008.dat". Failed file IO: 13
5/11/2009 3:22:30 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1008.dat". Failed file IO: 13
5/11/2009 3:18:24 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 22
5/11/2009 3:17:39 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1005.dat". Failed file IO: 13
5/11/2009 3:08:41 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1005.dat". Failed file IO: 13
5/11/2009 3:07:12 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 22
5/11/2009 3:06:34 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1005.dat". Failed file IO: 22
5/11/2009 3:06:34 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 22
5/11/2009 3:05:15 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 22
5/11/2009 3:03:32 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 22
5/11/2009 2:59:22 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 22
5/11/2009 1:56:24 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1007.dat". Failed file IO: 13
5/11/2009 1:34:26 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1007.dat". Failed file IO: 13
5/11/2009 1:34:26 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 13
5/11/2009 1:23:32 PM: ApplicationMinimized - EXIT
5/11/2009 1:23:32 PM: ApplicationMinimized - ENTER
5/11/2009 8:22:32 AM: Your definitions are up to date.
5/11/2009 8:22:29 AM: Quarantining All Traces: Troj/Virtum-Gen
5/11/2009 8:21:24 AM: Traces Found: 3
5/11/2009 8:21:24 AM: Full Sweep has completed. Elapsed time 08:51:55
5/11/2009 8:21:23 AM: File Sweep Complete, Elapsed Time: 08:49:03
5/11/2009 8:21:23 AM: Informational: Loaded AntiVirus Engine: 2.86.0; SDK Version: 4.41E; Virus Definitions: 05/08/2009 10:11:52 (GMT)
5/11/2009 8:19:57 AM: Warning: Corrupt Archive: C:\Documents and Settings\Sun\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\kos-main.jar-25cc4bfb-237f8803.zip
5/11/2009 8:19:17 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Sun\Local Settings\Temporary Internet Files\Content.IE5\ZY8N7TTP\desktop.ini". The system cannot find the path specified
5/11/2009 8:19:17 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Sun\Local Settings\Temporary Internet Files\Content.IE5\QJZ4A5JO\desktop.ini". The system cannot find the path specified
5/11/2009 8:19:16 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Sun\Local Settings\Temporary Internet Files\Content.IE5\UD9FZZ3P\desktop.ini". The system cannot find the path specified
5/11/2009 8:19:16 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Sun\Local Settings\Temporary Internet Files\Content.IE5\41KCR0DE\desktop.ini". The system cannot find the path specified
5/11/2009 8:19:15 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Flower\Cookies\Flower@microsoft[1].txt". The system cannot find the file specified
5/11/2009 8:19:15 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\9V09DZ20\desktop.ini". The system cannot find the path specified
5/11/2009 8:19:15 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Flower\Cookies\Flower@office.microsoft[2].txt". The system cannot find the file specified
5/11/2009 8:19:14 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Sun\Local Settings\History\History.IE5\desktop.ini". The system cannot find the file specified
5/11/2009 8:19:14 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\Temp\WGANotify.settings". The system cannot find the file specified
5/11/2009 8:19:14 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Sun\Local Settings\Temporary Internet Files\Content.IE5\desktop.ini". The system cannot find the file specified
5/11/2009 8:19:07 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\PQ333JQZ\desktop.ini". The system cannot find the path specified
5/11/2009 8:19:07 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\W5ZED0WA\desktop.ini". The system cannot find the path specified
5/11/2009 8:19:07 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\WQOHD980\desktop.ini". The system cannot find the path specified
