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Virus Please Help


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3 replies to this topic

#1 rutz5

rutz5

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Posted 04 May 2009 - 01:06 PM

Hello

I am having quite the time with my computer it was freezing if connected to the internet Malaware Anti-Malware would not run (still cannot update), Anti Virus cannot update

Please help me

Thanks

DDS (Ver_09-03-16.01) - NTFSx86
Run by Administrator at 8:38:36.79 on Mon 05/04/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.5.0_12
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.3326.2894 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\MAFWTray.exe
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files\Cyberlink\Shared Files\brs.exe
C:\Program Files\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe
F:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
F:\Program Files\Roxio Creator 2009 Ultimate\5.0\CPMonitor.exe
C:\WINDOWS\SYSTEM32\astsrv.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
F:\Program Files\CA\eTrust Antivirus\InoRpc.exe
F:\Program Files\CA\eTrust Antivirus\InoRT.exe
F:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\M-Audio\M-Audio Series II MIDI\MA_CMIDI_Inst.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\NMSAccessU.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\CA\SHARED~1\SCANEN~1\InoDist.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\WinRAR\WinRAR.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Administrator\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uWindow Title = IE7
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie_rsearch.html
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mDefault_Page_URL = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mSearchAssistant = hxxp://www.google.com/ie_rsearch.html
mWinlogon: SfcDisable=-99 (0xffffff9d)
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {724D43A0-0D85-11D4-9908-00400523E39A} - No File
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [Power2GoExpress] NA
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [AnyDVD] c:\program files\slysoft\anydvd\AnyDVDtray.exe
uRun: [uTorrent] "c:\program files\utorrent\uTorrent.exe"
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [SkyTel] SkyTel.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [MAFWTaskbarApp] c:\windows\system32\MAFWTray.exe
mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimage\TrueImageMonitor.exe
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [CorelDRAW Graphics Suite 11b] c:\program files\corel\corel graphics 12\languages\en\programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=121808 serial=DR12WEX-1504397-KTY lang=EN
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [P2Go_Menu] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [UpdatePDRShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"
mRun: [RemoteControl8] "c:\program files\cyberlink\powerdvd8\PDVD8Serv.exe"
mRun: [PDVD8LanguageShortcut] "c:\program files\cyberlink\powerdvd8\language\Language.exe"
mRun: [CLMLServer] "c:\program files\cyberlink\power2go\CLMLSvc.exe"
mRun: [BDRegion] c:\program files\cyberlink\shared files\brs.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\adobe photoshop lightroom 1.4\apdproxy.exe"
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [Realtime Monitor] f:\progra~1\ca\etrust~1\realmon.exe -s
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\11.0\sharedcom\RoxWatchTray11.exe"
mRun: [CPMonitor] "f:\program files\roxio creator 2009 ultimate\5.0\CPMonitor.exe"
mRun: [UpdatePPShortCut] "c:\program files\cyberlink\powerproducer\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerproducer" updatewithcreateonce "software\cyberlink\powerproducer\5.0"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
uPolicies-explorer: NoResolveTrack = 1 (0x1)
uPolicies-explorer: NoSMMyPictures = 1 (0x1)
uPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
uPolicies-explorer: MemCheckBoxInRunDlg = 1 (0x1)
uPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: MemCheckBoxInRunDlg = 1 (0x1)
mPolicies-explorer: StartMenuFavorites = 0 (0x0)
mPolicies-explorer: Start_ShowHelp = 0 (0x0)
mPolicies-explorer: Start_ShowMyComputer = 1 (0x1)
mPolicies-explorer: Start_ShowMyDocs = 1 (0x1)
mPolicies-explorer: Start_ShowMyMusic = 0 (0x0)
mPolicies-explorer: Start_ShowMyPics = 1 (0x1)
mPolicies-explorer: Start_ShowRun = 1 (0x1)
mPolicies-explorer: Start_ShowSearch = 0 (0x0)
dPolicies-explorer: NoSMHelp = 1 (0x1)
dPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
dPolicies-explorer: NoResolveTrack = 1 (0x1)
dPolicies-explorer: NoSMMyPictures = 1 (0x1)
dPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
dPolicies-explorer: MemCheckBoxInRunDlg = 1 (0x1)
dPolicies-explorer: NoActiveDesktop = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office11\REFIEBAR.DLL
Trusted Zone: line6.net
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_12-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} - hxxp://walmart.pnimedia.com/upload/activex/v2_0_0_11/PCAXSetupv2.0.0.11.cab?
TCP: NameServer = 85.255.112.204,85.255.112.90
TCP: {834EEF03-7E50-4DD9-94B8-2088C970C777} = 85.255.112.204,85.255.112.90
Notify: AtiExtEvent - Ati2evxx.dll
Notify: xxyWMDUO - xxyWMDUO.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\wpdshserviceobj.dll
LSA: Authentication Packages = msv1_0 relog_ap

