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google re-directs and spybot, malware bytes, and external hard drive isn't recognized by maxtor mananger


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2 replies to this topic

#1 Finny30

Finny30

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  • Local time:04:27 AM

Posted 30 April 2009 - 12:41 AM

Hey,
Thanks in advance for the help. A couple of days ago google started redirecting after clicking each link on a search results page, also spybot and malware bytes won't run. I tried re-installing spybot, but to no avail it didn't work. I keep getting the bluescreen of death (I apologize in advance for not writing down what the screen said, as soon as I get it again I'll post it) and my computer will crash randomly. My external hardrive is recognized in my computer, but in the maxtor manager program it isn't recognized. Also, I recieved several warnings from Mcafee right when I started seeing the malware take affect, saying that there Mcafee was blocking buffer overflows. I ran Dr.Web scanner and removed a trojan entitled Backdoor.tdss.115 and ran Kaspersky prior to running Dr.Web scanner, and it was found there also. Here are the logs:


DDS (Ver_09-03-16.01) - NTFSx86
Run by Brian at 1:18:36.61 on Thu 04/30/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2039.809 [GMT -4:00]


============== Running Processes ===============

D:\Windows\system32\wininit.exe
D:\Windows\system32\lsm.exe
D:\Windows\system32\svchost.exe -k DcomLaunch
D:\Windows\system32\svchost.exe -k rpcss
D:\Windows\System32\svchost.exe -k secsvcs
D:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
D:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
D:\Windows\system32\svchost.exe -k netsvcs
D:\Windows\system32\svchost.exe -k GPSvcGroup
D:\Windows\system32\SLsvc.exe
D:\Windows\system32\svchost.exe -k LocalService
D:\Windows\system32\svchost.exe -k NetworkService
D:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
D:\Windows\System32\spoolsv.exe
D:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Windows\system32\dlbucoms.exe
D:\Program Files\McAfee\SiteAdvisor\McSACore.exe
d:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
D:\Windows\system32\rundll32.exe
D:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
D:\Program Files\McAfee\MPF\MPFSrv.exe
D:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
D:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
D:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
D:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
D:\Windows\system32\svchost.exe -k imgsvc
D:\Program Files\Viewpoint\Common\ViewpointService.exe
D:\Windows\System32\svchost.exe -k WerSvcGroup
D:\Windows\system32\SearchIndexer.exe
D:\Windows\system32\taskeng.exe
D:\Windows\system32\WUDFHost.exe
D:\Windows\system32\Dwm.exe
D:\Windows\system32\taskeng.exe
D:\Windows\Explorer.EXE
D:\Program Files\Windows Defender\MSASCui.exe
D:\Program Files\McAfee.com\Agent\mcagent.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
D:\Program Files\Maxtor\OneTouch Status\MaxMenuMgr.exe
D:\Program Files\Java\jre6\bin\jusched.exe
D:\Program Files\Windows Sidebar\sidebar.exe
D:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
D:\Program Files\UltraMon\UltraMon.exe
D:\Program Files\UltraMon\UltraMonTaskbar.exe
D:\Windows\system32\wbem\unsecapp.exe
D:\Windows\System32\mobsync.exe
D:\Windows\system32\wbem\wmiprvse.exe
D:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
d:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\PROGRA~1\Java\jre6\bin\jp2launcher.exe
D:\Program Files\Java\jre6\bin\java.exe
D:\Program Files\UltraMon\UltraMonUiAcc.exe
D:\Users\Brian\AppData\Local\Temp\jkos-Brian\binaries\ScanningProcess.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\Windows\system32\SearchProtocolHost.exe
D:\Users\Brian\Downloads\drweb-cureit.exe
D:\Users\Brian\AppData\Local\Temp\RarSFX0\_start.exe
D:\Users\Brian\AppData\Local\Temp\RarSFX0\setup.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\Windows\system32\SearchFilterHost.exe
D:\Users\Brian\Desktop\dds.scr
D:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://go.uconn.edu/
uInternet Settings,ProxyOverride = *.local
BHO: Octh Class: {000123b4-9b42-4900-b3f7-f4b073efc214} - d:\program files\orbitdownloader\orbitcth.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - d:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - d:\program files\spybot - search & destroy\SDHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - d:\progra~1\mcafee\viruss~1\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - d:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - d:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - d:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - d:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - d:\program files\java\jre6\bin\jp2ssv.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - d:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Grab Pro: {c55bbcd6-41ad-48ad-9953-3609c48eacc7} - d:\program files\orbitdownloader\GrabPro.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - d:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [Sidebar] d:\program files\windows sidebar\sidebar.exe
uRun: [Aim6] "d:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
uRun: [swg] d:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [mcagent_exe] "d:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [McENUI] d:\progra~1\mcafee\mhn\McENUI.exe /hide
mRun: [DLBUCATS] rundll32 d:\windows\system32\spool\drivers\w32x86\3\DLBUtime.dll,_RunDLLEntry@16
mRun: [QuickTime Task] "d:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "d:\program files\itunes\iTunesHelper.exe"
mRun: [Ad-Watch] d:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [mxomssmenu] "d:\program files\maxtor\onetouch status\maxmenumgr.exe"
mRun: [SunJavaUpdateSched] "d:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "d:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
StartupFolder: d:\progra~2\micros~1\windows\startm~1\programs\startup\ultramon.lnk - d:\windows\installer\{cc15a5fc-b6d3-4a2d-8a26-d8f2702a3c00}\IcoUltraMon.ico
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &Download by Orbit - d:\program files\orbitdownloader\orbitmxt.dll/201
IE: &Grab video by Orbit - d:\program files\orbitdownloader\orbitmxt.dll/204
IE: Add to Google Photos Screensa&ver - d:\windows\system32\GPhotos.scr/200
IE: Do&wnload selected by Orbit - d:\program files\orbitdownloader\orbitmxt.dll/203
IE: Down&load all by Orbit - d:\program files\orbitdownloader\orbitmxt.dll/202
IE: E&xport to Microsoft Excel - d:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - d:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - d:\program files\spybot - search & destroy\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - d:\progra~1\mcafee\sitead~1\McIEPlg.dll
AppInit_DLLs: d:\progra~1\google\go333c~1\GOEC62~1.DLL