5/11/2009 8:19:07 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\R3ZRGF68\desktop.ini". The system cannot find the path specified
5/11/2009 8:19:05 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\WQOHD980\email-to-nav[2].gif". The system cannot find the path specified
5/11/2009 8:19:05 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\PQ333JQZ\black[2].gif". The system cannot find the path specified
5/11/2009 8:19:05 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\WQOHD980\clear[2].gif". The system cannot find the path specified
5/11/2009 8:19:05 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\W5ZED0WA\clear[1].gif". The system cannot find the path specified
5/11/2009 8:19:05 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Flower\Cookies\Flower@usatoday[1].txt". The system cannot find the file specified
5/11/2009 8:19:05 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Flower\Cookies\Flower@abmr[1].txt". The system cannot find the file specified
5/11/2009 8:19:04 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Sun\Local Settings\Temporary Internet Files\Content.IE5\41KCR0DE\background_gradient[1]". The system cannot find the path specified
5/11/2009 8:19:04 AM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Flower\Local Settings\History\History.IE5\desktop.ini". The system cannot find the file specified
5/11/2009 8:11:30 AM: Warning: Failed to open file "C:\Documents and Settings\Sun\Local Settings\Temporary Internet Files\Content.IE5\ZY8N7TTP\desktop.ini". The operation completed successfully
5/11/2009 8:11:30 AM: Warning: Failed to open file "C:\Documents and Settings\Sun\Local Settings\Temporary Internet Files\Content.IE5\QJZ4A5JO\desktop.ini". The operation completed successfully
5/11/2009 8:11:30 AM: Warning: Failed to open file "C:\Documents and Settings\Sun\Local Settings\Temporary Internet Files\Content.IE5\UD9FZZ3P\desktop.ini". The operation completed successfully
5/11/2009 8:11:30 AM: Warning: Failed to open file "C:\Documents and Settings\Sun\Local Settings\Temporary Internet Files\Content.IE5\41KCR0DE\desktop.ini". The operation completed successfully
5/11/2009 8:11:30 AM: Warning: Failed to open file "C:\Documents and Settings\Flower\Cookies\Flower@microsoft[1].txt". The operation completed successfully
5/11/2009 8:11:30 AM: Warning: Failed to open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\9V09DZ20\desktop.ini". The operation completed successfully
5/11/2009 8:11:30 AM: Warning: Failed to open file "C:\Documents and Settings\Flower\Cookies\Flower@office.microsoft[2].txt". The operation completed successfully
5/11/2009 8:11:30 AM: Warning: Failed to open file "C:\Documents and Settings\Sun\Local Settings\History\History.IE5\desktop.ini". The operation completed successfully
5/11/2009 8:11:29 AM: Warning: Failed to open file "C:\WINDOWS\Temp\WGANotify.settings". The operation completed successfully
5/11/2009 8:11:29 AM: Warning: Failed to open file "C:\Documents and Settings\Sun\Local Settings\Temporary Internet Files\Content.IE5\desktop.ini". The operation completed successfully
5/11/2009 8:11:28 AM: Warning: Failed to open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\PQ333JQZ\desktop.ini". The operation completed successfully
5/11/2009 8:11:28 AM: Warning: Failed to open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\W5ZED0WA\desktop.ini". The operation completed successfully
5/11/2009 8:11:28 AM: Warning: Failed to open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\WQOHD980\desktop.ini". The operation completed successfully
5/11/2009 8:11:28 AM: Warning: Failed to open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\R3ZRGF68\desktop.ini". The operation completed successfully
5/11/2009 8:11:28 AM: Warning: Failed to open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\WQOHD980\email-to-nav[2].gif". The operation completed successfully
5/11/2009 8:11:28 AM: Warning: Failed to open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\PQ333JQZ\black[2].gif". The operation completed successfully
