Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

ATI Radeon x850 Pro No Output!


  • Please log in to reply
6 replies to this topic

#1 MadeInDetroit

MadeInDetroit

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:04:35 PM

Posted 01 May 2009 - 04:30 PM

Hello and thank you for taking interest in my problem! I recently got an ATI Radeon x850 Pro and am attempting to install it on my desktop PC. On my first attempt everything worked fine. Here is what I did:

- Powered down machine. (Did not disable onboard graphics in device manager because it it my understanding that this is an automatic process when installing a new graphics card.)
- Set display detection in BIOS to AGP/ONBOARD
- Removed stock 250w psu
- Installed aftermarket 300w psu (ATI "recommends" 350w or better)
- Installed the card
- Plugged the monitor into the VGA port on the card
- Powered up machine
- Booted to Windows and installed the driver
- Ran dxdiag and everything tested ok but noticed that the test option for AGP Texture Acceleration wasn't available
- Tested out a game (Dungeons And Dragons Online > system requirements)
- The game worked fine for about 10 minutes but locked up so I had to manually reboot.
- On reboot, I got no output from the monitor so I tried plugging the monitor into the onboard VGA port and still no output.
- Powered down
- Removed the card from the motherboard and kept the monitor plugged into the onboard VGA port
- Powered up
- Uninstalled all ATI graphics drivers
- Powered down
- Reinstalled card to the motherboard
- Powered up and still no output from either the card or on board VGA ports.

So we came to the conclusion that I needed to upgrade the power supply. So today I went to the local computer store and picked up a 450w Tiger psu. While I was there I spoke with a technician and he told me that it could potentially be that the motherboard may not "like" or be compatible with the graphics card. So I took home my new psu and gave it a try. After installing the new psu I am still getting NO OUTPUT from either VGA port. I tried installing the drivers first but the driver I downloaded directly from ATI will not allow me to install them without the card being installed.

UPDATE!

- Found I didn't have the latest bios installed because HP doesn't update their drivers support site
- Flashed the new BIOS and tried the card without any luck
- Reset the CMOS and tried the card without any luck.
- HELP!!

Any help with this issue would be greatly appreciated! Thanks.

My System:

- HP Pavilion a532x
- Windows XP Pro SP3
- AMD Athlon XP 2800+ 2.07 GHz, 960 MB RAM
- Microsoft .NET Framework 1.1 and 2.0 installed

BC AdBot (Login to Remove)

 


#2 Sterling14

Sterling14

  • Members
  • 1,842 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York
  • Local time:03:35 PM

Posted 01 May 2009 - 05:52 PM

Welcome to bleepingcomputer!

If you take the new card out, can you then get display from your onboard graphics? I take it that is how you were able to flash the BIOS?

Are you sure all your connections are connected securely? Specifically the 4-pin cpu power connector and the 20-pin atx power connector.
"I think there is a world market for maybe five computers." - Thomas Watson, Chairman of IBM, 1943

#3 fairjoeblue

fairjoeblue

  • Members
  • 1,594 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:03:35 PM

Posted 01 May 2009 - 11:03 PM

" Removed stock 250w psu
- Installed aftermarket 300w psu (ATI "recommends" 350w or better)"


Put a strong enough power supply in it.

ATI has a really irritating habit of low balling the minimum power requirements.

I only use ATI cards & learned that early on.
-

Edited by fairjoeblue, 01 May 2009 - 11:04 PM.

OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#4 the_patriot11

the_patriot11

    High Tech Redneck


  • BC Advisor
  • 6,755 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Wyoming USA
  • Local time:01:35 PM

Posted 02 May 2009 - 12:25 AM

Sounds like a power issue to me. Drop in a decent 350-450 watt PSU and my guess is the problem will go away, unless something got fried.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#5 MadeInDetroit

MadeInDetroit
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:04:35 PM

Posted 02 May 2009 - 03:04 PM

Yes, when I take the new card out I can get output from the integrated graphics VGA port. When it comes to the power connections, my understanding of this is a little cloudy. The card is plugged in directly to the psu via a 4 Pin Molex Connector, another cable (if you notice, this is a 4 female slot cable but only 3 are in use because there are only 3 wires red, white and black) that plugs into the card here and plugs into the board here (I plugged it in here because I couldn't find another spot of the board for it to plug in to). I'm not too sure about these cables, any more information on proper installation of these would be great. fairjoe & the_patroit I did indeed upgrade to a 450w psu and am still having the same issue, I stated this in my first post. Thanks for the help guys!

Edited by MadeInDetroit, 02 May 2009 - 03:09 PM.


#6 Sterling14

Sterling14

  • Members
  • 1,842 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York
  • Local time:03:35 PM

Posted 02 May 2009 - 06:35 PM

Leave the 4-pin molex cable connected, but try removing that other cable you have plugged in. I'm not too sure of what it's for, but I'm pretty sure you don't need it (I may be wrong though).

In my first post, I meant check your connections from the power supply to the motherboard to make sure they're connected securely. It's good that you mention the graphics card connections though, because I wouldn't of thought that it used molex and that other one.
"I think there is a world market for maybe five computers." - Thomas Watson, Chairman of IBM, 1943

#7 fairjoeblue

fairjoeblue

  • Members
  • 1,594 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:03:35 PM

Posted 02 May 2009 - 06:59 PM

W#hat you need to do is try the videoo card in a different computer to make sure it works .
OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users