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PSsteal trojan can't remove


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#1 gollum

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Posted 22 June 2005 - 04:00 PM

I seem to have a bad virus on my XP pro machine. Norton 2003 with the latest definitions finds it, along with any other virus files. It can either quarantine or delete everything but this one file - msplg7.dll in the system32 directory.
Note that I cannot even run Norton in "regular" windows (gives me some activeX error) - I need to go into safe mode. even while in safe mode I cannot delete this one file, through Norton or manually. Any advice on how to get rid of it?

also - other spyware programs have no worked either - Adaware, NoSpyware, etc.

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#2 Enthusiast

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Posted 22 June 2005 - 08:34 PM

Spyware, virus, trojan and worm are not interchangeable words. They all mean different things.

Your spyware aps will not work on most other types of malware and vice versa for your AV aps.

Try using a few of these online scans for malware which will detect all types of malware:

Web based online Antivirus and anti-malware scans:
You must use Internet Explorer to run these.)

Panda Activescan (IE only)
http://www.pandasoftware.com/activescan/co...n_principal.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Kaspersky Anti-Virus Web Scanner

online trojan scans here -
http://scan.sygatetech.com/pretrojanscan.html
http://windowsecurity.com/trojanscan
http://www.kaspersky.com/service?chapter=161739400#betatest


Also - download and run this:
Microsoft Malicious Software Removal Tool (Win XP and Win 2000):
http://www.microsoft.com/security/malwareremove/default.mspx


and install, update and run the following program regularly:
Microsoft Antispyware Beta: http://www.microsoft.com/athome/security/s...re/default.mspx




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