5/11/2009 8:11:28 AM: Warning: Failed to open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\WQOHD980\clear[2].gif". The operation completed successfully
5/11/2009 8:11:28 AM: Warning: Failed to open file "C:\Documents and Settings\Flower\Local Settings\Temporary Internet Files\Content.IE5\W5ZED0WA\clear[1].gif". The operation completed successfully
5/11/2009 8:11:28 AM: Warning: Failed to open file "C:\Documents and Settings\Flower\Cookies\Flower@usatoday[1].txt". The operation completed successfully
5/11/2009 8:11:28 AM: Warning: Failed to open file "C:\Documents and Settings\Flower\Cookies\Flower@abmr[1].txt". The operation completed successfully
5/11/2009 8:11:28 AM: Warning: Failed to open file "C:\Documents and Settings\Sun\Local Settings\Temporary Internet Files\Content.IE5\41KCR0DE\background_gradient[1]". The operation completed successfully
5/11/2009 8:11:28 AM: Warning: Failed to open file "C:\Documents and Settings\Flower\Local Settings\History\History.IE5\desktop.ini". The operation completed successfully
5/11/2009 8:05:23 AM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Sun\Desktop\Folder\zaSuiteSetup_80_020_000_en.exe]
5/11/2009 6:09:56 AM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 13
5/11/2009 5:41:19 AM: Warning: AntiVirus engine for IFO returned [File Encrypted] on [C:\Documents and Settings\All Users\Application Data\AOL Downloads\ssc_suite_installer_1.10.7.1\comps\pwinst.exe]
5/10/2009 10:52:20 PM: License Check Status (0): Success
Trace marked as Always Remove
5/10/2009 10:17:07 PM: C:\WINDOWS\system32\wegehove.dll.tmp (ID = 0)
Trace marked as Always Remove
5/10/2009 10:05:09 PM: C:\WINDOWS\system32\kalepopo.dll.tmp (ID = 0)
Trace marked as Always Remove
5/10/2009 9:01:01 PM: C:\WINDOWS\system32\wadudure.dll.tmp (ID = 0)
5/10/2009 9:01:01 PM: Threat marked as Always Remove
5/10/2009 9:01:01 PM: Found Troj/Virtum-Gen: Troj/Virtum-Gen
5/10/2009 8:21:02 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 13
5/10/2009 8:14:42 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 22
5/10/2009 8:02:53 PM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Sun\Desktop\jre-6u13-windows-i586-p.exe.part]
5/10/2009 8:02:51 PM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Sun\Local Settings\Temp\Rmn9fJgE.exe.part]
5/10/2009 8:01:28 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 13
5/10/2009 4:08:15 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 13
5/10/2009 4:00:43 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 13
5/10/2009 3:58:04 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1007.dat". Failed file IO: 13
5/10/2009 3:54:54 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 22
5/10/2009 3:49:01 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 13
5/10/2009 3:35:41 PM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Flower\Local Settings\Temp\pptBC.tmp]
5/10/2009 3:25:40 PM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Flower\Local Settings\Temp\pptBC.tmp]
5/10/2009 3:15:39 PM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Flower\Local Settings\Temp\pptBC.tmp]
5/10/2009 3:08:31 PM: Warning: Failed to process link. Cannot open file "C:\Documents and Settings\Flower\Local Settings\Application Data\Mozilla\Firefox\Profiles\pj2ld58e.default\Cache\D0E98EF0d01". The system cannot find the file specified
5/10/2009 3:05:49 PM: Warning: Failed to open file "C:\Documents and Settings\Flower\Local Settings\Application Data\Mozilla\Firefox\Profiles\pj2ld58e.default\Cache\D0E98EF0d01". The operation completed successfully
5/10/2009 3:05:37 PM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Flower\Local Settings\Temp\pptBC.tmp]
5/10/2009 3:03:56 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 13
5/10/2009 3:03:56 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 13
5/10/2009 3:03:53 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 13
