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Cant get rid of downadup/conficker virus!!!! (pulls hair)


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9 replies to this topic

#1 Nirnglaud

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Posted 04 May 2009 - 07:36 PM

Hello all!

I cannot get rid of a nasty virus I have!
I cant update windows or any anti-virus apps. And my start menu bar is inactive. There are many more symptoms; when I click on links while browsing the internet, I am redirected to bogus websites. And when I try to go to the windows updates website it redirects me to google.com

From what I hear this seems to be the downadup/conficker virus

I have already installed the windows XP KB958644 update to fix it, and I ran the bit defender removal tool and it says my system is clean but the symptoms remain. i have also tried Malwarebytes Anti-Malware too. Please HELP!

If I need to post some report logs please just tell me how to do so. Thanks!!!

Edited by Nirnglaud, 04 May 2009 - 07:37 PM.


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#2 garmanma

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Posted 04 May 2009 - 08:06 PM

Do you have access to another computer and a thumb drive or CD burner?
You can download the tools I recommend to that

You can also try Safe mode w/networking

---------------------------------------------


Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
Mark
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#3 Nirnglaud

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Posted 05 May 2009 - 12:13 PM

Hey thanks for replying! I did what you asked. MBAM would not update so I updated it through the link in the instructions. I think I have a more recent strand because I have tried EVERYTHING at this point. Here is my log file from the scan performed by MBAM.

Malwarebytes' Anti-Malware 1.36
Database version: 2060
Windows 5.1.2600 Service Pack 2

5/5/2009 9:55:50 AM
mbam-log-2009-05-05 (09-55-50).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 130166
Time elapsed: 35 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.19 85.255.112.11 1.2.3.4 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{d0e669bb-d938-42fe-835a-f7ebc3596298}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.19 85.255.112.11 1.2.3.4 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.19 85.255.112.11 1.2.3.4 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{d0e669bb-d938-42fe-835a-f7ebc3596298}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.19 85.255.112.11 1.2.3.4 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.19 85.255.112.11 1.2.3.4 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{d0e669bb-d938-42fe-835a-f7ebc3596298}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.19 85.255.112.11 1.2.3.4 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 garmanma

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Posted 05 May 2009 - 05:31 PM

Update mbam and run a FULL scan
Please post the results

Then run


ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 Nirnglaud

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Posted 06 May 2009 - 04:56 AM

Hey hey thanks again for replying. I have since tried installing 2 different fresh versions of xp and have completely formatted both drives but some how, as soon as I install my ethernet driver, its still there! I dont have a legit copy so i think its embeded in the cd, however the one I am on now worked for my cousins comp just fine last week. ? ? ?

I once again updated MBAM and ran it, as well as what you asked me to do with ATF cleaner and SuperAntispyware.
I will post first my MBAM log and the SuperAntispyware log after.


MBAM LOG


Malwarebytes' Anti-Malware 1.36
Database version: 2060
Windows 5.1.2600 Service Pack 2

5/6/2009 2:45:05 AM
mbam-log-2009-05-06 (02-45-05).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 79794
Time elapsed: 4 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.19 85.255.112.11 1.2.3.4 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{0371a7ad-1efc-4063-b9e8-a1c5d4ff45dc}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.19 85.255.112.11 1.2.3.4 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.19 85.255.112.11 1.2.3.4 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{0371a7ad-1efc-4063-b9e8-a1c5d4ff45dc}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.19 85.255.112.11 1.2.3.4 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.19 85.255.112.11 1.2.3.4 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{0371a7ad-1efc-4063-b9e8-a1c5d4ff45dc}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.114.19 85.255.112.11 1.2.3.4 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



SuperAntispyware Log


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/06/2009 at 02:34 AM

Application Version : 4.26.1002

Core Rules Database Version : 3877
Trace Rules Database Version: 1825

Scan type : Complete Scan
Total Scan Time : 00:03:25

Memory items scanned : 328
Memory threats detected : 0
Registry items scanned : 2830
Registry threats detected : 0
File items scanned : 12341
File threats detected : 0

#6 garmanma

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Posted 06 May 2009 - 05:23 PM

I install my ethernet driver, its still there! I dont have a legit copy so i think its embeded in the cd,


A legit copy of what? The LAN driver or Windows?
How are you formatting and what are you installing?
If you reformatted, there should be no way to get those same results on your last scan
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#7 Nirnglaud

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Posted 07 May 2009 - 02:53 AM

No, a legit copy of windows. I reformatted just by reinstalling windows and starting from scratch. I installed windows xp Home edition.

I found out some interesting things tho. I did some research on the results of my scans. The "Trojan.DNSChanger" is what I think I have. And I found a really helpful but scary article.

Here is an excerpt from the article,

"The trojan sets up ndisprot.sys (NDIS protocol driver) as a registered service, which in turn creates a working DHCP server on the compromised computer. The rogue DHCP server then tries to intercept DHCPDISCOVER packets from the remaining computers on the network, ultimately supplying the querying computer with DHCP responses containing IP addresses of the attackerís DNS servers."

Read more details here if you want.
http://blogs.techrepublic.com.com/networking/?p=774

Also this might help too.

I have a small 1 port SpeedStream DSL modem that hooks up to a Linksys WRT54GS router for my home network.

When I disconnect and bypass the Linksys router, and connect straight to the DSL Speed Stream modem, everything works just fine, no problems. I can update everything!

However, when I connect the DSL modem to the Linksys router, and plug back in to the the Linksys, all my problems come back.

any ideas? Again Thank you so much for helping me out. I really appreciate your time and effort.

#8 garmanma

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Posted 07 May 2009 - 06:08 PM

Disconnect from the internet. Do a hard reset on the router and give it a strong password
That should help
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#9 Nirnglaud

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Posted 08 May 2009 - 12:03 PM

ALRIGHT! Not only did I do what you just asked me too, but I also upgraded my routers firmware and I released the DHCP IP settings and renewed them and that fixed everything!

I just wonder now if the virus is still in my computer, but its effectiveness has been taken away. Kinda like he is in a prison inside my computer but the bastard is still alive!

I would feel much better if 1, I could confirm his dead body and 2, if I could confirm his stinky dead body is removed from my computer for good!

But I am content with this for now! Thanks for all your hard work! I would totally take you out for a beer any day!

Thanks bro

#10 garmanma

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Posted 08 May 2009 - 07:35 PM

I would feel much better if 1, I could confirm his dead body and 2, if I could confirm his stinky dead body is removed from my computer for good!


Do another mbam scan
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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