Posted 02 May 2009 - 10:38 AM
I have a laptop that seems to have got some sort of problem! It's kept at my parents and I've not been here for a couple of weeks and in that time it's somehow all gone wrong! No idea whats happened to it and the only thing anyone has done to it (that I know of!) was change the modem over to a wireless one. They said it worked after they installed it but now when you turn it on, i get a black screen, with the following messge:
Windows did not start successfully a recent hardware or software problem may have caused this.
If it stopped responding, restarted unexpectedly or was automatically shut down to protect files & folders choose 'Last known Good Configuration' to revert to the most recent setting that worked.
If previous start up was interrupted due to a power failure or because the power or reset button was pressed or if you're not sure what has caused the problem choose 'Start Windows normlly'
It then gives me the following options to start with:
Safe Mode with Networking
Safe Mode with Command Prompt
Last Know GoodConfiguration
I have tried selecting Safe Mode, Last Known good Configuration & Start Normally but this takes me to another screen which asks:
Select operating system to start with:
Microsoft Windows XP Home Edition
Microsoft Windows RecoveryConsole
If I choose the fisrt one it takes me back to the first screen i had and if i chosse the recovery option i get taken to a blue screen with the following message:
Problem detected, Windows shut down to prevent damage to your computer
If this is the first time this hashappened please restat your computer. If it appears again please follow these steps:
Disable or Uninstall any anti-virus, disk sefragmentation or back up utilities. Check hard drive configuration and check for any updated drives
Run CHKDSK /F to check for hard drive corruption, then restart
***STOP: 0x00000024 (0x00190203, 0x842F0E70, 0xc0000102, 0x00000000)
Nothing on this screen means anything to me and I'd have no idea how to do any of those things, but even if I did i can't even get the laptop to start!! I just get taken between the two screens, select a start mode then get taken back to choose the operating system!! It sometimes looks like it will start up but then the same screens keep coming up!
Does anyone have any ideas how I can fix this? Will it be as straight forward to fix by following someones instructions on here, or would I be better off taking it to a shop?
Any help will be much appreciated!