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Google Redirect - Unable to Get a Log from DDS


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4 replies to this topic

#1 JohnMStL

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Posted 29 April 2009 - 12:24 PM

Hello and thanks in advance for any help.

I have a stubborn Google Redirect situation and have donwloaded and run DDS. It is active in the task manager but never comes up with a log. I am not sure of the steps to take to allow scripting other than the ones in Windows Tools.

Also, I had Spybot Search & Destroy installed but uninstalled it thinking that it was interfering with DDS.

Beyond that I have McAfee and Malwarebytes installed.

Currently, the main symtom is that I am redirected when using Google and also, after a few suucessful attempts using MSN Search, I am redirected there as well. Also expereincing some "need to close" messages in IE.

Again, thanks for any advice.

John

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#2 DaChew

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Posted 29 April 2009 - 04:16 PM

Update and run a quick scan with MBAM

Here's the directions

Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/
Chewy

No. Try not. Do... or do not. There is no try.

#3 JohnMStL

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Posted 29 April 2009 - 05:08 PM

Thanks Chewy,

By the way, DDS was able to generate the two text files. Below is the MBAM log that you requested. Let me know if you would like to see dds.txt. I posted it on another part of the forum that I was directed to from instruction screen of Bleeping.


Thanks for you help.

------------------------------------------------------------------------------

Malwarebytes' Anti-Malware 1.36
Database version: 2060
Windows 5.1.2600 Service Pack 3

4/29/2009 3:50:32 PM
mbam-log-2009-04-29 (15-50-32).txt

Scan type: Quick Scan
Objects scanned: 90056
Time elapsed: 5 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 10

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\Temp\msb.dll (Worm.Autorun) -> Delete on reboot.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autochk (Worm.Autorun) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autochk (Worm.Autorun) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autochk (Worm.Autorun) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Temp\msb.dll (Worm.Autorun) -> Delete on reboot.
C:\Documents and Settings\John\protect.dll (Worm.Autorun) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\autochk.dll (Worm.Autorun) -> Quarantined and deleted successfully.
C:\Documents and Settings\NetworkService\protect.dll (Worm.Autorun) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lmppcsetup.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\SystemProfile\protect.dll (Worm.Autorun) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\protect.dll (Worm.Autorun) -> Quarantined and deleted successfully.
C:\Documents and Settings\John\Start Menu\Programs\Startup\ChkDisk.dll (Worm.Autorun) -> Quarantined and deleted successfully.
C:\Documents and Settings\John\Start Menu\Programs\Startup\ChkDisk.lnk (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\nsrbgxod.bak (Trojan.Agent) -> Delete on reboot.

#4 DaChew

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Posted 29 April 2009 - 06:17 PM

Glad to see that you got DDS to run, good luck

We will close this thread
Chewy

No. Try not. Do... or do not. There is no try.

#5 Orange Blossom

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Posted 06 May 2009 - 11:24 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/223281/google-redirect-dds-post-included/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Please note: The absence of symptoms does not mean the infection is gone.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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