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Usb Help

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3 replies to this topic

#1 Newcomputer


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Posted 21 June 2005 - 11:33 PM

Sorry if i posted wrong but my webcam for Usb 2.0 from creative is an unknown device, how can i identify it. i tried the cd. Plz help

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#2 pchartwell


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Posted 22 June 2005 - 09:20 AM

Start by removing the unknown device where it appears in the Device Manager (System Properties, Hardware).

Consult the camera's CD and any other information; there might be a README.TXT file on the root of the CD for example. You may need to start a software installation from the CD and not connect the hardware until prompted.

If that route doesn't work, try plugging in the camera again with the CD handy. There should be a folder in the CD for drivers by OS type. You ought to manually be able to instruct the 'unknown device' (in Device Manager) to get drivers from the CD which should get it working.

Edited by pchartwell, 22 June 2005 - 09:21 AM.

#3 Herk


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Posted 22 June 2005 - 09:34 AM

I don't have the instructions handy, but IIRC, shouldn't the software be installed before plugging in the camera? I haven't used one on XP, so the rules may be different.

#4 TEB


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Posted 22 June 2005 - 12:05 PM

Put the cd in, install the drivers, then plug the camera in and it will work.

If you dont have the drivers go to creative's site and download them.

Dont plug the camera in without the drivers or youll mess something up.

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