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Computer doesn't get past BIOS screen


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8 replies to this topic

#1 burningdarkness

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Posted 02 May 2009 - 04:30 PM

Hello all. I wasn't sure where to post this exactly, so I hope this is the right place. If not, can a mod please move it? Thanks.

My girlfriend has a laptop that's a few years old running Windows XP. A couple weeks ago, it stooped booting into Windows. Anything after the post wouldn't show up and the computer just froze on a blank black screen. Her CD drive doesn't work, so I took out the hard drive and placed it in an enclosure. Plugged it into my computer and I can access everything. I've already scanned the disk with antivirus software and MBAM and then copied the entire drive over to one of my external HDs in case something happened to it.

I'm running a new laptop with Vista Home Premium 64 bit and that supports USB booting. I'm trying to determine if the MBR on her hard drive was damaged or if there's some other hardware issue on her laptop by booting the drive from USB. I set my BIOS to boot from USB first, but it doesn't boot from the external drive. Does this mean the MBR is damaged? If so, how can I restore the MBR to make the drive bootable again?

Additionally, would it be possible to do a reinstall of Windows to the laptop hard drive using my computer (seeing as the CD Drive on her computer is broken)? I can't swap out my hard drive with hers because my computer uses SATA and her drive is ATA.

Any help with this would be greatly appreciated. Thank you very much in advance.

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#2 garmanma

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Posted 02 May 2009 - 06:29 PM

Can you borrow a retail XP CD?
http://support.microsoft.com/?scid=kb;en-us;314503
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#3 burningdarkness

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Posted 02 May 2009 - 07:00 PM

I'm not sure, but I could probably find a retail CD somewhere. The CD drive on the affected computer does not work, though.

I do have a copy of the CD that lets you boot into the recovery console. Would that be of any use?

Thanks for the response.

#4 OldGrumpyBastard

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Posted 03 May 2009 - 08:39 AM

You may POSSIBLY be able to use the recovery console option to fix the mbr while it is in your enclosure...Detailed information can be found here:

http://www.bleepingcomputer.com/forums/t/138692/xp-boot-fixes/
Does this look like an OldGrumpyBastard or what?

#5 burningdarkness

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Posted 04 May 2009 - 12:21 PM

Thank you. I will try that later when I get home.

#6 burningdarkness

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Posted 04 May 2009 - 06:05 PM

Used the console to fix the MBR, but still can't boot into Windows.

I can try booting into Safe mode, but the system hangs on gagp30kx.sys

Any ideas?

#7 hamluis

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Posted 04 May 2009 - 07:37 PM

FWIW: http://www.bleepingcomputer.com/filedb/gag...x.sys-7409.html

Louis

#8 burningdarkness

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Posted 06 May 2009 - 10:45 PM

Thanks, Louis.

Haven't had any luck yet, but I'm working on it.

Additional suggestions are more than welcome.

#9 rcmck

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Posted 08 May 2009 - 12:35 AM

You could give testdisk a shot, http://www.cgsecurity.org/wiki/TestDisk




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