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Photo

IE startpage hijacked to www.citi.com


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3 replies to this topic

#1 a726452004

a726452004

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Posted 02 May 2004 - 04:35 PM

Symptoms:
IE 6.0 startpage always resets to www.citi.com.

Attempted Fixes/Searches
1 - Ran AntiVir, Adaware, spybot, trojan hunter, cwshredder, Sypblaster, Zonealarm and Hijack Tis and found nothing. BTW, I have updates on all programs.
2 - Deleted all cookies, temp files, reset startpage manually in IE and regedit.
2 - Installed SpywareBlaster and now get an alarm, with the possibility to reset my startpage. However, I need to do this every 5 min and can't permanently fix the problem either.

Here is my hijackthis logfile. I am grateful for any input on this problem:
Logfile of HijackThis v1.97.7
Scan saved at 20:08:23, on 02.05.2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Programme\Gemeinsame Dateien\Real\Update_OB\realsched.exe
C:\Programme\SpyStopper\spystopper.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programme\QuickTime\qttask.exe
C:\Programme\AVPersonal\AVGNT.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Programme\SpywareGuard\sgmain.exe
C:\Programme\SpywareGuard\sgbhp.exe
C:\Programme\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\alg.exe
C:\Programme\AVPersonal\AVGUARD.EXE
C:\Programme\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.geocities.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.geocities.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.geocities.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.vobis.de/
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Programme\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programme\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programme\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [TrojanScanner] C:\Programme\Trojan Remover\Trjscan.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programme\Gemeinsame Dateien\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [THGuard] "C:\Programme\TrojanHunter 3.8\THGuard.exe"
O4 - HKLM\..\Run: [SpyStopper] C:\Programme\SpyStopper\spystopper.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RealTray] C:\Programme\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programme\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Programme\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVGCtrl] C:\Programme\AVPersonal\AVGNT.EXE /min
O4 - HKLM\..\Run: [Alogserv] C:\Programme\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Programme\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [PVR] C:\Programme\XemiComputers\Pocket Voice Recorder\PVR.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Programme\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Programme\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOKUME~1\THOMAS~1\LOKALE~1\Temp\DELDIR0.EXE" "C:\Programme\McAfee\McAfee Shared Components\Guardian\"
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Startup: SpywareGuard.lnk = C:\Programme\SpywareGuard\sgmain.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Programme\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Programme\Gemeinsame Dateien\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programme\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://C:\Programme\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Programme\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Programme\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Programme\Google\GoogleToolbar1.dll/cmsimilar.html
O12 - Plugin for .mp4: C:\Programme\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .mpg: C:\Programme\Internet Explorer\PLUGINS\npqtplugin3.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.vobis.de
O16 - DPF: DigiChat Applet - http://host4.digichat.com/DigiChat/...s/Client_IE.cab
O16 - DPF: Yahoo! NFL GameChannel StatTracker - http://aud14.sports.sc5.yahoo.com/j...lgcst1008_x.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} - https://components.viewpoint.com/MT...000/ze5000.html
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/...director/sw.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://i.a.cnn.net/cnn/resources/cult3d/cult.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall-Kontrolle) - http://a840.g.akamai.net/7/840/537/...all/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.c...7928.9123726852
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/mail/ymmapi.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.communities.msn.com/contr...UC/MsnPUpld.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/...ash/swflash.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/active...ol_v1-0-3-0.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BB492B11-11C5-42A9-B9CD-58DDDC133225}: NameServer = 217.237.149.161 194.25.2.129

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#2 Guest_Plimsol_*

Guest_Plimsol_*

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Posted 02 May 2004 - 05:24 PM

Right now if you open up internet explorer you go to citi.com? From HijackThis it shows that you should be going to geocities.com

The only items I found suspcious were the ones below:

Fix these
O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOKUME~1\THOMAS~1\LOKALE~1\Temp\DELDIR0.EXE" "C:\Programme\McAfee\McAfee Shared Components\Guardian\"
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} - https://components.viewpoint.com/MT...000/ze5000.html


After you fix this reboot and repost a new hijackthis log.

#3 a726452004

a726452004
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Posted 03 May 2004 - 03:42 AM

It worked! Thanks a bunch, you are the best!
This is what I cleaned:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.citi.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.citi.com
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Programme\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [Alogserv] C:\Programme\McAfee\McAfee VirusScan\alogserv.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE

Here is the logfile after the problem disappeared. Do you still see something fishy?

Logfile of HijackThis v1.97.7
Scan saved at 10:42:14, on 03.05.2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programme\Sygate\SPF\smc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Programme\AVPersonal\AVGUARD.EXE
C:\Programme\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Programme\Gemeinsame Dateien\Real\Update_OB\realsched.exe
C:\Programme\SpyStopper\spystopper.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programme\QuickTime\qttask.exe
C:\Programme\AVPersonal\AVGNT.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Programme\SpywareGuard\sgmain.exe
C:\Programme\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Programme\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.geocities.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Home
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Programme\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programme\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programme\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programme\Gemeinsame Dateien\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [THGuard] "C:\Programme\TrojanHunter 3.8\THGuard.exe"
O4 - HKLM\..\Run: [SpyStopper] C:\Programme\SpyStopper\spystopper.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RealTray] C:\Programme\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programme\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVGCtrl] C:\Programme\AVPersonal\AVGNT.EXE /min
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Programme\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [msnmsgr] "C:\Programme\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Programme\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: SpywareGuard.lnk = C:\Programme\SpywareGuard\sgmain.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Programme\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Programme\Gemeinsame Dateien\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programme\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Programme\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Programme\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Programme\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Programme\Google\GoogleToolbar1.dll/cmsimilar.html
O12 - Plugin for .mp4: C:\Programme\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .mpg: C:\Programme\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: DigiChat Applet - http://host4.digichat.com/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: Yahoo! NFL GameChannel StatTracker - http://aud14.sports.sc5.yahoo.com/java/y/nflgcst1008_x.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} - https://components.viewpoint.com/MTSInstall...000/ze5000.html
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://i.a.cnn.net/cnn/resources/cult3d/cult.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall-Kontrolle) - http://a840.g.akamai.net/7/840/537/2004033...all/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7928.9123726852
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/mail/ymmapi.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.communities.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BB492B11-11C5-42A9-B9CD-58DDDC133225}: NameServer = 217.237.149.161 194.25.2.129

#4 Grinler

Grinler

    Lawrence Abrams


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Posted 03 May 2004 - 11:21 AM

Just get rid of this:

O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} - https://components.viewpoint.com/MTSInstall...000/ze5000.html




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