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search results redirected - tried spybot, verizon, anti-malware


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#1 Trimbaud

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Posted 02 May 2009 - 06:34 PM

if you can! a couple of days ago, some spy/mal/ad ware hit my laptop, and i can't get rid of it. does anyone out there have any solutions? here's the story

i have a home laptop with xp. when i click a hyperlink (so far in google news, google search results, and yahoo search results- i dont know if it is all sites - it may be), i get redirected to a weird adware results site. sometimes the url shows up as "illfindit" before going to whatever the adware site is, sometimes it shows up as "xsweetbearsx". sometimes these results pop into a new window, sometimes the same. i have to copy and paste search results into the address bar if i want to go to a result site.
i have run verizon anti-spy and anti-virus, as well as spybot and anti-malware. they've all found and removed bugs, then run clean - but the problem is not fixed.
i have the xp service pack 2 downloaded, and i have disabled all the add-ons.
luckily - i guess - there are two user profiles on my laptop - so if i use the other profile - one i have hardly used - i don't have the problem. so, i guess whatever it is is stuck to my profile. is that possible?
if i delete the 'bad' profile, and create a new one, will that fix it? can i safely reinstall ie6 form microsoft without worrying that something will screw up, and i wont have a browser?

ANY help would be appreciated. thanks a lot!

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#2 xblindx

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Posted 02 May 2009 - 08:38 PM

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on drweb-cureit.exe to start the program.
  • Cancel any prompts to download the latest CureIt version and click Start.
  • At the prompt to "Start scan now", click Ok. Allow the setup.exe/driver to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)





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