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Blue Screen on Shut Down

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#1 tophe199


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Posted 29 April 2009 - 10:50 PM


Thanks in advance for your time reading this post. Here is a summary of my problem and what I
have tried.

Problem: Whenever I shutdown or restart, after the 'saving your settings' screen, I get a blue screen (BSOD)
that includes a stop error: 0x0000007E (0xC0000005, ... and then several numbers, which are not always
the same, e.g. 0xE0D0F6FF, 0xF65F7BD0, 0xF65F78CC).

Things I've done:
1. Completely cleaned my computer of all viruses with the help of someone in a bleepingcomputers forum
2. Removed all unsigned drivers
3. Started the computer in Safe Mode
4. Read the Microsoft website on stop errors

Unfortunately, none of these things helped, the problem persists in each case (really, reading didn't
solve it :thumbsup: ). It has been going on for a few months now.

Thanks again, Chris

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#2 hamluis



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Posted 30 April 2009 - 08:51 AM

Hi :thumbsup:.

These errors are difficult to troubleshoot...but this, IMO, is the best webpage for guidance in troubleshooting STOP errors: http://www.aumha.org/a/stop.htm

Ultimately, any STOP error comes down to a process of eliminating possible causes in any system, rather than finding a definitive cause by Googling, IMO.


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