5/10/2009 2:55:36 PM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Flower\Local Settings\Temp\pptBC.tmp]
5/10/2009 2:45:35 PM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Flower\Local Settings\Temp\pptBC.tmp]
5/10/2009 2:35:33 PM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Flower\Local Settings\Temp\pptBC.tmp]
5/10/2009 2:25:32 PM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Flower\Local Settings\Temp\pptBC.tmp]
5/10/2009 2:15:31 PM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Flower\Local Settings\Temp\pptBC.tmp]
5/10/2009 2:05:30 PM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Flower\Local Settings\Temp\pptBC.tmp]
5/10/2009 1:55:25 PM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Flower\Local Settings\Temp\pptBC.tmp]
5/10/2009 1:10:25 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1007.dat". Failed file IO: 22
5/10/2009 12:46:12 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1005.dat". Failed file IO: 13
5/10/2009 12:28:17 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 13
5/10/2009 11:09:04 AM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 22
5/10/2009 11:06:22 AM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 22
5/10/2009 9:39:41 AM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 13
5/10/2009 12:31:56 AM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 22
5/10/2009 12:21:00 AM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 22
5/10/2009 12:13:40 AM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 13
5/9/2009 10:51:39 PM: License Check Status (0): Success
5/9/2009 5:33:24 PM: Warning: Unable to secure run key from ambiguous path exploit for HKU\S-1-5-21-3519493368-439879938-4271104807-1007\Software\Microsoft\Windows\CurrentVersion\Run\Yahoo! Pager. Parse Failure
5/9/2009 5:32:45 PM: ApplicationMinimized - EXIT
5/9/2009 5:32:45 PM: ApplicationMinimized - ENTER
5/9/2009 3:43:08 AM: Warning: AntiVirus engine for IFO returned [File Encrypted] on [C:\Documents and Settings\All Users\Application Data\McAfee.com\Agent\News\valert.ui]
5/8/2009 11:35:25 PM: ApplicationMinimized - EXIT
5/8/2009 11:35:25 PM: ApplicationMinimized - ENTER
5/8/2009 11:32:19 PM: Starting File Sweep
5/8/2009 11:32:19 PM: Cookie Sweep Complete, Elapsed Time: 00:00:00
5/8/2009 11:32:19 PM: Starting Cookie Sweep
5/8/2009 11:32:16 PM: Registry Sweep Complete, Elapsed Time:00:00:26
5/8/2009 11:31:50 PM: Starting Registry Sweep
5/8/2009 11:31:50 PM: Memory Sweep Complete, Elapsed Time: 00:02:16
5/8/2009 11:29:33 PM: Starting Memory Sweep
5/8/2009 11:29:28 PM: Start Full Sweep
5/8/2009 11:29:28 PM: Sweep initiated using definitions version 1444
5/8/2009 10:59:43 PM: ApplicationMinimized - EXIT
5/8/2009 10:59:43 PM: ApplicationMinimized - ENTER
5/8/2009 10:51:09 PM: Your virus definitions have been updated.
5/8/2009 10:51:09 PM: Informational: Loaded AntiVirus Engine: 2.86.0; SDK Version: 4.41E; Virus Definitions: 05/08/2009 10:11:52 (GMT)
5/8/2009 10:51:08 PM: Your security definitions have been updated.
5/8/2009 10:50:51 PM: License Check Status (0): Success
5/8/2009 10:50:48 PM: Automated check for program update in progress.
5/8/2009 10:50:10 PM: Startup Shield: Entry Allowed: dlbcserv.lnk
5/8/2009 10:49:54 PM: No do not review and send the error report: C:\DOCUME~1\ALLUSE~1\APPLIC~1\Webroot\BugReports\SpySweeperUI.exe.39941.txt
5/8/2009 10:49:52 PM: Informational: ShieldEmail: Start monitoring port 25 for mail activities
5/8/2009 10:49:52 PM: Informational: ShieldEmail: Start monitoring port 110 for mail activities
5/8/2009 10:49:50 PM: Warning: Unable to secure run key from ambiguous path exploit for HKU\S-1-5-21-3519493368-439879938-4271104807-1007\Software\Microsoft\Windows\CurrentVersion\Run\Yahoo! Pager. Parse Failure
5/8/2009 10:49:35 PM: Informational: Loaded AntiVirus Engine: 2.86.0; SDK Version: 4.41E; Virus Definitions: 05/08/2009 10:11:52 (GMT)
5/8/2009 10:48:38 PM: Webroot Software 6.1.0.107 started
5/8/2009 10:48:38 PM: | Start of Session, Friday, May 08, 2009 |
***************
drymobius

