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Redirected search results in Google


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#1 BunnyGrrl

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Posted 29 April 2009 - 07:37 PM

I know that a few others have posted reporting the same thing, but like with humans, every case is different, so I'm posting for help with my specific problem. I have downloaded (but not yet installed) HJT, so I have no log to post yet. Should I uninstall my Avira AntiVir first before doing so?

My problem is that my Google search results are being redirected to sites that don't even match the thing I'm searching for. (Ex.: I'm searching for an actor/actress' name and it gives me a shopping website that seems to be down or no longer online.) I also went to uninstall this random Spyware Protect 2009 thing that literally just popped up on my computer (and is annoying the crud out of me), but it doesn't show in the Add/Remove list, so I'm guessing that's also an issue, though I'm not sure.

I ran my Avira AntiVir and it came up with 8 warnings and 3 detections (I can post the log if needed). It will also not update on it's own, saying I have no internet connection, when I clearly do (I updated Avira manually yesterday). I am wanting to avoid revamping my computer entirely since I have many things I want to keep on here (most of which I've copied to cd now), and I do not have the money to pay for an anti-virus subscription. Along with installing and running HJT, what's my next step to be? I greatly appreciate any help given.

OS: XP Home, SP 2
Browser: GreenBrowser
AntiVirus: Avira, freshly updated
Computer: Dell Dimension 1100
CPU: Celeron 2.53 GHz

ETA: Ran the MBAM and got rid of the SP 2009. Now my issue is the Avira notice that pops up, saying C:\WINDOWS\cqwth.dpq is infected with the TR/Agent.its trojan. I keep telling it to delete, but it keeps coming up. Please tell me how to get rid of this... I tried to delete it manually, but it restored itself.

Edited by BunnyGrrl, 30 April 2009 - 02:25 PM.


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#2 BunnyGrrl

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Posted 30 April 2009 - 02:16 PM

bump (sorry if it's not allowed)

#3 garmanma

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Posted 01 May 2009 - 09:27 PM

I have downloaded (but not yet installed) HJT, so I have no log to post yet. Should I uninstall my Avira AntiVir first before doing so?

This is not the proper forum for HJT logs. Please do not post it here

Update mbam and run a FULL scan
Please post the results

Then run SAS
------------------------------------------------------

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Edited by garmanma, 01 May 2009 - 09:28 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#4 BunnyGrrl

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Posted 02 May 2009 - 03:33 PM

Malwarebytes' Anti-Malware 1.36
Database version: 2060
Windows 5.1.2600 Service Pack 2

5/2/2009 3:32:17 PM
mbam-log-2009-05-02 (15-32-17).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 301241
Time elapsed: 1 hour(s), 55 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 BunnyGrrl

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Posted 02 May 2009 - 03:41 PM

about to run SAS now.. will post the log when done

ETA: I ran it and it finished properly but when I went to view the log, there's nothing listed. Do I run it again? If so, it will have to be sometime tomorrow. Also, I have not run the ATF program yet. It will also have to be tomorrow.

Edited by BunnyGrrl, 02 May 2009 - 08:41 PM.


#6 garmanma

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Posted 03 May 2009 - 06:18 PM

Run ATF and then try this




Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#7 BunnyGrrl

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Posted 04 May 2009 - 01:33 AM

Ran ATF today (technically yesterday/Sunday) but the Cure It was mentally rescheduled for tomorrow (technically later today since it's one am) since the weather got bad here and I had no desire to fry my computer. -lol-

ETA: Cure It Log:

inst.exe;C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\SUDS\CACHE\4000.1.4;Probably BACKDOOR.Trojan;Deleted.;
inst.exe;C:\Documents and Settings\All Users\Application Data\AOL Downloads\AIMSUD338;Probably BACKDOOR.Trojan;Deleted.;
inst.exe;C:\Documents and Settings\All Users\Application Data\AOL Downloads\triton_suite_install_2.2.78.1;Probably BACKDOOR.Trojan;Deleted.;
slghex.dll;C:\Program Files\Common Files\Sandlot Shared;Adware.SpywareStorm;Deleted.;

Edited by BunnyGrrl, 04 May 2009 - 07:54 PM.


#8 garmanma

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Posted 05 May 2009 - 08:14 PM

How is it running now??
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 BunnyGrrl

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Posted 05 May 2009 - 09:25 PM

The Google redirected links issue seems to be resolved since I haven't had that come up again since, but the infected file is still there.

Just so you don't have to scroll up:

Now my issue is the Avira notice that pops up, saying C:\WINDOWS\cqwth.dpq is infected with the TR/Agent.its trojan. I keep telling it to delete, but it keeps coming up. Please tell me how to get rid of this... I tried to delete it manually, but it restored itself.



#10 scff249

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Posted 05 May 2009 - 09:43 PM

I don't have the links, but you can upload the file to Jotti's Virusscan or VirusTotal to get a second opinion on the file to see if it is an infection or if Avira is detecting a false positive (of course, I have my doubts about the latter, but who knows....)

"Ototo'i wa usagi o mita no...Kino wa shika...Kyo wa anata." -Kotomi Ichinose (Clannad) [see below for translation]
"Day before yesterday I saw a rabbit, and yesterday a deer, and today, you." -The Dandelion Girl
"You are not alone, and you are not strange. You are you, and everyone has damage. Be the better person." -Katawa Shoujo


#11 BunnyGrrl

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Posted 05 May 2009 - 10:01 PM

I ran it through VirusTotal (looked it up on Google) and 16 out of 40 scans said it was infected (which I knew), but doesn't tell me how to get rid of it (I'll post what the scans said if needed/wanted). Any ideas? I really want this file long gone and for good.. because it's driving me batty. XD

ETA: Avira's incredibly helpful staff fixed it for me. Turns out I had to delete it through the registry. Now Avira's updating fine and I don't have that annoying 'you have a virus' popup in my face every five minutes (but I'm still running a scan to double check my system now that it's updated). Thank you guys for your help. It's much appreciated. :thumbsup:

ETA2: Nevermind, the file returned and virustotal says it's still infected (with TR/Agent.imh this time).. any ideas from this end, barring a total revamp (which I seriously do -not- wanna do)?

Edited by BunnyGrrl, 06 May 2009 - 05:50 PM.


#12 scff249

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Posted 06 May 2009 - 04:37 PM

That's good to hear.

Other than that, how's your system running now?

"Ototo'i wa usagi o mita no...Kino wa shika...Kyo wa anata." -Kotomi Ichinose (Clannad) [see below for translation]
"Day before yesterday I saw a rabbit, and yesterday a deer, and today, you." -The Dandelion Girl
"You are not alone, and you are not strange. You are you, and everyone has damage. Be the better person." -Katawa Shoujo


#13 BunnyGrrl

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Posted 06 May 2009 - 05:50 PM

It's running as well as it ever has. :thumbsup:

#14 scff249

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Posted 06 May 2009 - 06:00 PM

That's good to hear.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Tips to protect yourself against malware and reduce the potential for re-infection:
• "Simple and easy ways to keep your computer safe".
• "How did I get infected?, With steps so it does not happen again!".
• "Hardening Windows Security - Part 1 & Part 2".
• "IE Recommended Minimal Security Settings" - "How to Secure Your Web Browser".

Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

• Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

"Ototo'i wa usagi o mita no...Kino wa shika...Kyo wa anata." -Kotomi Ichinose (Clannad) [see below for translation]
"Day before yesterday I saw a rabbit, and yesterday a deer, and today, you." -The Dandelion Girl
"You are not alone, and you are not strange. You are you, and everyone has damage. Be the better person." -Katawa Shoujo





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