Posted 04 May 2009 - 01:02 AM
Well my mom decided it would be fun to click some ads on our downstairs computer. whistling.gif So now I have been spending the last two days trying to get rid of all the stuff that was in the system. I am fairly computer savy and can usally get rid of viruses by myself no problem but this one is eluding me like no other.
The first sympoms were extreme slowing of the computer (the point my mother decided to tell me about it). I tried to search the computer for newly made files but my mum didnt tell me about it for 4 or 5 days so i was unable to isolate the problems.
I went into the control panel to make sure it had not created a new account. When I clicked on the manage accounts button nothing happened and is basically rendered useless. Not only that but I then noticed that the sound was not working. I am pretty sure the soundcard's drivers have been uninstalled and they will not reinstall.
ALSO my mom's outlook express no longer works and returns these errors.
Outlook express could not be started. The application was unable to open the Outlook Express message store. Your computer may be out of memory or your disk is full. Contact Microsoft Support for further assistance. Another error opens saying that MSOE.dll could not be opened.
In Internet Explorer, the icon next to the address on the left side says DLL. Curious?...
Then once I started getting rid of the parts of the virus I could find, it got deleted internet explorer and hid almost all of the processes I could see before I removed a couple pieces.
Now for the scary part. My wireless network, (Which had a custom password to enter the online setup) was changed from WPA to WPA2 Personal, renamed to Linksys_WPN_QX5 (going off memory) with a new password. So I reset the router back to defaults. BUT NOW MY OTHER 3 COMPUTERS CAN NOT JOIN THE NETWORK!!
I can not figure out why but it will let my Iphone and my PS3 connect, but not my upstairs desktop, (running linux ubuntu) my sister's laptop (macbook) or my other laptop (XP).
So, I NEED HELP!!!!