#11 quietman7

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Posted 12 May 2009 - 08:49 AM

Were you able to complete the scan? Did Webroot find anything else?
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#12 drymobius

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Posted 12 May 2009 - 11:05 AM

Quietman7, after the last Webroot scan, for which I posted the log, I restarted the computer and began another scan. This scan has not completed yet; it will probably take from 45-50 hours to complete. I just let it run in the background. I did notice the 3 traces residing on Windows/system32. I'll wait until this scan completes, then post another log and update you on reply. Thanks for following through.
drymobius

#13 drymobius

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Posted 14 May 2009 - 05:24 AM

Quietman7 and colids, the Webroot sweep completed and I am happy to report that there were no traces of virus, trojan, or other malware found. Thank you for your help and suggestions.
drymobius

#14 drymobius

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Posted 14 May 2009 - 05:28 AM

This is the log of the last sweep:
----------------
5/14/2009 6:20:38 AM: ApplicationMinimized - EXIT
5/14/2009 6:20:38 AM: ApplicationMinimized - ENTER
5/14/2009 5:51:41 AM: Your definitions are up to date.
5/14/2009 5:51:39 AM: License Check Status (0): Success
5/14/2009 5:51:35 AM: Automated check for program update in progress.
5/14/2009 4:50:59 AM: Your definitions are up to date.
5/14/2009 4:50:57 AM: License Check Status (0): Success
5/14/2009 4:50:53 AM: Automated check for program update in progress.
5/14/2009 3:50:20 AM: Your virus definitions have been updated.
5/14/2009 3:50:20 AM: Informational: Loaded AntiVirus Engine: 2.86.0; SDK Version: 4.41E; Virus Definitions: 05/11/2009 03:53:56 (GMT)
5/14/2009 3:50:20 AM: Your definitions are up to date.
5/14/2009 3:50:16 AM: License Check Status (0): Success
5/14/2009 3:50:11 AM: Automated check for program update in progress.
5/14/2009 3:49:06 AM: None
5/14/2009 3:49:06 AM: Traces Found: 0
5/14/2009 3:49:06 AM: Full Sweep has completed. Elapsed time 08:14:41
5/14/2009 3:49:05 AM: File Sweep Complete, Elapsed Time: 08:11:39
5/14/2009 3:49:04 AM: Informational: Loaded AntiVirus Engine: 2.86.0; SDK Version: 4.41E; Virus Definitions: 05/11/2009 03:53:56 (GMT)
5/14/2009 3:46:55 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\c4ef6b3b8c831d4c05216d73b034eec4\susdl.rq0". The system cannot find the path specified
5/14/2009 3:46:54 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\55ae228715888b68a08f491655790fa6\_usedelta_.state". The system cannot find the path specified
5/14/2009 3:46:54 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\55ae228715888b68a08f491655790fa6\_unpacked_.state". The system cannot find the path specified
5/14/2009 3:46:54 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\55ae228715888b68a08f491655790fa6\_downloadprogress_.state". The system cannot find the path specified
5/14/2009 3:46:54 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\55ae228715888b68a08f491655790fa6\update\updatebr.inf". The system cannot find the path specified
5/14/2009 3:46:54 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\55ae228715888b68a08f491655790fa6\update\update.ver". The system cannot find the path specified
5/14/2009 3:46:54 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\022593ca08eb4cd8e9681a7116f902d9\_usedelta_.state". The system cannot find the path specified
5/14/2009 3:46:54 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\022593ca08eb4cd8e9681a7116f902d9\_unpacked_.state". The system cannot find the path specified
5/14/2009 3:46:54 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\022593ca08eb4cd8e9681a7116f902d9\_downloadprogress_.state". The system cannot find the path specified
5/14/2009 3:46:54 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\022593ca08eb4cd8e9681a7116f902d9\update\updatebr.inf". The system cannot find the path specified
5/14/2009 3:46:51 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\f6ae6c01481096f08117233982ca37f9\susdl.rq0". The system cannot find the path specified
