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Infected with I don't know what


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#1 LaSShawnn

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Posted 28 April 2009 - 11:17 PM

If I format my hard drive will it clean the mess I have. I can't install any AV software. I ran Malwarebytes but now I get a "Error loading database. Line: #0.(0) Should I just start over and format? Thanks

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#2 garmanma

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Posted 30 April 2009 - 09:11 PM

If you are willing to format, it is the best way to be sure you're malware-free


If mbam won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
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