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blue screen of death when I put in flash drive


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#1 eatton

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Posted 03 May 2009 - 04:42 PM

Hi,

I just recently removed the recycler virus from my cousins computer using the OTmoveit .... everything was working fine, I dissinfected all my usb flash drives, although I think I may have not dissenfected one.... anyhow I put my usb flash into my cousins computer and as soon as I did, the screen went blue... I started the computer up again and everything is still blue....

can anybody help?? PLEASSSEE??

erin

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#2 quietman7

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Posted 04 May 2009 - 07:09 AM

When Windows XP detects a problem from which it cannot recover, it displays Stop Error Messages which contain specific information that can help diagnose and resolve the problem detected by the Windows kernel. An error message can be related to a broad number of problems such as driver conflicts, hardware issues, read/write errors, and software malfunctions and malware. In Windows XP, the default setting is for the computer to reboot automatically when a fatal error or crash occurs. You may not see the error code because the computer reboots too fast.

If you turn off the automatic reboot feature you can actually see the error code/STOP Message when it happens - this is also known as the Blue Screen Of Death (BSOD). The blue diagnostic screen will show the error code and other information to include file(s) that may be involved which will allow you to better trace your problem. Write down the full error code and the names of any files/drivers listed, then provide that information in your next reply so we can assist you with investigating the cause.
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#3 eatton

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Posted 06 May 2009 - 06:15 PM

I rebooted the computer, it was no longer blue. I did what you said and about twenty minutes later a blue screen went up and said the following....

page_fault_in_nonpaged_area

*** STOP: 0x00000050(0xF6420000,0x00000001,0x805816cz,0x00000000)

#4 eatton

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Posted 06 May 2009 - 06:34 PM

I also checked the error logs and this is what it said:

Error code 10000050, parameter1 f642d000, parameter2 00000001, parameter3 805816c2, parameter4 00000000

#5 quietman7

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Posted 06 May 2009 - 09:32 PM

STOP 0x00000050 PAGE_FAULT_IN_NONPAGED_AREA

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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