5/14/2009 3:46:47 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\55ae228715888b68a08f491655790fa6\susdl.rq0". The system cannot find the path specified
5/14/2009 3:46:47 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\f6ae6c01481096f08117233982ca37f9\_usedelta_.state". The system cannot find the path specified
5/14/2009 3:46:45 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\f6ae6c01481096f08117233982ca37f9\_unpacked_.state". The system cannot find the path specified
5/14/2009 3:46:45 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\f6ae6c01481096f08117233982ca37f9\_downloadprogress_.state". The system cannot find the path specified
5/14/2009 3:46:45 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\f6ae6c01481096f08117233982ca37f9\WindowsXP-KB960803-x86-ENU.psm". The system cannot find the path specified
5/14/2009 3:46:33 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\f6ae6c01481096f08117233982ca37f9\update\updatebr.inf". The system cannot find the path specified
5/14/2009 3:46:28 AM: Warning: Failed to process link. Cannot open file "C:\WINDOWS\SoftwareDistribution\Download\f6ae6c01481096f08117233982ca37f9\update\update.ver". The system cannot find the path specified
5/14/2009 3:39:04 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\c4ef6b3b8c831d4c05216d73b034eec4\susdl.rq0". The operation completed successfully
5/14/2009 3:39:04 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\55ae228715888b68a08f491655790fa6\_usedelta_.state". The operation completed successfully
5/14/2009 3:39:04 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\55ae228715888b68a08f491655790fa6\_unpacked_.state". The operation completed successfully
5/14/2009 3:39:04 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\55ae228715888b68a08f491655790fa6\_downloadprogress_.state". The operation completed successfully
5/14/2009 3:39:04 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\55ae228715888b68a08f491655790fa6\update\updatebr.inf". The operation completed successfully
5/14/2009 3:39:04 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\55ae228715888b68a08f491655790fa6\update\update.ver". The operation completed successfully
5/14/2009 3:39:04 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\022593ca08eb4cd8e9681a7116f902d9\_usedelta_.state". The operation completed successfully
5/14/2009 3:39:04 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\022593ca08eb4cd8e9681a7116f902d9\_unpacked_.state". The operation completed successfully
5/14/2009 3:39:04 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\022593ca08eb4cd8e9681a7116f902d9\_downloadprogress_.state". The operation completed successfully
5/14/2009 3:39:04 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\022593ca08eb4cd8e9681a7116f902d9\update\updatebr.inf". The operation completed successfully
5/14/2009 3:39:04 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\f6ae6c01481096f08117233982ca37f9\susdl.rq0". The operation completed successfully
5/14/2009 3:39:03 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\55ae228715888b68a08f491655790fa6\susdl.rq0". The operation completed successfully
5/14/2009 3:39:03 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\f6ae6c01481096f08117233982ca37f9\_usedelta_.state". The operation completed successfully
5/14/2009 3:39:03 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\f6ae6c01481096f08117233982ca37f9\_unpacked_.state". The operation completed successfully
5/14/2009 3:39:03 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\f6ae6c01481096f08117233982ca37f9\_downloadprogress_.state". The operation completed successfully
5/14/2009 3:39:03 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\f6ae6c01481096f08117233982ca37f9\WindowsXP-KB960803-x86-ENU.psm". The operation completed successfully
5/14/2009 3:39:01 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\f6ae6c01481096f08117233982ca37f9\update\updatebr.inf". The operation completed successfully
5/14/2009 3:39:01 AM: Warning: Failed to open file "C:\WINDOWS\SoftwareDistribution\Download\f6ae6c01481096f08117233982ca37f9\update\update.ver". The operation completed successfully
