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Why no XP/Vista disc with new computer?


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6 replies to this topic

#1 lilac

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Posted 04 May 2009 - 07:30 AM

I expect I am stupid, :thumbsup: but I simply don't understand why, when you purchase a brand new computer, perfectly legitimately, with a Windows OS already installed, you don't get a disc, so that if at some stage you have to wipe your hard drive, you are able to reinstall your original Windows OS.

If anyone would like to spare the time to enlighten me, I would be most grateful. :flowers:

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#2 hamluis

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Posted 04 May 2009 - 10:15 AM

That's something you need to ask your vendor or system manufacturer.

Some of us do get Microsoft XP install CDs with our purchases...some vendors provide such, some don't.

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#3 Baloo

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Posted 04 May 2009 - 11:08 AM

Depending on the manufacturer there may be a restore partition on your computer that is designed to restore back to factory if you have any problems.
When life hands you lemons squeeze the lemon juice right in his eye!

#4 Andrew

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Posted 04 May 2009 - 11:43 AM

This has irked me on more than one occasion. Theoretically, you ought to be able to contact the manufacturer and ask for a CD for free. Theoretically.

#5 Romeo29

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Posted 04 May 2009 - 12:08 PM

Why do you buy a system that comes with no OS cd?
You need to ask first before you make the purchase.

#6 rosiesdad

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Posted 04 May 2009 - 04:28 PM

Assuming they are all the same, (Dell, Gateway-whatever) you should ask and even pay a nominal fee but have a restore cd.
Sometimes the HD fails, and you cant restore from the "partition".

#7 lilac

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Posted 17 May 2009 - 05:37 PM

Thank you for all the comments...I haven't been around for a while, but was pleased to find some replies to my query.
My first computer was from Tiny, and I was a complete newby, having no idea about discs, but then I purchased another from Curry's (Compaq)...no OS disc, and then I got my laptop (Toshiba) from PC World...again no OS disc.
As you say, I should have asked the right questions before my purchases. But, you live and learn :thumbsup:
The penny drops eventually!




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