============= SERVICES / DRIVERS ===============

R0 SahdIa32;HDD Filter Driver;c:\windows\system32\drivers\SahdIa32.sys [2009-3-23 20464]
R0 SaibIa32;Volume Filter Driver;c:\windows\system32\drivers\SaibIa32.sys [2009-3-23 15856]
R1 CLBStor;InstantBurn Storage Helper Driver;c:\windows\system32\drivers\CLBStor.sys [2008-12-3 15784]
R1 SaibVd32;Virtual Disk Driver;c:\windows\system32\drivers\SaibVd32.sys [2009-3-23 25584]
R2 {FE4C91E7-22C2-4D0C-9F6B-82F1B7742054};{FE4C91E7-22C2-4D0C-9F6B-82F1B7742054};c:\program files\cyberlink\powerdvd8\000.fcl [2008-10-7 61424]
R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;c:\program files\roxio\backontrack\disaster recovery\SaibSVC.exe [2008-8-1 125424]
R3 MAFW;%FW.SvcDesc%;c:\windows\system32\drivers\mafw.sys [2008-6-3 186368]
S2 Roxio Upnp Server 11;Roxio Upnp Server 11;f:\program files\roxio creator 2009 ultimate\digital home 11\RoxioUpnpService11.exe [2008-8-14 367088]
S2 RoxLiveShare11;LiveShare P2P Server 11;c:\program files\common files\roxio shared\11.0\sharedcom\RoxLiveShare11.exe [2008-8-14 309744]
S2 RoxWatch11;Roxio Hard Drive Watcher 11;c:\program files\common files\roxio shared\11.0\sharedcom\RoxWatch11.exe [2008-8-14 170480]
S3 L6DP;L6DP;c:\windows\system32\drivers\l6dp.sys --> c:\windows\system32\drivers\l6dp.sys [?]
S3 Roxio UPnP Renderer 11;Roxio UPnP Renderer 11;f:\program files\roxio creator 2009 ultimate\digital home 11\RoxioUPnPRenderer11.exe [2008-8-14 313840]
S3 RoxMediaDB11;RoxMediaDB11;c:\program files\common files\roxio shared\11.0\sharedcom\RoxMediaDB11.exe [2008-8-14 1124848]
S3 SureThing Labelflash service;SureThing Labelflash service;c:\program files\common files\surething shared\stllssvr.exe [2008-7-4 74384]

