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Rootkit Infection? globalroot\systemroot\system32\ovfsthcexqbbkklmnenursahbqeicybovqbgq.dll


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#1 Luckysam28

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Posted 03 May 2009 - 11:57 AM

Hello, and before I go into the problem I would like to thank whoever is taking time out of their day to help me =]
Onto the problem, here is my story:
A couple of weeks ago my laptop's hard drive broke (due to a friend dropping the laptop) and I had it replaced. I didn't have all of my files transferred over, and the computer repair shop I took it to only moved over my windows core files, so I essentially lost all of my personal documents. So with windows fresh on my computer, I started using it normally and re-downloading my old programs. I stumbled upon a fake anti-virus program winibluesoft, and accidentally downloaded that. I attempted to remove the problem myself by deleting the countless number of files in my windows32 folder and cleaning registry problems (I looked up a how-to online (I believe it was this site: http://www.removeonline.com/remove-winiblu...l-instructions/ ) and the problem seemed to be fixed since I had no more pop-ups. Now, a week later, my computer seems to be acting up again, and explorer.exe malfunctions every time i start windows. As windows gets to the welcome screen, i get an error: " explorer.exe bad image: globalroot\systemroot\system32\ovfsthcexqbbkklmnenursahbqeicybovqbgq.dll "

System: Windows Vista 32bit

I can manage to access some programs and get internet on my laptop every now and then, but for the most part my computer just freezes up and I have to reboot it. I have tried running malwarebytes, and it has found some entries, but the problem still exists. If you need more information regarding my issue in order to help, please specify with a reply and I will fulfill your requests as soon as I can.

Thanks again for the help,
~Steve.

P.S. the attachment is a picture of the error i receive when i start windows

Attached Files


Edited by Luckysam28, 03 May 2009 - 01:28 PM.


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#2 garmanma

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Posted 03 May 2009 - 05:22 PM

Welcome to BC

Winblusoft removal guided tutorial
http://www.bleepingcomputer.com/virus-remo...ve-winibluesoft

Let's start off with a mbam scan

--------------------------------------------



Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 Luckysam28

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Posted 06 May 2009 - 03:21 PM

I ran the malwarebytes scan, and during the scanning process a window came up saying "a program is trying to display a message, but it may not be compatible with your version of windows." I exited out the first time, and the second time i clicked "show message." My computer started flashing and flipping out, so i pulled the power and removed the battery. Upon reboot I didn't notice anything peculiar, but i'm still getting that "globalroot/systemroot/o..." error. Also, my symantic antivirus had an "autoprotect" notification of a cleaned file, but apparently it was cleaning the file every second because the file was being infected every second, so i ended up with an extremely long list of the same file being cleaned. The next time this happens i'll take more specific notes of the event and post them on here, but for now, what should i go about doing?

#4 MrBoo

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Posted 06 May 2009 - 04:16 PM

if you have that ovfsth infection, try running Dr. Web cureit, when i had that virus i ran dr web twice and it cleared up everything that malewarebytes couldnt for some reason.
My virus might have been different than yours but if you have all those ovfsth files then it should fix part of your problem.

#5 garmanma

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Posted 06 May 2009 - 08:00 PM

We need to stop globalroot/systemroot/o..." from trying to run
Download Autoruns
http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx
Directions how to use Autoruns are here
http://www.bleepingcomputer.com/tutorials/how-to-remove-a-trojan-virus-worm-or-malware/
Search for the entry and click the box to disable it
Then try Mbam again

Edited by garmanma, 06 May 2009 - 08:12 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#6 Lion Ed

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Posted 18 July 2009 - 11:50 AM

Hello, and before I go into the problem I would like to thank whoever is taking time out of their day to help me =]
Onto the problem, here is my story:
A couple of weeks ago my laptop's hard drive broke (due to a friend dropping the laptop) and I had it replaced. I didn't have all of my files transferred over, and the computer repair shop I took it to only moved over my windows core files, so I essentially lost all of my personal documents. So with windows fresh on my computer, I started using it normally and re-downloading my old programs. I stumbled upon a fake anti-virus program winibluesoft, and accidentally downloaded that. I attempted to remove the problem myself by deleting the countless number of files in my windows32 folder and cleaning registry problems (I looked up a how-to online (I believe it was this site: http://www.removeonline.com/remove-winiblu...l-instructions/ ) and the problem seemed to be fixed since I had no more pop-ups. Now, a week later, my computer seems to be acting up again, and explorer.exe malfunctions every time i start windows. As windows gets to the welcome screen, i get an error: " explorer.exe bad image: globalroot\systemroot\system32\ovfsthcexqbbkklmnenursahbqeicybovqbgq.dll "

System: Windows Vista 32bit

I can manage to access some programs and get internet on my laptop every now and then, but for the most part my computer just freezes up and I have to reboot it. I have tried running malwarebytes, and it has found some entries, but the problem still exists. If you need more information regarding my issue in order to help, please specify with a reply and I will fulfill your requests as soon as I can.

Thanks again for the help,
~Steve.

P.S. the attachment is a picture of the error i receive when i start windows



#7 Lion Ed

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Posted 18 July 2009 - 11:55 AM

I also have the globalroot problem. I cannot install malwarebytes. i get an error message Malwarebytes' Anti-Malware hasstopped working. Any advice?




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