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DVD/CD Player not working Properly


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#1 adkron

adkron

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Posted 03 May 2009 - 05:20 PM

Hi,

My DVD/CD player does not work. My computer is a Compaq Presario 6040 with 513 megs of RAM. I can play a CD but not a DVD. When I try a DVD it appears the computer does not see it.

I also can not get Real Player or Widows Media player to work. I down loaded Media Player 11 and it won't play/ I tried to re-download it and I keep receiving this error message:

The web site declined to show this web page
HTTP 403
Most likely causes:
 This web site requires you to log in.
What you can try:
Go back to the previous page.

This error (HTTP 403 Forbidden) means that Internet Explorer was able to connect to the website, but it does not have permission to view the web page.
For more information about HTTP errors, see Help.

Attempts to download other media players give me the same error code.

I have looked for more information for this error code and nothing I have tried works.

I have struggled with these problems for a while and tried a number of suggestions from another computer forum PC Pitstop).

No suggestions worked to get ride of the error HTTP 403 and I was finally told that my Drive was probably broken and I should try another.

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#2 Budapest

Budapest

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Posted 05 May 2009 - 05:06 PM

Some things you can try:
  • If you recently installed some burning software, uninstall it.
  • Use the fix given on this Microsoft page.
  • Clean the laser using one of those drive cleaning kits.
  • Open the Device Manager (Start > Run > type "devmgmt.msc"). Locate the CD/DVD drive, right click on it and select "Uninstall". After it has uninstalled reboot the computer (it will be automatically reinstalled).

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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