=============== Created Last 30 ================

2009-05-03 16:24 <DIR> --d----- c:\program files\AVG
2009-05-03 16:17 17,200 a------- c:\windows\system32\drivers\mbam.sys
2009-05-03 16:17 38,528 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-03 16:17 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-02 17:35 <DIR> --d----- c:\program files\Trend Micro
2009-05-02 08:57 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-05-02 08:20 345,600 a------- c:\windows\system\qtim32.dll
2009-05-01 17:23 276 ---shr-- C:\autorun.inf
2009-05-01 16:03 <DIR> --d----- c:\docume~1\admini~1\applic~1\Propellerhead Software
2009-04-30 13:17 <DIR> --d----- c:\docume~1\admini~1\applic~1\iZotope
2009-04-30 12:55 <DIR> --d----- c:\program files\common files\iZotope
2009-04-24 08:35 <DIR> --d----- c:\documents and settings\administrator\New Folder
2009-04-10 14:42 5,324 a------- C:\CES.xml

==================== Find3M ====================

2009-03-21 09:54 989,184 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-06 10:00 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 10:00 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-03-02 20:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-02 20:18 826,368 -------- c:\windows\system32\dllcache\wininet.dll
2009-02-28 00:54 636,072 -------- c:\windows\system32\dllcache\iexplore.exe
2009-02-20 06:20 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-02-20 06:20 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-02-20 01:14 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-02-10 18:31 453,120 -------- c:\windows\system32\dllcache\wmiprvsd.dll
2009-02-09 06:20 1,847,424 -------- c:\windows\system32\win32k.sys
2009-02-09 06:20 1,847,424 -------- c:\windows\system32\dllcache\win32k.sys
2009-02-09 06:01 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 06:01 728,576 -------- c:\windows\system32\lsasrv.dll
2009-02-09 06:01 728,576 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-02-09 06:01 617,984 -------- c:\windows\system32\dllcache\advapi32.dll
2009-02-09 06:01 617,984 -------- c:\windows\system32\advapi32.dll
2009-02-09 06:01 473,088 -------- c:\windows\system32\dllcache\fastprox.dll
2009-02-09 06:01 401,408 -------- c:\windows\system32\dllcache\rpcss.dll
2009-02-09 06:01 715,264 -------- c:\windows\system32\ntdll.dll
2009-02-09 06:01 715,264 -------- c:\windows\system32\dllcache\ntdll.dll
2009-02-06 18:52 49,504 a------- c:\windows\system32\sirenacm.dll
2009-02-06 12:11 6,475,776 -------- c:\windows\system32\PSP VintageWarmer2.dll
2009-02-06 12:04 4,332,032 -------- c:\windows\system32\PSP MixBass2.dll
2009-02-06 06:32 2,186,112 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-02-06 06:29 2,142,720 -------- c:\windows\system32\ntoskrnl.exe
2009-02-06 06:29 2,142,720 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-02-06 06:22 110,592 -------- c:\windows\system32\services.exe
2009-02-06 06:22 110,592 -------- c:\windows\system32\dllcache\services.exe
2009-02-06 05:54 35,328 -------- c:\windows\system32\sc.exe
2009-02-06 05:54 35,328 -------- c:\windows\system32\dllcache\sc.exe
2009-02-06 05:49 2,020,864 -------- c:\windows\system32\ntkrnlpa.exe
2009-02-06 05:49 2,020,864 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-02-06 05:49 2,062,976 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-02-06 05:41 227,840 -------- c:\windows\system32\dllcache\wmiprvse.exe
2009-02-03 15:52 56,320 a------- c:\windows\system32\secur32.dll
2009-02-03 15:52 56,320 -------- c:\windows\system32\dllcache\secur32.dll
2007-01-25 04:52 65,536 a------- c:\program files\common files\NMSAccessU.exe
2004-10-01 15:00 40,960 a------- c:\program files\Uninstall_CDS.exe

============= FINISH: 8:38:54.07 ===============

Edited by rutz5, 05 May 2009 - 08:46 AM.


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#2 rutz5

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Posted 05 May 2009 - 08:46 AM

DDS log now included

Cheers

#3 Orange Blossom

Orange Blossom

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Posted 17 May 2009 - 04:41 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#4 Orange Blossom

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Posted 26 May 2009 - 12:36 AM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please start a new topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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