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Cannot install Mcafee, says avg must be uninstalled


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#1 navysnail

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Posted 04 May 2009 - 05:02 PM

I am trying to install mcafee, when the installer finishes downloading it says it cannot install and to remove avg anti-virus 7.1. i have removed it completely as far as i can see. any help would be greatly appreciated.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 M...

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Posted 04 May 2009 - 05:31 PM

Hello navysnail,

Maybe this will help:

"AVG Remover":

http://www.avg.com/download-tools

#3 navysnail

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Posted 04 May 2009 - 05:46 PM

I found after a little more research, that the uninstallers still do not remove the registry entries.

If anyone else has this same problem, here is were i found the entries that need to be removed: http://www.nirmaltv.com/2008/11/30/how-to-...tall-kaspersky/

Problem solved!

Edited by navysnail, 04 May 2009 - 05:46 PM.


#4 boopme

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Posted 04 May 2009 - 10:50 PM

Thank you for your link navysnail.. Just a piece of important advice as you are Editing the Registry.. with that process.

A suggestion has been made that involves modifying the registry. Modifying the registry can be dangerous (and can render your system unbootable) so it's advisable that you make a backup of the registry before proceeding.
Modification of the registry can be EXTREMELY dangerous if you do not know exactly what you are doing so follow the steps that are listed below EXACTLY. if you cannot perform some of these steps or if you have ANY questions please ask BEFORE proceeding.

Backing Up Your Registry
  • Go Here and download ERUNT
    (ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)
  • Install ERUNT by following the prompts
    (use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)
  • Start ERUNT
    (either by double clicking on the desktop icon or choosing to start the program at the end of the setup)
  • Choose a location for the backup
    (the default location is C:\WINDOWS\ERDNT which is acceptable).
  • Make sure that at least the first two check boxes are ticked
  • Press OK
  • Press YES to create the folder.
Registry Modifications

For more information about modifying the registry, see this Microsoft article: http://support.microsoft.com/default.aspx/kb/256986
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