5/14/2009 3:33:06 AM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Sun\Desktop\Folder\zaSuiteSetup_80_020_000_en.exe]
5/14/2009 1:13:38 AM: Warning: AntiVirus engine for IFO returned [File Encrypted] on [C:\Documents and Settings\All Users\Application Data\AOL Downloads\ssc_suite_installer_1.10.7.1\comps\pwinst.exe]
5/14/2009 12:11:38 AM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 13
5/13/2009 10:38:30 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 13
5/13/2009 9:52:55 PM: ApplicationMinimized - EXIT
5/13/2009 9:52:55 PM: ApplicationMinimized - ENTER
5/13/2009 7:35:03 PM: License Check Status (0): Success
5/13/2009 5:06:08 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1005.dat". Failed file IO: 22
5/13/2009 4:49:06 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 13
5/13/2009 4:21:53 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1005.dat". Failed file IO: 13
5/13/2009 4:21:38 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 22
5/13/2009 4:17:58 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 22
5/13/2009 4:07:40 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1007.dat". Failed file IO: 13
5/13/2009 4:07:30 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1008.dat". Failed file IO: 13
5/13/2009 3:44:25 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 13
5/13/2009 3:44:25 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 22
5/13/2009 3:29:57 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1005.dat". Failed file IO: 22
5/13/2009 3:29:16 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1007.dat". Failed file IO: 22
5/13/2009 3:28:58 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 13
5/13/2009 3:25:03 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1005.dat". Failed file IO: 13
5/13/2009 3:05:48 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1007.dat". Failed file IO: 22
5/13/2009 3:04:42 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1005.dat". Failed file IO: 13
5/13/2009 3:04:42 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 13
5/13/2009 3:01:12 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1007.dat". Failed file IO: 13
5/13/2009 1:42:53 AM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Flower\Local Settings\Application Data\Mozilla\Firefox\Profiles\pj2ld58e.default\Cache\47539D82d01]
5/12/2009 11:07:35 PM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Flower\Local Settings\Application Data\Mozilla\Firefox\Profiles\pj2ld58e.default\Cache\28CA649Ed01]
5/12/2009 10:30:11 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-500.dat". Failed file IO: 13
5/12/2009 10:23:33 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 13
5/12/2009 10:04:08 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-18.dat". Failed file IO: 13
5/12/2009 9:48:31 PM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Flower\Local Settings\Application Data\Mozilla\Firefox\Profiles\pj2ld58e.default\Cache\21146925d01]
5/12/2009 9:42:36 PM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Flower\Local Settings\Temp\ppt81.tmp]
5/12/2009 9:30:05 PM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [C:\Documents and Settings\Flower\Local Settings\Temp\ppt81.tmp]
5/12/2009 8:28:13 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-20.dat". Failed file IO: 22
5/12/2009 8:13:33 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 13
5/12/2009 7:33:11 PM: License Check Status (0): Success
5/12/2009 7:16:27 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-19.dat". Failed file IO: 13
5/12/2009 7:15:34 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-500.dat". Failed file IO: 13
5/12/2009 7:15:34 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1009.dat". Failed file IO: 22
5/12/2009 6:22:49 PM: Tracking Cookies Shield: Removed tacoda cookie
5/12/2009 6:22:22 PM: IE Security Shield: found: C:\Program Files\America Online 9.0\waol.exe -- IE Security modification allowed at user request
5/12/2009 12:25:50 AM: Warning: AntiVirus engine for IFO returned [File Encrypted] on [C:\Documents and Settings\All Users\Application Data\McAfee.com\Agent\News\valert.ui]
