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serious root kit problem


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#1 lbguru

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Posted 02 May 2009 - 03:54 PM

So my internet explorer is being hijacked and directs me to wrong sites. Malwarebytes was installed but will not run even in safe mode. Trend housecall stalls and says idle. AVG runs but reports no issues, superantispyware runs but no issues, Paretologic runs and sees something that it says its preventing but problem still exists. Have hijackthis installed and can post the logs. HELP I really don't want to have to re-install windows. issues found during first virus scans refered to a heur trogan if that helps.

Edited by lbguru, 02 May 2009 - 03:56 PM.


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#2 boopme

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Posted 02 May 2009 - 08:14 PM

Hello, perhaps one of these will help you get an MBAM log.
Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it.

Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and

save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
***
Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted

above. Then double-click on it to run..


***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
***
Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll

****

If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-

setup.exe
so it will install on the hard drive.

Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can

update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application

Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

***
Try this random renamer for MBAM
http://kixhelp.com/wr/files/mb/randmbam.exe
****
Try using a System Retore Point prior to the date of infection. You may be able to update and run MBam. Note this did not remove the malware.
Windows XP System Restore Guide
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#3 lbguru

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Posted 03 May 2009 - 08:53 PM

Ok so I was able to get malwarebytes to run after I renamed it. It found 14 threats and said it had cleaned them. Ran in both safe and regular mode. The problem is still there. Mbam always shows a trogan infection C windows\system32\gxvxcounter (trogan.DNS changer). its related to a Hero codec I accidentally installed. Even tried Avast which will only run in safe mode as I think a conflict with Pareto Logic scanner causes blue sceen at normal startup.

#4 boopme

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Posted 03 May 2009 - 09:46 PM

Hello, first can you uninstall that from the Control Panel. As you no longer need it or if you do,we'll put it back later..
To fix this DNS first,,,, If Spybot is installed we need to stop theTeatimer if running.

We need to disable Spybot S&D's "TeaTimer"
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Posted Image and then on "Advanced Mode"
    Posted Image
  • You may be presented with a warning dialog. If so, press Posted Image
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck this checkbox:
    Posted Image
  • Close/Exit Spybot Search and Destroy

Now we ned to do this in a couple steps.. run part 1 of S!Ri's SmitfraudFix :
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
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#5 lbguru

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Posted 03 May 2009 - 10:31 PM

SoSmitFraudFix v2.414

Scan done at 21:16:09.32, Sun 05/03/2009
Run from C:\Documents and Settings\MReimer\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\crypserv.exe
C:\WINDOWS\system32\hasplms.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\ParetoLogic\PLAS\plasservice.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\Program Files\Fujitsu\fjdvrupd\fjdvrupd.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Atheros\ACU.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint2K\HidFind.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\MReimer\Desktop\SmitfraudFix\Policies.exe
C:\WINDOWS\system32\cmd.exe

hosts


Z:\


C:\WINDOWS


C:\WINDOWS\system


C:\WINDOWS\Web


C:\WINDOWS\system32


C:\WINDOWS\system32\LogFiles


C:\Documents and Settings\MReimer


C:\DOCUME~1\MReimer\LOCALS~1\Temp


C:\Documents and Settings\MReimer\Application Data


Start Menu


C:\DOCUME~1\MReimer\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
"LoadAppInit_DLLs"=dword:00000001


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"

RK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""




DNS

Description: Broadcom NetLink ™ Gigabit Ethernet - Packet Scheduler Miniport
DNS Server Search Order: 192.168.200.100

HKLM\SYSTEM\CCS\Services\Tcpip\..\{C8F4ED4C-7F87-4C40-9DFD-E68B302A1DC6}: DhcpNameServer=192.168.200.100
HKLM\SYSTEM\CS1\Services\Tcpip\..\{C8F4ED4C-7F87-4C40-9DFD-E68B302A1DC6}: DhcpNameServer=192.168.200.100
HKLM\SYSTEM\CS2\Services\Tcpip\..\{C8F4ED4C-7F87-4C40-9DFD-E68B302A1DC6}: DhcpNameServer=192.168.200.100
HKLM\SYSTEM\CS3\Services\Tcpip\..\{C8F4ED4C-7F87-4C40-9DFD-E68B302A1DC6}: DhcpNameServer=192.168.200.100
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.200.100
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.200.100
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=192.168.200.100
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.200.100


Scanning for wininet.dll infection


End

here is the log from smitfraud. Thanks for the help BTW

#6 boopme

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Posted 03 May 2009 - 10:51 PM

You're welcome!.. now part 2. I'll be back to lokk t=in the am.

