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External Hard Drive Suddenly Stopped Working

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#1 funkapotam0s


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Posted 03 May 2009 - 04:56 PM

Hi all,
I was here about a year ago and you all sorted me out so I hope the same can happen again!
I'm running a dell laptop with XP sp2, pentium 1.6 ghz processor, with 1 gig of RAM.
I've had a 300 gig Cool Max Backup Storage external HD for over two years now. I woke up the other morning and it was just making a constant blip noise, and one of the LEDs (with a lightbulb next to it) was blinking red. My computer wasn't recognizing it as a drive in My Computer or though Device Manager.
So I mourned the death of all my academic and creative work..
I randomly just tried turning it on, and it started to work. Autoplay popped up and I could access the drive. I was playing music off of it, and suddenly the song stopped. Then the blipping started again for about 15 seconds. It stopped and went back to normal. Then after another 5 minutes it started messing up and was not being recognized again.
The website / support for the product is awful and I bought it on eBay brand new, so I don't know of any professionals I can consult.
I did some research on the web for similar problems and some people said that the HD might not be getting enough power, but I don't see how after two years suddenly my laptop wasn't powerful enough..
Is there anything I can do? Thanks much in advance

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#2 MadDawg


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Posted 03 May 2009 - 05:20 PM

It seems you're using a USB-powered drive, so did you try simply plugging it into another port or computer? I have no experience with external HDDs, so I don't really know what to do to fix it. If switching ports doesn't work, I'd recommend not using the drive until you can get another one. You'll have a better chance of recovering your data.
A penguin broke my windows with a half-eaten apple!

#3 hamluis



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Posted 04 May 2009 - 10:33 AM

An external hard drive is a combination of components: hard drive, power supply for enclosure, enclosure.

Have you tried removing the drive itself from the enclosure...and attaching it directly to the motherboard of a desktop as a secondary drive? That might help refine the problem.


#4 funkapotam0s

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Posted 04 May 2009 - 01:57 PM

I haven't tried that Louis. Actually the drive has been working constantly for about 2 days now. At first it was a bit glitchy like before, but now it has been working flawlessly (playing video, music, transferring files etc) so I moved everything that's important and hopefully it was just a fluke!

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