================= FIREFOX ===================

FF - ProfilePath - d:\users\brian\appdata\roaming\mozilla\firefox\profiles\qidcp9g8.default\
FF - prefs.js: browser.startup.homepage - hxxp://go.uconn.edu/
FF - component: d:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: d:\users\brian\appdata\roaming\mozilla\firefox\profiles\qidcp9g8.default\extensions\{62760fd6-b943-48c9-ab09-f99c6fe96088}\platform\winnt\components\EbayAccessService.dll
FF - component: d:\users\brian\appdata\roaming\mozilla\firefox\profiles\qidcp9g8.default\extensions\{62760fd6-b943-48c9-ab09-f99c6fe96088}\platform\winnt\components\EbayFormSubmitObserver.dll
FF - plugin: d:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: d:\program files\google\picasa3\npPicasa3.dll
FF - plugin: d:\program files\viewpoint\viewpoint media player\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;d:\windows\system32\drivers\Lbd.sys [2009-4-26 64160]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;d:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 953168]
R2 Maxtor Sync Service;Maxtor Service;d:\program files\maxtor\sync\SyncServices.exe [2008-4-17 181544]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;d:\program files\mcafee\siteadvisor\McSACore.exe [2008-12-6 210216]
R2 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);d:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2008-11-24 29263712]
R2 UltraMonUtility;UltraMon Utility Driver;d:\program files\common files\realtime soft\ultramonmirrordrv\x32\UltraMonUtility.sys [2008-9-14 10496]
R2 Viewpoint Manager Service;Viewpoint Manager Service;d:\program files\viewpoint\common\ViewpointService.exe [2008-12-7 24652]
R3 VST_DPV;VST_DPV;d:\windows\system32\drivers\VSTDPV3.SYS [2008-1-20 987648]
R3 VSTHWICH;VSTHWICH;d:\windows\system32\drivers\VSTICH3.SYS [2008-1-20 242176]
S3 getPlus® Helper;getPlus® Helper;d:\program files\nos\bin\getPlus_HelperSvc.exe [2008-12-6 33752]