You should print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
Once in Safe Mode, double-click SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 lbguru

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Posted 03 May 2009 - 11:19 PM

SmitFraudFix v2.414

Scan done at 22:00:00.26, Sun 05/03/2009
Run from C:\Documents and Settings\MReimer\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

Killing process


hosts


127.0.0.1 localhost

VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


Generic Renos Fix

GenericRenosFix by S!Ri


Deleting infected files


IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


RK


DNS

Description: Broadcom NetLink ™ Gigabit Ethernet - Packet Scheduler Miniport
DNS Server Search Order: 192.168.200.100

HKLM\SYSTEM\CCS\Services\Tcpip\..\{C8F4ED4C-7F87-4C40-9DFD-E68B302A1DC6}: DhcpNameServer=192.168.200.100
HKLM\SYSTEM\CS1\Services\Tcpip\..\{C8F4ED4C-7F87-4C40-9DFD-E68B302A1DC6}: DhcpNameServer=192.168.200.100
HKLM\SYSTEM\CS2\Services\Tcpip\..\{C8F4ED4C-7F87-4C40-9DFD-E68B302A1DC6}: DhcpNameServer=192.168.200.100
HKLM\SYSTEM\CS3\Services\Tcpip\..\{C8F4ED4C-7F87-4C40-9DFD-E68B302A1DC6}: DhcpNameServer=192.168.200.100
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.200.100
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.200.100
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=192.168.200.100
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.200.100


Deleting Temp Files


Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

"System"=""


RK.2



Registry Cleaning

Registry Cleaning done.

SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


End
just a note. I had to run this with option 2 of safe mode as my computer is part of a network and my login requires connection to server. I could not see the smitfraud in standard safe mode which I need to log in as administrator with separate password.

#8 boopme

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Posted 03 May 2009 - 11:43 PM

We will need to do this also..

If using a router, disconnect from the Internet and reset the router with a strong logon/password so the malware cannot gain control before connecting again. Many users seldom change the default username/password on the router and are prone to this type of infection.

Go to Start > Run and in the open box, type: cmd
Press OK or Hit Enter.
At the command prompt, type or copy/paste: ipconfig /flushdns
Hit Enter.
You will get a confirmation that the flush was successful.
Close the command box.

Reset your network settings and Configure TCP/IP to use DNS..

Go to Start > Control Panel, and choose Network Connections.
Right-click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties.
Double-click on Internet Protocol (TCP/IP) or highlight it and select Properties.
Under the General tab, write down any settings in case you should need to change them back.
Select the button that says "Obtain an IP address automatically".
Select the button that says "Obtain DNS servers automatically".
If unknown preferred or alternate DNS servers are listed, uncheck the box that says "Use the following DNS server address".
Click OK twice to get out of the properties screen and restart your computer. If not prompted to reboot go ahead and reboot manually.

CAUTION: It's possible that your ISP (Internet Service Provider) requires specific DNS settings here. Make sure you know if you need these settings or not BEFORE you make any changes or you may lose your Internet connection. If you're sure you do not need a specific DNS address, then you may proceed.

--------------------

Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 lbguru

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Posted 04 May 2009 - 05:22 PM

ok I'll try that
last log from mbam gave the following log
3 items
adware - C AVENGER\MSIMG32.DLL
FAKE.DROPPED.MAL C WINDOWS\SYSTEM32\MSVOLUME.DLL
TROGAN.DNS CHANGER C WINDOWS\SYSTEM32\GXVXCCOUNTER

#10 lbguru

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Posted 04 May 2009 - 05:56 PM

I also just ran combofix and here is the following log for you to look at.

ComboFix 09-05-03.6 - mreimer 05/04/2009 16:30.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1021.659 [GMT -6:00]
Running from: c:\documents and settings\MReimer\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
AV: Trend Micro Client-Server Security Agent AntiVirus *On-access scanning enabled* (Outdated)
FW: Trend Micro Client-Server Security Agent Firewall *enabled*
.


REMOVED Combofixlog not allo to be posted outside the HJT forum see Blue text at top of forum~~boopme

Edited by boopme, 04 May 2009 - 09:37 PM.


#11 lbguru

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Posted 04 May 2009 - 07:35 PM

So combo fix seems to have taken the wind out of this things sails. The only thing left in the mbam scan is the fake.dropped which shows up at the very end of the scan. Is this something I should still be concerned about. The redirect seems to have stopped. Would it now be safe to create a new restore point as I had turned off that function earlier?
Thanks again for all your help. You guys on here are a lifesaver.

#12 lbguru

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Posted 04 May 2009 - 08:09 PM

Sorry about the long combo fix log on here :thumbsup:

#13 boopme

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Posted 04 May 2009 - 09:38 PM

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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