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#1 Goo House

Goo House

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Posted 02 May 2009 - 04:02 PM

I installed CyberLink PowerCinema and now my taskbar is always hidden. I can press the windows key or ctrl-esc and the start menu opens and the taskbar comes back. When I select a window on the taskbar it hides again. Mousing over the bottom of the screen does not bring up the taskbar. This is our house computer so I know there is a lot of junk on it.
Thanks


DDS (Ver_09-03-16.01) - NTFSx86
Run by JJB at 13:52:05.92 on Sat 05/02/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1022.257 [GMT -7:00]

AV: VirusScan Enterprise + AntiSpyware Enterprise *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\PROGRA~1\STREAM~1\Remote\zremote.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\McAfee\Common Framework\udaterui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CyberLink\PowerCinema\PCMAgent.exe
C:\Program Files\CyberLink\PlayMovie\PMVService.exe
C:\Program Files\CyberLink\TV Enhance\TVEService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Vidalia Bundle\Vidalia\vidalia.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Vidalia Bundle\Privoxy\privoxy.exe
C:\WINDOWS\system32\java.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\WINDOWS\system32\mfevtps.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\CyberLink\TV Enhance\Kernel\TV\TVECapSvc.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\Vidalia Bundle\Tor\tor.exe
C:\Program Files\CyberLink\TV Enhance\Kernel\TV\TVESched.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\CyberLink\PlayMovie\PlayMovie.exe
C:\Program Files\CyberLink\TV Enhance\TVEnhance.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\JJB\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/hws/sb/dell-inc/en/side.html?channel=us
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-inc&channel=us
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.dell.com
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptsn.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Vidalia] "c:\program files\vidalia bundle\vidalia\vidalia.exe"
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [<NO NAME>]
uRun: [ATI Remote Control] c:\program files\ati multimedia\remctrl\ATIRW.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\ATIPTAXX.EXE
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [<NO NAME>]
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [StreamZap Remote] c:\progra~1\stream~1\remote\zremote.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\udaterui.exe" /StartedFromRunKey
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [PCMAgent] "c:\program files\cyberlink\powercinema\PCMAgent.exe"
mRun: [CLMLServer] "c:\program files\cyberlink\powercinema\kernel\clml\CLMLSvc.exe"
mRun: [PlayMovie] "c:\program files\cyberlink\playmovie\PMVService.exe"
mRun: [TVEService] "c:\program files\cyberlink\tv enhance\TVEService.exe"
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\NPSWF32_FlashUtil.exe -p
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\privoxy.lnk - c:\program files\vidalia bundle\privoxy\privoxy.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jjb\applic~1\mozilla\firefox\profiles\0wcr4efp.default\
FF - prefs.js: browser.startup.homepage - chrome://speeddial/content/speeddial.xul
FF - prefs.js: network.proxy.http - localhost
FF - prefs.js: network.proxy.http_port - 8118
FF - prefs.js: network.proxy.socks - localhost
FF - prefs.js: network.proxy.socks_port - 9050
FF - prefs.js: network.proxy.ssl - localhost
FF - prefs.js: network.proxy.ssl_port - 8118
FF - prefs.js: network.proxy.type - 4
FF - component: c:\documents and settings\jjb\application data\mozilla\firefox\profiles\0wcr4efp.default\extensions\piclens@cooliris.com\components\coolirisstub.dll
FF - component: c:\program files\mozilla firefox\components\Scriptff.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-10-16 340592]
R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\cyberlink\playmovie\000.fcl [2009-5-2 61424]
R2 LinksysUpdater;Linksys Updater;c:\program files\linksys\linksys updater\bin\LinksysUpdater.exe [2008-1-15 204800]
R2 McAfeeEngineService;McAfee Engine Service;c:\program files\mcafee\virusscan enterprise\EngineServer.exe [2008-9-29 19456]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2009-3-10 103744]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2008-9-29 143088]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2008-9-29 62800]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2008-10-16 67904]
R2 TVECapSvc;TVEnhance Background Capture Service (TBCS);c:\program files\cyberlink\tv enhance\kernel\tv\TVECapSvc.exe [2009-5-2 364635]
R2 TVESched;TVEnhance Task Scheduler (TTS));c:\program files\cyberlink\tv enhance\kernel\tv\TVESched.exe [2009-5-2 172121]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-10-16 90360]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-10-16 42424]
R3 zremote;zremote;c:\windows\system32\drivers\zremote.sys [2006-6-14 10368]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2008-10-16 64432]

=============== Created Last 30 ================

2009-05-02 13:37 <DIR> --d----- c:\program files\Trend Micro
2009-05-02 09:10 95,232 a------- c:\windows\system32\oCLWatson.exe
2009-05-02 09:10 44,544 a------- c:\windows\system32\msxml4a.dll
2009-05-02 09:10 917 a------- c:\windows\system32\CLWatson.ini
2009-05-02 09:07 <DIR> --d----- c:\docume~1\jjb\applic~1\PowerCinema
2009-05-02 08:59 <DIR> --d----- c:\program files\iTunes
2009-05-02 08:59 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-04-29 09:09 <DIR> --d----- c:\docume~1\alluse~1\applic~1\vlc
2009-04-28 18:47 <DIR> --d----- c:\docume~1\jjb\applic~1\PCF-VLC
2009-04-28 18:44 <DIR> --d----- c:\docume~1\jjb\applic~1\Participatory Culture Foundation
2009-04-28 18:42 <DIR> --d----- c:\program files\Participatory Culture Foundation

==================== Find3M ====================

2009-04-10 21:50 3,350 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-03-19 16:32 23,400 a------- c:\windows\system32\drivers\GEARAspiWDM.sys

============= FINISH: 13:53:31.96 ===============

Attached Files



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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


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Posted 16 May 2009 - 05:41 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 20 May 2009 - 03:26 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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