Posted 23 June 2005 - 06:40 PM
Clearly you need to get some tools running to remove the malware. Can you boot in Safe Mode? Usually just by frequently tapping the F8 key as the PC boots. If you are not sure how to boot in Safe Mode there is a tutorial here: Safe Mode
Do you have access to an Internet linked PC and some compatible media you could use to transfer files? If so you can download anti-spyware programs and their pattern file updates and install them on your laptop. You can even download free anti-virus programs and pattern files. A USB pendrive is ideal for transferring this kind of information. I would recommend:
AVG anti-virus program here (US Link): AVG Free
When you have downloaded and installed it you need to go online to register it and update it. (It will probably prompt you to do this.)
Once you have installed AVG uninstall your old Anti-Virus software because you should only have one running on your system.all
of the following:
If you cannot boot in Safe Mode then perhaps you could remove the hard drive from the laptop and install it in an USB external enclosure (they are fairly cheap to buy). Then attach that enclosure to another PC (which has all the appropriate security software installed and updated on it!) and run the scans on the external drive.
I have tried to boot with an antivirus disk in the drive. I guess the spyware is preventing any activity because nothing happened.
What anti-virus disk where you using? If you booted from the disk the virus on your laptop could not block its operation. Is the laptop set to boot from CD first in the BIOS?
Maybe somethig in all this will be of help.
Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.