=============== Created Last 30 ================

2009-04-30 00:33 <DIR> --d----- d:\users\brian\DoctorWeb
2009-04-29 03:12 15,504 a------- d:\windows\system32\drivers\mbam.sys
2009-04-29 03:12 38,496 a------- d:\windows\system32\drivers\mbamswissarmy.sys
2009-04-29 03:12 <DIR> --d----- d:\programdata\Malwarebytes
2009-04-29 03:12 <DIR> --d----- d:\program files\Malwarebytes' Anti-Malware
2009-04-29 03:12 <DIR> --d----- d:\progra~2\Malwarebytes
2009-04-27 11:58 141,925,647 a------- d:\windows\MEMORY.DMP
2009-04-26 19:12 <DIR> --d----- d:\program files\Maxtor
2009-04-26 18:20 15,688 a------- d:\windows\system32\lsdelete.exe
2009-04-26 17:54 64,160 a------- d:\windows\system32\drivers\Lbd.sys
2009-04-26 17:52 <DIR> -cd-h--- d:\programdata\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-04-26 17:52 <DIR> -cd-h--- d:\progra~2\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-04-26 17:51 <DIR> --d----- d:\program files\Lavasoft
2009-04-15 23:42 97,800 a------- d:\windows\system32\infocardapi.dll
2009-04-15 23:42 105,016 a------- d:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2009-04-15 23:42 37,384 a------- d:\windows\system32\infocardcpl.cpl
2009-04-15 23:42 622,080 a------- d:\windows\system32\icardagt.exe
2009-04-15 23:42 43,544 a------- d:\windows\system32\PresentationHostProxy.dll
2009-04-15 23:42 11,264 a------- d:\windows\system32\icardres.dll
2009-04-15 23:42 781,344 a------- d:\windows\system32\PresentationNative_v0300.dll
2009-04-15 23:42 326,160 a------- d:\windows\system32\PresentationHost.exe
2009-04-15 23:29 96,760 a------- d:\windows\system32\dfshim.dll
2009-04-15 23:29 282,112 a------- d:\windows\system32\mscoree.dll
2009-04-15 23:29 41,984 a------- d:\windows\system32\netfxperf.dll
2009-04-15 23:28 158,720 a------- d:\windows\system32\mscorier.dll
2009-04-15 23:28 83,968 a------- d:\windows\system32\mscories.dll
2009-04-15 16:02 376,832 a------- d:\windows\system32\winhttp.dll
2009-04-15 16:02 562,176 a------- d:\windows\system32\msdtcprx.dll
2009-04-15 16:02 38,912 a------- d:\windows\system32\xolehlp.dll
2009-04-10 19:35 <DIR> --d----- d:\windows\pss
2009-04-08 13:03 107,368 a------- d:\windows\system32\GEARAspi.dll
2009-04-08 13:03 23,400 a------- d:\windows\system32\drivers\GEARAspiWDM.sys
2009-04-08 13:03 <DIR> --d----- d:\program files\iPod
2009-04-08 13:03 <DIR> --d----- d:\programdata\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-04-08 13:03 <DIR> --d----- d:\program files\iTunes
2009-04-08 13:03 <DIR> --d----- d:\progra~2\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}