5/11/2009 10:01:11 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1007.dat". Failed file IO: 13
5/11/2009 10:00:04 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1005.dat". Failed file IO: 13
5/11/2009 9:52:04 PM: Warning: Failed to save all user cache. Error: Cannot create file "C:\WINDOWS\TEMP\wrstemp\\S-1-5-21-3519493368-439879938-4271104807-1007.dat". Failed file IO: 13
5/11/2009 9:34:08 PM: Firefox Tracking Cookies Shield: Removed yieldmanager cookie
5/11/2009 9:34:05 PM: Firefox Tracking Cookies Shield: Removed yieldmanager cookie
5/11/2009 9:34:05 PM: Firefox Tracking Cookies Shield: Removed yieldmanager cookie
5/11/2009 9:34:05 PM: Firefox Tracking Cookies Shield: Removed yieldmanager cookie
5/11/2009 9:34:05 PM: Firefox Tracking Cookies Shield: Removed doubleclick cookie
5/11/2009 9:34:05 PM: Firefox Tracking Cookies Shield: Removed doubleclick cookie
5/11/2009 9:33:54 PM: Warning: Unable to secure run key from ambiguous path exploit for HKU\S-1-5-21-3519493368-439879938-4271104807-1007\Software\Microsoft\Windows\CurrentVersion\Run\Yahoo! Pager. Parse Failure
5/11/2009 9:32:25 PM: ApplicationMinimized - EXIT
5/11/2009 9:32:25 PM: ApplicationMinimized - ENTER
5/11/2009 7:37:25 PM: Starting File Sweep
5/11/2009 7:37:24 PM: Cookie Sweep Complete, Elapsed Time: 00:00:00
5/11/2009 7:37:24 PM: Starting Cookie Sweep
5/11/2009 7:37:23 PM: Registry Sweep Complete, Elapsed Time:00:00:27
5/11/2009 7:36:56 PM: Starting Registry Sweep
5/11/2009 7:36:56 PM: Memory Sweep Complete, Elapsed Time: 00:02:25
5/11/2009 7:34:30 PM: Starting Memory Sweep
5/11/2009 7:34:24 PM: Start Full Sweep
5/11/2009 7:34:24 PM: Sweep initiated using definitions version 1445
5/11/2009 7:32:39 PM: Your virus definitions have been updated.
5/11/2009 7:32:39 PM: Informational: Loaded AntiVirus Engine: 2.86.0; SDK Version: 4.41E; Virus Definitions: 05/11/2009 03:53:56 (GMT)
5/11/2009 7:32:39 PM: Your security definitions have been updated.
5/11/2009 7:32:18 PM: License Check Status (0): Success
5/11/2009 7:32:13 PM: Automated check for program update in progress.
5/11/2009 7:31:39 PM: Informational: ShieldEmail: Start monitoring port 25 for mail activities
5/11/2009 7:31:39 PM: Informational: ShieldEmail: Start monitoring port 110 for mail activities
5/11/2009 7:31:38 PM: Warning: Unable to secure run key from ambiguous path exploit for HKU\S-1-5-21-3519493368-439879938-4271104807-1007\Software\Microsoft\Windows\CurrentVersion\Run\Yahoo! Pager. Parse Failure
5/11/2009 7:31:29 PM: Informational: Loaded AntiVirus Engine: 2.86.0; SDK Version: 4.41E; Virus Definitions: 05/11/2009 03:53:56 (GMT)
5/11/2009 7:31:08 PM: Webroot Software 6.1.0.107 started
5/11/2009 7:31:08 PM: | Start of Session, Monday, May 11, 2009 |
***************
drymobius

#15 quietman7

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Posted 14 May 2009 - 06:35 AM

You're welcome.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Keep Windows and Internet Explorer current with all critical updates from Microsoft which will patch many of the security holes through which attackers can gain access to your computer. If you're not sure how to do this, see Microsoft Update helps keep your computer current.

Avoid gaming sites, porn sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Malicious worms, backdoor Trojans IRCBots, and rootkits spread across P2P file sharing networks, gaming, porn and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans, and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.Keeping Autorun enabled on USB (pen, thumb, jump) and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:Many security experts recommend disabling this feature as a method of prevention. Microsoft recommends doing the same.

...Disabling Autorun functionality can help protect customers from attack vectors that involve the execution of arbitrary code by Autorun when inserting a CD-ROM device, USB device, network shares, or other media containing a file system with an Autorun.inf file...

Microsoft Security Advisory (967940): Update for Windows Autorun
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