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Bad virus on my computer? Need urgent help!


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#1 Armie Kim

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Posted 01 May 2009 - 03:43 PM

I recently had my computer "fixed up" by a computer man after it was hit by a bad Trojan virus. He told me to use an anti-spyware program and run a scan before using the Internet. I did so, but after about an hour, pop-ups suddenly popped into my Firefox and I quickly shut it down, running my spyware program. It detected Trojan bugs amongst others, but I was unable to fully delete them.

When I first had to get my computer fixed (about four days ago), I caught many bugs and even my Internet connection was shut off.
Now, I can use the Internet, but as I search through Google I am often redirected to other pages (spam pages). I also ran a scan last night using Spybot, and I was shocked to see it scanning past obvious spam/virus, such as "Casino" or "Hotel" and even Virtumonde. I don't even think Spybot detected the harmful things! Not to mention, my iTunes also reported my iPod as corrupt, but on my other working computer, it was perfectly fine. I think the virus hit iTunes too.

I downloaded Malwarebytes, SUPERAntiSpyware, Combofix, and HijackThis. All I need now is help on how to get rid of this virus! Please help me!

PS. I just ran a quick scan using SUPERAntiSpyware. It caught 37 threats called Adware. Tracking Cookie.

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#2 garmanma

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Posted 01 May 2009 - 04:55 PM

Hold off on the HJT log and do not run Combofix on your own
Post your SAS log and Update mbam and run a FULL scan
Please post the results
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#3 Armie Kim

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Posted 01 May 2009 - 06:39 PM

Thank you very much for helping me! :D
Here are my SAS logs:

This one was the first scan I did a few hours ago. It's a quick scan:
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/01/2009 at 04:26 PM

Application Version : 4.26.1002

Core Rules Database Version : 3873
Trace Rules Database Version: 1821

Scan type : Quick Scan
Total Scan Time : 00:06:21

Memory items scanned : 334
Memory threats detected : 0
Registry items scanned : 309
Registry threats detected : 0
File items scanned : 5274
File threats detected : 37

Adware.Tracking Cookie
C:\Documents and Settings\owner\Cookies\owner@hearstmagazines.112.2o7[1].txt
C:\Documents and Settings\owner\Cookies\owner@advertising[2].txt
C:\Documents and Settings\owner\Cookies\owner@apartmentfinder[1].txt
C:\Documents and Settings\owner\Cookies\owner@mylook4.dmcmedia.co[1].txt
C:\Documents and Settings\owner\Cookies\owner@admarketplace[1].txt
C:\Documents and Settings\owner\Cookies\owner@www.apartmentfinder[1].txt
C:\Documents and Settings\owner\Cookies\owner@bs.serving-sys[1].txt
C:\Documents and Settings\owner\Cookies\owner@server.iad.liveperson[2].txt
C:\Documents and Settings\owner\Cookies\owner@media6degrees[1].txt
C:\Documents and Settings\owner\Cookies\owner@realmedia[1].txt
C:\Documents and Settings\owner\Cookies\owner@tacoda[2].txt
C:\Documents and Settings\owner\Cookies\owner@tribalfusion[2].txt
C:\Documents and Settings\owner\Cookies\owner@mylook10.dmcmedia.co[2].txt
C:\Documents and Settings\owner\Cookies\owner@statcounter[1].txt
C:\Documents and Settings\owner\Cookies\owner@specificclick[1].txt
C:\Documents and Settings\owner\Cookies\owner@zedo[2].txt
C:\Documents and Settings\owner\Cookies\owner@c7.zedo[1].txt
C:\Documents and Settings\owner\Cookies\owner@adlegend[2].txt
C:\Documents and Settings\owner\Cookies\owner@a1.interclick[1].txt
C:\Documents and Settings\owner\Cookies\owner@interclick[2].txt
C:\Documents and Settings\owner\Cookies\owner@richmedia.yahoo[1].txt
C:\Documents and Settings\owner\Cookies\owner@revsci[1].txt
C:\Documents and Settings\owner\Cookies\owner@www.burstbeacon[1].txt
C:\Documents and Settings\owner\Cookies\owner@atdmt[2].txt
C:\Documents and Settings\owner\Cookies\owner@microsoftwindows.112.2o7[1].txt
C:\Documents and Settings\owner\Cookies\owner@ads.realtechnetwork[1].txt
C:\Documents and Settings\owner\Cookies\owner@msnportal.112.2o7[1].txt
C:\Documents and Settings\owner\Cookies\owner@waterfrontmedia.112.2o7[1].txt
C:\Documents and Settings\owner\Cookies\owner@bridge1.admarketplace[1].txt
C:\Documents and Settings\owner\Cookies\owner@adinterax[2].txt
C:\Documents and Settings\owner\Cookies\owner@adopt.specificclick[2].txt
C:\Documents and Settings\owner\Cookies\owner@specificmedia[1].txt
C:\Documents and Settings\owner\Cookies\owner@adopt.euroclick[1].txt
C:\Documents and Settings\owner\Cookies\owner@trafficmp[1].txt
C:\Documents and Settings\owner\Cookies\owner@adsrevenue[2].txt
C:\Documents and Settings\owner\Cookies\owner@doubleclick[2].txt
C:\Documents and Settings\owner\Cookies\owner@serving-sys[2].txt

