XP Pro service pack 3.
My computer has been infected with a trojan/backdoor virus which I have not been able to remove yet. I will try more seriously to fix this later.
Anyway, my concern at the moment is that I cant burn music or picture files to disc.
When I was given this computer last year it would not burn/copy to compact disc via windows, even though it would play cd's & dvd"s.
I downloaded "Deep Burner" and this allowed me to do what I needed to do. Nero, which was already installed, was unsuitable for what I needed. This confirmed that the hardware is ok. In "CD Drive D: Properties" screen I am assured that the device is functioning correctly(even though it isn't now). Troubleshooting function is not working/recording tab is not visible(due to virus?). System Restore and starting in safe mode have not provided a solution.
Mid January I was hit with the virus. I have spent lots of time since then trying to find out how to get rid of it, but thats mainly due to my lack of knowledge. and the fact that my access to REGEDIT was blocked. I have now found a way in .
BUT, I NEED TO GET THE CD WORKING.
Post TROJAN/BACKDOOR, which the security system repeatedly cleans/quarantines, Deep Burner won't open. It has now become "deepburner.lnk" and it wont open.
What I want to do is make the burn/copy function work from windows.
There seems to be many choices that the computer can make in deciding if it will allow the D drive to operate as it should.There are no "administrator" issues
involved.... no passwords or lockouts that I have found.
So far I have established that :
BIOS has choices in the "boot" screen. The D drive can be First, Second, or Third choice. It can be enabled or disabled.
QUESTION 1: What are the correct settings in BIOS to allow the D drive to work?
Group Policy(GPEDIT.MSC) has choices concerning my problem.. in User Configuration/Administrative templates/Windows components/Windows explorer there is the ability to enable/disable/not configure the "remove CD burning function". I find it difficult to comprehend the "Double Dutch" language used here.
Services(Local)(SERVICES.MSC) has choices ....in IMAPI CD-Burning COM Service I can choose to start/stop the device. There are 4 tabs to navigate. Every time I start the device, the next time I restart the computer it reverts to stop.
QUESTION 2: What are the correct settings fot these items? Once again there are no "administrator" issues here.
The virus has, no doubt, made changes to the Registry.
QUESTION 3: What registry settings do I need to fully enable D Drive operation remembering there are no "administrator" conflicts to confuse things.
This is probably my main problem area.
QUESTION 4: Are there any other areas I need to look at.
As stated above my knowledge is limited so if anyone can help me, using "baby steps" it would be much appreciated.
BTW this seems to be a good forum.
Edited by garmanma, 30 April 2009 - 07:50 AM.