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updating XP home


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#1 perfumer

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Posted 02 May 2009 - 07:24 AM

Hello all.

First, please excuse my ignornace--i'm not totally computer illiterate, but I'm a bit flummoxed with an XP Home update.

First, system details:

HP Pavilion, purchaed 2004, with XP Home XP1. Got a laptop not too long after and was a bit remiss in making the system updates.

So, now I'm trying to update several things, starting with the operating system. I can't seem to use the Microsoft Windows updater because I keep getting the error message: Error number: 0x80070002

Following MS's directions to the following page:

http://support.microsoft.com/kb/956698

I made followed the procedure (many, many times) and it still doesn't work. Still getting the same Error number: 0x80070002.

I'm stuck. Can anyone suggest a bit of help for someone who is ready to chuck the damn thing out the window?

Thanks in advance.
cheers.

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#2 OldPhil

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Posted 02 May 2009 - 08:11 AM

Scroll down to get the fix for your OS.

Phil

http://support.microsoft.com/kb/922582

Honesty & Integrity Above All!


#3 perfumer

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Posted 02 May 2009 - 08:22 AM

Thanks, OldPhil, for the link. Unfortunately, I tried it and it doesn't work.

One must have SP2 already installed for this hotfix. I'm kinda stuck because I can't install SP2 becuase of the error, but I can't fix the error because I can't install the SP2! :thumbsup:

I love what computers can do, but I really hate them sometimes...

#4 perfumer

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Posted 02 May 2009 - 08:57 AM

update...

I found the following article:

You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services

at: http://support.microsoft.com/?kbid=910336

So, I followed the steps, and it seems that I cannot start the Automatic Updates Service. I get an text box with an error telling me "

---------------------------
Services
---------------------------
Could not start the Automatic Updates service on Local Computer.



Error 2: The system cannot find the file specified.


---------------------------
OK
---------------------------

Looking under properties gives me

Path to executable: %fystemroot%\system32\svchost.exe -k netsvcs

Now I'm lost....

Grrrrr!!! This is really annoying! I have no idea what to do now.

What a mess.

Edited by perfumer, 02 May 2009 - 09:22 AM.


#5 GuyBleeping

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Posted 07 June 2009 - 09:32 AM

I'm in the same boat as Perfumer. Have tried several different fixes and they always end in the Error 2 message. Looking forward to the rescue boat arriving! Please help us, we're stranded.




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