I quaratined and deleted them all. I performed another full computer scan, and this is what I got:[/b]
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/01/2009 at 07:33 PM

Application Version : 4.26.1002

Core Rules Database Version : 3873
Trace Rules Database Version: 1821

Scan type : Complete Scan
Total Scan Time : 00:13:59

Memory items scanned : 365
Memory threats detected : 0
Registry items scanned : 4272
Registry threats detected : 0
File items scanned : 13052
File threats detected : 0

Apparently, it found no harmful threats!

I'll post my Malwarebytes log soon, because it's currently scanning!

#4 Armie Kim

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Posted 01 May 2009 - 06:52 PM

Here is my Malwarebytes log:

Malwarebytes' Anti-Malware 1.36
Database version: 2066
Windows 5.1.2600 Service Pack 2

5/1/2009 7:50:38 PM
mbam-log-2009-05-01 (19-50-38).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 114543
Time elapsed: 8 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\pidle (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Is it okay if I immediately delete what I find, or do I have to wait and do something else? Thank you again!!

#5 garmanma

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Posted 01 May 2009 - 08:20 PM

Reboot your computer, update mbam and run one more full scan
Then let me know how it's running and whether or not you are being redirected
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#6 Armie Kim

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Posted 01 May 2009 - 10:20 PM

I did what you asked, and here is my Malwarebytes log:

Malwarebytes' Anti-Malware 1.36
Database version: 2066
Windows 5.1.2600 Service Pack 2

5/1/2009 10:31:14 PM
mbam-log-2009-05-01 (22-31-14).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 115712
Time elapsed: 10 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

It didn't find any threats, and so far, I didn't get redirected....still, I'll check it out again tomorrow and see if there are any problems! If there are, I'll notify.
Thank you sooooo much! Really!

#7 Armie Kim

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Posted 02 May 2009 - 12:07 PM

My internet is working fine; there are no speed problems.

However, several of my Google pages were redirected just before, to sites that say "Apartments for rent" and even pages where it says that google didn't have any sites related to what I was searching. I didn't experience any other redirected sites in other websites I visit, but I'm worried that I might...

Also, before I used my Internet today, I ran SAS. It caught one Adware.Tracking Cookie, but I deleted it.

Edited by Armie Kim, 02 May 2009 - 12:08 PM.


#8 garmanma

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Posted 02 May 2009 - 07:29 PM

Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 Armie Kim

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Posted 03 May 2009 - 02:26 PM

Sorry this took so long! I performed the scan in safe mode, not in Administrator (because it didn't have Dr.WebCureit) but in "owner"

Here's the report:
uninst.exe;D:\system\My Documents;Win32.Virut.56;Cured.;
Install_AIM.exe\data041;D:\system\My Documents\Install_AIM.exe;Adware.Aws;;
Install_AIM.exe;D:\system\My Documents;Archive contains infected objects;;
平原綾香.mp3;D:\system\My Documents\LimeWire\Saved;Trojan.WMALoader;Cured.;
ComboFix.exe/data002\32788R22FWJFW\psexec.cfexe;D:\system\Desktop\ComboFix.exe/data002;Program.PsExec.171;;
data002;D:\system\Desktop;Archive contains infected objects;;
ComboFix.exe;D:\system\Desktop;Container contains infected objects;;

I don't think I was able to move ComboFix.exe and Install_AIM.exe;D:\

Edited by Armie Kim, 03 May 2009 - 02:27 PM.


#10 garmanma

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Posted 03 May 2009 - 06:59 PM

Those are false positives for Combofix
As long as you haven't opened it or run in you will need to delete it off your desktop

Other than that. how is it running?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#11 Armie Kim

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Posted 08 May 2009 - 10:40 PM

other than the redirecting pages, my computer works fine!

so would i have to uninstall combofix...? also, i didn't install aim at all after my computer got "cleaned" up




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