==================== Find3M ====================

2009-04-26 19:37 410,984 a------- d:\windows\system32\deploytk.dll
2009-03-25 11:06 40,552 a------- d:\windows\system32\drivers\mfesmfk.sys
2009-03-25 11:06 214,024 a------- d:\windows\system32\drivers\mfehidk.sys
2009-03-25 11:06 79,880 a------- d:\windows\system32\drivers\mfeavfk.sys
2009-03-25 11:06 35,272 a------- d:\windows\system32\drivers\mfebopk.sys
2009-03-25 11:05 34,216 a------- d:\windows\system32\drivers\mferkdk.sys
2009-03-16 23:38 40,960 a------- d:\windows\apppatch\apihex86.dll
2009-03-16 23:38 13,824 a------- d:\windows\system32\apilogen.dll
2009-03-16 23:38 24,064 a------- d:\windows\system32\amxread.dll
2009-03-16 09:08 86,016 a------- d:\windows\inf\infstor.dat
2009-03-16 09:08 51,200 a------- d:\windows\inf\infpub.dat
2009-03-16 09:08 86,016 a------- d:\windows\inf\infstrng.dat
2009-03-08 07:34 914,944 a------- d:\windows\system32\wininet.dll
2009-03-08 07:34 43,008 a------- d:\windows\system32\licmgr10.dll
2009-03-08 07:33 18,944 a------- d:\windows\system32\corpol.dll
2009-03-08 07:33 109,056 a------- d:\windows\system32\iesysprep.dll
2009-03-08 07:33 109,568 a------- d:\windows\system32\PDMSetup.exe
2009-03-08 07:33 132,608 a------- d:\windows\system32\ieUnatt.exe
2009-03-08 07:33 107,520 a------- d:\windows\system32\RegisterIEPKEYs.exe
2009-03-08 07:33 107,008 a------- d:\windows\system32\SetIEInstalledDate.exe
2009-03-08 07:33 103,936 a------- d:\windows\system32\SetDepNx.exe
2009-03-08 07:33 420,352 a------- d:\windows\system32\vbscript.dll
2009-03-08 07:32 72,704 a------- d:\windows\system32\admparse.dll
2009-03-08 07:32 71,680 a------- d:\windows\system32\iesetup.dll
2009-03-08 07:32 66,560 a------- d:\windows\system32\wextract.exe
2009-03-08 07:32 169,472 a------- d:\windows\system32\iexpress.exe
2009-03-08 07:31 34,816 a------- d:\windows\system32\imgutil.dll
2009-03-08 07:31 48,128 a------- d:\windows\system32\mshtmler.dll
2009-03-08 07:31 45,568 a------- d:\windows\system32\mshta.exe
2009-03-08 07:22 156,160 a------- d:\windows\system32\msls31.dll
2009-03-05 23:59 1,900,544 a------- d:\windows\system32\usbaaplrc.dll
2009-03-05 23:59 36,864 a------- d:\windows\system32\drivers\usbaapl.sys
2009-03-03 00:46 3,599,328 a------- d:\windows\system32\ntkrnlpa.exe
2009-03-03 00:46 3,547,632 a------- d:\windows\system32\ntoskrnl.exe
2009-03-03 00:39 183,296 a------- d:\windows\system32\sdohlp.dll
2009-03-03 00:39 551,424 a------- d:\windows\system32\rpcss.dll
2009-03-03 00:39 26,112 a------- d:\windows\system32\printfilterpipelineprxy.dll
2009-03-03 00:37 98,304 a------- d:\windows\system32\iasrecst.dll
2009-03-03 00:37 54,784 a------- d:\windows\system32\iasads.dll
2009-03-03 00:37 44,032 a------- d:\windows\system32\iasdatastore.dll
2009-03-02 23:04 666,624 a------- d:\windows\system32\printfilterpipelinesvc.exe
2009-03-02 22:38 17,408 a------- d:\windows\system32\iashost.exe
2009-02-13 04:49 72,704 a------- d:\windows\system32\secur32.dll
2009-02-13 04:49 1,255,936 a------- d:\windows\system32\lsasrv.dll
2009-02-08 23:10 2,033,152 a------- d:\windows\system32\win32k.sys
2009-01-13 04:56 133,447 a------- d:\users\brian\vtap_bb.zip
2009-01-13 04:52 2,241,544 a------- d:\users\brian\AscendoPhotosV3_11BB.zip
2009-01-13 04:50 5,300,208 a------- d:\users\brian\bitcomet_setup.exe
2009-01-03 20:47 1,710,081 a------- d:\users\brian\iTunesLibraryUpdater-Setup-v1.22.zip
2008-12-06 04:54 665,600 a------- d:\windows\inf\drvindex.dat
2008-01-20 22:43 174 a--sh--- d:\program files\desktop.ini
2006-11-02 08:42 287,440 a------- d:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- d:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- d:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- d:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- d:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- d:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- d:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- d:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 1:21:45.08 ===============




KASPERSKY REPORT:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0 REPORT
Thursday, April 30, 2009
Operating System: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 1 (build 6001)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Wednesday, April 29, 2009 23:15:23
Records in database: 2101635
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\

Scan statistics:
Files scanned: 12307
Threat name: 1
Infected objects: 2
Suspicious objects: 0
Duration of the scan: 00:26:17


File name / Threat name / Threats count
globalroot\systemroot\system32\gxvxcxtaeqlbrqrqcyuiirxkmjcdtmgtumhes.dll/globalroot\systemroot\system32\gxvxcxtaeqlbrqrqcyuiirxkmjcdtmgtumhes.dll Infected: Trojan-Downloader.Win32.Agent.brpo 2

The scan was stopped by the user.

Attached Files



BC AdBot (Login to Remove)

 


#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


  • Staff Emeritus
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Posted 12 May 2009 - 11:34 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 18 May 2009 - 01:00 PM

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R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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